We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Gibside Hotel

Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (33)
Room & Suite (29)
Dining (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The BEST WESTERN PLUS Gibside Hotel, in the center of wonderful Whickham Village, has the location, location, location you are looking for - whether you are here on business or staying at your leisure. Built in 1982 and extended in 1990, the hotel has a reputation for relaxation. In a historic village setting, it is little wonder that many television productions have been filmed in the area. Our friendly staff, many of whom have been at The BEST WESTERN PLUS Gibside Hotel for over 25 years, will give you a true home-away-from-home experience. Friendly and caring, they will make your comfort their top priority from the moment you check in.
Read more
Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Show more
Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
35Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
346Reviews
6Q+A
70Room tips
Traveler rating
  • 143
  • 140
  • 44
  • 11
  • 8
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Went to party here. I asked for a bottle of sauvignon blanc. I was told there was a house version at £17 and a more expensive one. Anyway decided just to go for the house version, with 2 glasses and a pint of soda water. We were then asked for £22.50!!! They had charged £19 for the wine and £3.50 for the soda. She couldn't understand why we wanted to query the price. All she kept saying was well that's the price in the till. She wasn't interested that the wine list stated £2 cheaper. Just ridiculous....she obviously couldn't think for herself. Needless say we won't be going back there and I will definitely talk people out of going
Read more
Response from Joy B, Manager at Best Western Gibside Hotel
Responded 3 weeks ago
Thank you for your comments. i will look into this matter as the prices on till should be the same as the wine lists. i know we have a selection Sauvignon blanc wines. I apologise on behalf of the management and staff. Kind regards
Read more
We stayed here for the one night. Managed to get a car parking space we didnt need to pay for it but the one round the back you do have to staff were friendly. We stayed in a superior room but I wouldn't say it was that. Room was small a bit dated walls were all red and carpet was red as well. Small tv on the wall. There was a kettle,safe,hairdryer in the room. We didn't book the breakfast.the prices were expensive. We had breakfast along the road at wetherspoons. Didnt eat in the hotel plenty of places to eat in the town also not far to the metrocentre. We would go back to this hotel
Read more
Response from Joy B, Manager at Best Western Gibside Hotel
Responded 4 weeks ago
Thank you for taking the time to review our hotel. We hope to see you again soon. Kind regards Joy
Read more
Lovely hotel with great staff. Food was delish and the room was spot on. 2 complaints. Water in the shower was boiling and the temp knob had broken. Only one person on receiption and took us 20 minutes to check out as the lady was on the phone
Read more
Review collected in partnership with Best Western
Response from Joy B, Manager at Best Western Gibside Hotel
Responded May 10, 2019
Thank you for taking the time to review our hotel. I apologise for the wait at check out and for the problem with the shower. I hope this will not deter you from coming back in the future. Kind regards Joy
Read more
Nice hotel friendly staff very good breakfast nice rooms went for a wedding and reception meal was excellent as was evening buffet nice all round hotel . The only fault is there are no lifts as we found out when we went to the bar was
Read more
Response from Joy B, Manager at Best Western Gibside Hotel
Responded Apr 28, 2019
Thank you for taking the time to review our hotel We are pleased that you enjoyed your stay and hope to see you again soon Kind regards Joy
Read more
Best Sunday Dinner from whole family = clear plates. Booked main restaurant with consideration for all needs most importantly our Autistic daughter staff were all advised before arrival and perfect towards our family. I had a starter bbq pulled pork crostini never had before and gorgeous, then on to mains 2 Sunday dinners, sausage and mash and pizza all 4 dishes were perfect with high praise from all. Desserts were also perfect
Read more
Response from Joy B, Manager at Best Western Gibside Hotel
Responded Apr 23, 2019
Thank you for taking the time to review our restaurant. We are so pleased that you enjoyed your Sunday Lunch and we hope to see you all again soon. Kind regards Joy
Read more
Previous
PRICE RANGE
$82 - $163 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandWhickham
NUMBER OF ROOMS
45
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing