Extremely friendly and helpful staff with excellent location for shopping district and 20 minute amazing walk to central Grand square Neat and clean rooms and hotel lobby Basic wifi which comes free is not fast so be prepared to wait or pay extra

Overall nice. Everything was as it should (location,staff, conditions and others) with two exceptions: 1) Free internet connection is almost not usable 512 kb/s download 256 kb/s upload with a huge lag - sometimes around 2000 ms. For an audio connection it worked sometimes. Paid version costs 10 EUR/day and I didn't try that, a bit overpriced. 2) The gym... More 

The location is perfect, friendly staff, good breakfast, comfortable mattress and big TV make the most of what one needs from a hotel. The only one strange thing is that they didn't put a toilet brush in the restroom.

Great location and as always, the staff of the hotel was very helpful and friendly....just what we have come to expect from NH. We are always looking for NH as we travel due to the high quality and excellent value for money. I am always very pleased with NH help with my dog as I am traveling. It helps me... More 

Great location. Near metro and tram stations. We even walked from the 'Grande Place' to the hotel and it was fine. Great service, staff always there to help. Rooms very clean and quiet. Perfect for Brussels!

Stayed for 3 nights.The staff in the hotel were very helpful and give us lots of great advice about trains and metro to use. The room was not a great size but big enough for a few days.The bathroom was very clean but bath small.There lots of places to eat very near.

stayed here recently with friends. There was three of us in a room. 2 single beds and one pop up bed. Rooms were dark and quiet. Room had a safe, mini bar, tv and air con. There was a bit of a musty smell in our room which I flagged to reception so that should get sorted. Near Louisa underground... More 

I stayed here with friends and it was such a nice hotel. The staff were great and very helpful, the rooms were a great size and had everything you needed. The beds where very comfortable and big. It is in a good location and to anywhere you need to go. I would recommend it to anyone thinking of visiting Brussels.

Very friendly welcome and efficient check in, staff seemed very good and helpful, check out was equally good but check the bill for the mini bar! Rooms are good and wifi worked ok so no issues although connectivity and speed are not the best in Brussels. Plenty of local restaurants in Rue Jourdan and we tried them all.