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Citadines Toison d'Or Hotel

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Traveler (129)
Room & Suite (47)
Dining (10)
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Overview
  • Excellent23%
  • Very good48%
  • Average20%
  • Poor6%
  • Terrible3%
Travelers talk about
“self catering”(5 reviews)
“small kitchen”(5 reviews)
“hotel apartment”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Kitchenette
Concierge
Pets Allowed
3 Star Hotel
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Rooms
Jul 1Jul 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (412)
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198 results
Traveler rating
53
79
43
15
8
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LanguageEnglish
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53
79
43
15
8
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All reviewsself cateringsmall kitchenhotel apartmentmetro stationseparate toiletkitchen areafree nespresso coffeeside streetlonger staymini europetoilet roomthe grand placebus linesa stones throwcomfortable stayelectric kettleironing board
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1 - 5 of 198 reviews
Reviewed 4 weeks ago via mobile

We stayed here whilst visiting our son in Brussels. The location is convenient for the metro (just a stones throw away) Grand Place and shops. We didn’t realise this was an aparthotel but this didn’t bother us as we were only there for 4 nights.We...More

Thank barbara b
Response from Segolene_Citadines, Directeur général at Citadines Toison d'Or HotelResponded 3 weeks ago

Thank you very much for your comments. I hope to have the pleasure to welcome you back in the nearest future.

Reviewed April 20, 2018

One of the most important advantages is the location-close to everything. Easy to reach and find. I like Citadines but the quality level between different hotels varies a lot. I stayed in a studio for two persons. There was only one chair (quite uncomfortable), and...More

Review collected in partnership with this hotel
1  Thank Sanja K
Response from Segolene_Citadines, Directeur général at Citadines Toison d'Or HotelResponded April 28, 2018

We regret to read that the apartment where you stayed was not up to your expectations. I have noted your observations for improvements, please be assured that I will coordinate the plans for these enhancements with the respective team members. Please be assured that we...More

Reviewed April 6, 2018

This was my second visit and had a fairly good expectations based on my last visit, but it all changed this time. The room I was put in was stinky, no towels in the bathroom, shady lights, uncomfortable beds and above all soiled toilet seat....More

Review collected in partnership with this hotel
1  Thank AbhiAg17
Response from Segolene_Citadines, Directeur général at Citadines Toison d'Or HotelResponded April 18, 2018

We regret to read that the apartment where you stayed was not up to your expectations. I have noted your observations for improvements, please be assured that I will coordinate the plans for these enhancements with the respective team members. Please note that our service...More

Reviewed April 1, 2018 via mobile

For a 3 star apartment hotel is really good, its close to the bus station where Charleroi airport shuttle takes you, also walking distance to the old city. The check in was super slow because of some technical IT issue (either booking of their server)....More

Thank Irēna S
Response from Segolene_Citadines, Directeur général at Citadines Toison d'Or HotelResponded April 18, 2018

thank you very much for your comments. I hope to welcome you again in the nearest future

Reviewed March 31, 2018

The one bedroom units are roomy and comfortable for short or extended stays. The location is very close to the metro/tram for public transportation. Groceries are loaded a short walk around the corner.

Review collected in partnership with this hotel
Thank pafiorini
Response from Segolene_Citadines, Directeur général at Citadines Toison d'Or HotelResponded April 18, 2018

Thank you very much for your comments. I hope to have the pleasure to welcome you back in the nearest future

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Details
Price range
$86 - $184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$86 - $184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (129)
Room & Suite (47)
Dining (10)
Business Center & Event Rooms (2)
Questions & Answers
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Amyleahunt
January 20, 2016|
AnswerShow all 4 answers
Response from mamamiah | Reviewed this property |
Yes
0
Votes
Room Tips
"Don't take a room with street view- noisy."
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"Room 802 (a one bedroom) looks to the Palace of Justice."
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"Take a room in another Hotel"
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"ask for a room away from the bar on the street"
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