NH Brussels Stephanie
Rue Jean Stas 32, Saint-Gilles, Brussels 1060 Belgium
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About
#3 of 36 hotels in Saint-Gilles
Location
4.2
Cleanliness
4.3
Service
4.3
Value
4.1
GreenLeaders Gold level
NH Brussels Stephanie is located in the center of Brussels, just around the corner from the internationally renowned shops on Avenue Louise.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Meeting rooms
Baggage storage
Parking
Wifi
Breakfast buffet
Breakfast in the room
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wake-up service / alarm clock
Minibar
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, Dutch and 2 more
Location
NH Brussels Stéphanie
Getting there
Great for walkers
Grade: 100 out of 100
100
Brussels Airport
7.3 mi•
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Deurne Airport
25.1 mi•
See all flights
Louiza
3 min•Brussels Metro
Rental Cars
111 Restaurants
within 0.3 miles
1369Reviews21Q+A58Room tips
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Stayed here room only from 2nd to 4th dec.cant fault it.lovely spacious rooms.nice helpful staff.all u can eat buffet brekfast for 19.95 euro.only downside is its about half hour walk to xmas market.hotel lovely and clean and if you dont get room service you get a ticket for a free drink 😀 all in all a great stay
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Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely hotel with very friendly staff. The bedroom was large and clean with a comfy bed. Our room was at the back of the hotel and was very quiet at night. The buffet breakfast was good, with a good choice of hot and cold food. The hotel is close to restaurants and cafés or it's about a 25 minute walk to the city centre. There's also metro and tram stops nearby. We would definitely stay there again when visiting Brussels.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luca Uccheddu, Guest Services / Front Office at NH Brussels Stéphanie
Responded 1 week ago
Dear Teddy, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members, our room, breakfast and location. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time. We look forward to welcoming you back to NH Stéphanie in the near future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent a couple of nights here. The hotel is clean and easily reached by metro with a short walk. We could walk to the downtown and there were plenty of food options nearby. Only negative was the shower; smelly water (until it ran for a minute) and poor pressure - might have been slightly clogged in the handle. No issues checking in or out and the staff were friendly and hospitable.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luca Uccheddu, Guest Services / Front Office at NH Brussels Stéphanie
Responded Jul 24, 2023
Dear Canuck_Rawk, I am delighted that you had a memorable stay with us here at NH Stéphanie. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We apologize that you had issues with the shower, next time don't hesitate to reach reception to ask for assistance. We are delighted to have had you as our guest and look forward to welcoming you back. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are certain basics you expect from a hotel. I would suspect hot water and WIFI in your room would be on most people’s lists in 2023. This hotel failed at both and is completely unacceptable. Avoid at all costs.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luca Uccheddu, Guest Services / Front Office at NH Brussels Stéphanie
Responded Jul 17, 2023
Dear SimonV727, Thank you for taking the time to share with us your comments. Please accept our apologies that you left our hotel feeling disappointed. Rest assured we are investigating your feedback concerning the lack of hot water and the wifi and will take necessary action to ensure our typically high standards are retained. As we don't have any records of this kind of issue, may we ask you to contact us directly to give us more details about this issue (dates, room number,...) at m.doms@nh-hotels.com. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
well placed hotel in a calm street, near Avenue Louise, one of the prime shopping streets of Brussels. Many restaurants with different cuisines in the direct vicinity. Metro and tram stop at 300m. 15 min on foot to the city center.
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Review collected in partnership with NH Hotels
Date of stay: July 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Luca Uccheddu, Guest Services / Front Office at NH Brussels Stéphanie
Responded Jul 4, 2023
Dear guest, Thank you for sharing your feedback with us. We are delighted that you enjoyed your stay with us and that you were particularly pleased by our location. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. The team and I are very much looking forward to welcoming your return to NH Stéphanie in the near future for another memorable experience. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the hotel for 2 nights!! we were greeted by a lovely receptionist who quickly booked us in, the hotel was very well situated to bars and restaurants and our room which was on the 4th floor was very nice and big!! We had a enjoyable stay! Thank you!!
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luca Uccheddu, Guest Services / Front Office at NH Brussels Stéphanie
Responded Jun 16, 2023
Dear guest, Thank you so much for the time you spent reviewing our hotel. We're very happy to hear your check-in was smooth and you enjoyed our hotel and location. We hope to see you again in the next future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay at this hotel regularly when in Brussels. All the staff are friendly and efficient. The rooms are clean and comfortable and the hotel location is very good for nearby restaurrnts, shopping and access to all transport systems.
