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Pentahotel Brussels City Centre

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Chaussee de Charleroi 38, Saint-Gilles, Brussels 1060 Belgium
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$83
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Traveler (599)
Room & Suite (201)
Dining (68)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pentahotel Brussels City Centre
Updated 09/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 22 hotels in Saint-Gilles
Location
Cleanliness
Service
Value
Important information on limited service Due to the current coronavirus (COVID-19) situation, we are experiencing temporary limitation of our service in some destinations. Please keep up with the latest information provided on our website. For your own health and safety, we continue to closely monitor the situation, following guidelines from the World Health Organisation and local health authorities. Thank you very much for your understanding. - Staying in Brussels? Then pentahotel is the cleverest decision you could make. You want something different, exciting, a bit edgy. And here we are, ready and waiting to share our unique penta way of doing things from the moment you step inside. The hotel is located next door to the prestigious fashion street “Avenue Louise” and walking distance from the wonderful Grand Place and European Institutions of Brussels. From eclectic boutiques and signature cuisine to exciting nightlife and live entertainment, ""Brussels Louise"" neighbourhood has a unique character and style. Come visit penta, and become one of Brussels's most prestigious VIPs.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kids' meals
Wine / champagne
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
125Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
1440Reviews12Q+A43Room tips
Traveler rating
  • 502
  • 577
  • 218
  • 86
  • 57
Time of year
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  • English
Popular mentions
Danlassen wrote a review Mar 2021
Abu Dhabi, United Arab Emirates85 contributions50 helpful votes
Not pleased with the hotel!!! When I checked in to my room it was all dirty - and I had to go back down to the reception to ask for a clean new room! The phone number for the room service doesn’t work! Called 20 times without no one picking up the phone. Had to go down to the main reception and wait for 20 minutes, because the line was so big and they are under staffed. Not very nice when you are very tired after a long long flight and just want to relax in your room! When you order food from the reception they also don’t deliver it to your room! You have to wait further 20 minutes and bring it up yourself! The WiFi connection barely works in the room. I have a 48 hour long stay where I can’t leave the hotel due to the Corona pandemic. 48 hours is a very very long stay without any good WiFi connections for your Netflix etc. Not a nice experience at all!
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Date of stay: March 2021Trip type: Traveled on business
3 Helpful votes
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Response from Gaelle Vanderborght, Sales at Pentahotel Brussels City Centre
Responded Mar 22, 2021
Hello, I would like to apologize to you as well as the entire Penta team. Our goal is customer satisfaction and we are sincerely sorry that this was not met. We remain at your disposal for any other information or discussion. Regards, Gaëlle Vanderborght
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Neringa wrote a review Nov 2020
Kaunas, Lithuania2 contributions2 helpful votes
We booked the hotel for a two - day visit in Brussels. The service was quite nice as well as the breakfast. What we loved the most was the interior and exterior, the only drawback was the view from the windows. For the rest the stay was quite pleasant.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Carsten S wrote a review Nov 2020
Kitzbuhel, Austria25 contributions29 helpful votes
The employees at the front desk is very friendly. Despite Covid-19, the breakfast is very good. Extensive choice at the breakfast buffet, including the possibility to order ham and eggs. That would be a 4* if not: There is a visible WLAN but no internet connection possible. Either with Apple or Microsoft devices. Reviews in the internet show that there are issues since the year of 2016 where connection with WLAN is impossible or with inappropriate transfer speed. Unacceptable for a business hotel. The location is good. Approximately 15 min walking distance into the city center.
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Date of stay: November 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: The back of the hotel is quiet. 5th floor is perfect.
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1 Helpful vote
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Superfurry wrote a review Oct 2020
Amsterdam, The Netherlands171 contributions88 helpful votes
All over a nice stay for a Brussels visit and leisure trip. Spacious rooms with the new urban Flair concept chique. The rooms facing the street are noisy and loud, we stayed trough the weekend and after trams passing by the street was busy with volks enjoying a night out causing the necessary noise. This was till early morning. So ask for a backside facing room. The pillows are flimsy and thin but the bed firm and a good sleep if we had a better pillow. The next day we asked for extra set of towels and pillow and we got them quickly and without discussion. The Hotel is very close to the high streets of Louise ans in vibrant neighbourhood Close to most main attractions and access to public transport. We did enjoyed our stay very much but several small issues during the stay made me decide i would choose another hotel next time....
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Gaelle Vanderborght, Sales at Pentahotel Brussels City Centre
Responded Oct 8, 2020
Dear Sir, First of all, I would like to thank you for selecting Pentahotel for your Brussels leisure trip. I am glad to hear you enjoyed the spacious room with our XXL bed as well as the hotel atmosphere. I am sorry to read you were disturbed by the outside noise. Indeed, we are located in the city center and even if our super hero windows we can sometime hear the noise from the city. I hope we will have the pleasure to host you again and have you located at the back side. Have a lovely day, Penta Yours, Gaëlle
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Sunward love wrote a review Sep 2020
Paris, France20 contributions51 helpful votes
I stayed here in August, I asked for a bigger room and they gave me, very nice from them. The room could be cleaner, there was a water bottle under the bad, but nothing serious. The people working were very nice, the place in general is pretty and very close to transports and nice places as well. I just didn’t like the fact that the corridor were Very dark, I don’t know if it is normal, and I hated the fact that I had to pay for that city tax thing and that something else that they said that would give me back and I’m not even sure if they did. The place is cool, but I was expecting more from a four star hotel. But overall was good .
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Date of stay: August 2020Trip type: Traveled solo
2 Helpful votes
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PRICE RANGE
$83 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure brussels center louise hotel saint-gilles, brussels holiday inn
LOCATION
BelgiumBrusselsSaint-Gilles
NUMBER OF ROOMS
202
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Frequently Asked Questions about Pentahotel Brussels City Centre
Which popular attractions are close to Pentahotel Brussels City Centre?
Nearby attractions include Escape Hunt Brussels (0.07 miles), Elisabeth Chocolatier (Louise) (0.2 miles), and La Patinoire Royale (0.1 miles).
What are some of the property amenities at Pentahotel Brussels City Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pentahotel Brussels City Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pentahotel Brussels City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pentahotel Brussels City Centre?
Yes, secured parking is available to guests.
What are some restaurants close to Pentahotel Brussels City Centre?
Conveniently located restaurants include Shahrazad Restaurant, Le Rendez-vous des Artistes, and Le Chou de Bruxelles.
Are there opportunities to exercise at Pentahotel Brussels City Centre?
Yes, guests have access to a fitness center during their stay.
Is Pentahotel Brussels City Centre located near the city center?
Yes, it is 0.6 miles away from the center of Saint-Gilles.
Are pets allowed at Pentahotel Brussels City Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pentahotel Brussels City Centre offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pentahotel Brussels City Centre?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Arabic, and Dutch.