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Review collected in partnership with NH Hotels
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luca Uccheddu, Guest Services / Front Office at NH Brussels Stéphanie
Responded May 27, 2023
Dear guest, Thank you very much for sharing your experience with us. We're glad you enjoyed our service, rooms and excellent location and we hope to see you again in NH Stéphanie in the next future. Kind regards, Luca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I frequently stay in Brussels for my work. If possible, I always go to the same area in Brussels. NH Stephanie is nicely located with good and clean rooms. It is close to public transport, there are plenty of restaurants around, and it is a safe and pleasant area with not too many beggars (as in other parts of Brussels). Until recently, I always stayed in NH Louise, which is close by, but since it was recently closed NH Stephanie will probably my default hotel.
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Review collected in partnership with NH Hotels
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luca Uccheddu, Guest Services / Front Office at NH Brussels Stéphanie
Responded May 16, 2023
Dear Guest, thank you a lot for sharing your feedback with us. We're happy yo hear that you like our location and our spacious and clean rooms. We will be more than happy to welcome you in our hotel anytime you will be in Brussels. Kind regards, Luca Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel, just had a little trouble finding it but that was probably down to us. Clean, spacious rooms, quiet and close to transport. Friendly staff, good food, no problems at all. Would recommend.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from OLGA CADAR, General Manager at NH Brussels Stéphanie
Responded Apr 28, 2023
Dear guest, Thank you for sharing your experience with us. It's great to hear that everything was perfect and that you fully enjoy your stay. We hope to see you again in NH Stéphanie. Kind regards, Luca Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just back from a few days in Brussels staying in the lovely NH Stephanie hotel. Hotel was in a good location, walking distance from the centre of Brussels and surrounded by good restaurants. Hotel is clean and tidy and we’re able to take advantage of the Green housekeeping offer of not having the room made up some days and offered vouchers to allow us to sample some of the lovely Belgian beers from the lobby bar. Would especially mention the excellent breakfast which offered something for everything and everything was nicely presented, fresh and tasty. Overall a great hotel and would recommend to anyone wanting a few days in Brussels.
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Luca Uccheddu, Guest Services / Front Office at NH Brussels Stéphanie
Responded Jun 28, 2023
Dear Sir, Dear Madam, We are delighted to hear that you enjoyed your stay at our establishment. We would like to thank you for choosing our hotel, and we are glad that you have enjoyed our location and service. Kind regards, Luca Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Saint-Gilles area.
PRICE RANGE
$105 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh stephanie hotel saint-gilles, nh stephanie hotel brussels
FORMERLY KNOWN AS
NH Stephanie
LOCATION
BelgiumBrusselsSaint-Gilles
NUMBER OF ROOMS
67
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Claim Your ListingNH BRUSSELS STEPHANIE - Updated 2023 Prices & Hotel Reviews (Belgium)
Frequently Asked Questions about NH Brussels Stéphanie
Which popular attractions are close to NH Brussels Stéphanie?
Nearby attractions include Escape Hunt Brussels (0.2 miles), Justice Palace (Palais de Justice) (0.3 miles), and Upper Town - Haut de la Ville (0.2 miles).
What are some of the property amenities at NH Brussels Stéphanie?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at NH Brussels Stéphanie?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Brussels Stéphanie?
Guests can enjoy a lounge during their stay.
Is parking available at NH Brussels Stéphanie?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to NH Brussels Stéphanie?
Conveniently located restaurants include Le Rendez-vous des Artistes, Shahrazad Restaurant, and Colonel Louise.
Is NH Brussels Stéphanie located near the city center?
Yes, it is 0.6 miles away from the center of Saint-Gilles.
Are any cleaning services offered at NH Brussels Stéphanie?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Brussels Stéphanie?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at NH Brussels Stéphanie?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Dutch.
Are there any historical sites close to NH Brussels Stéphanie?
Many travelers enjoy visiting Grand Place (0.9 miles), Serres Royales De Laeken (3.8 miles), and St. Michael and St. Gudula Cathedral (Cathedrale St-Michel et Ste-Gudule) (1.0 miles).