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Hampton Inn by Hilton Monterrey-Airport

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Hampton Inn by Hilton Monterrey-Airport
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248 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Cypress, Texas
Level Contributor
261 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

On our way to Mazatlan for a wedding we stayed at this HI with my HH points. Good hotel, great service, good breakfast. Carpeting in the floors or at least the fifth needs to be changed. Fast transfer from airport. Call the hotel to be picked up.

Helpful?
Thank aghyba
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear aghyba Thank you for choosing Hampton Inn we are happy that your stay was a great experience, hope we can see you soon here and enjoy your trip again. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Limington, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

excellent location for my business needs. Staff very helpful in giving directions, giving advice for dining locations. rooms clean and staff awesome. Just a microwave in the room is the only thing i could add.

Review collected in partnership with Hampton

Helpful?
Thank Curt B
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Curt B. Thank you for your feedback we appreciate it a lot, hope we can see you soon here in Hampton Inn again. All tripadvisor community will aprreciate all your comments. Have a great week. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de méxico More 

Mississauga, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Hampton Inn Monterrey needs to improve to the level of all Hampton Inns around the world. This Hampton Inn Monterrey was much better a year ago and the level of this hotel decreased so happily. The refurbish of the installation and training for the staff is crucial to bring this place to the level of all Hampton Inns around the... More 

Review collected in partnership with Hampton

Helpful?
Thank Ivo X F
1 review
4 of 5 stars Reviewed 1 week ago

We drove in from Matehuala and had to stay at the hotel for one night because we were flying out very early the next morning. The check-in process was very quick and the staff very friendly. The room and bathroom were both very clean. I was able to use the Business Center to do a web check-in for our flight... More 

Review collected in partnership with Hampton

Helpful?
Thank rossyvettha
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Rossyvettha Thank you for choosing Hampton Inn we are happy that your stay was a great experience, hope we can see you soon here and enjoy your trip again. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I always choose Hampton Inns when I am sure will need a great bed to rest and this hotel met the standards. Very close to airport with transportation offered to and from. I did not had to wait long at airport to be picked up. Good variety at breakfast. I would only point out that the reception and lounge are... More 

Helpful?
Thank MarissaMN
hotelesoptima, Marketing Manger at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear MarissaMN Thank you for your feedback all our staff appreciate it, hope you had a great experience. See you soon in Monterrey. Have a Great day Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Hamilton, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is located close to the airport, Great shuttle service to and from the airport. Chili and Los Frenso restaurants located right next to the restaurant. Very secure and quiet. Good breakfast and very nice renovated rooms.

Review collected in partnership with Hampton

Helpful?
Thank David Perry Mr B
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear David Perry Mr B Thank you for time and feedback we appreciate ir a lot, wish you had a great experience here in Hampton Inn, hopefully you will return very soon. Have a nice week. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Atlanta, Georgia
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times over the last few years...it was slowly showing signs of ageing. On my recent stay, I found my room had been renovated...paint, wallpaper, furnishings, bathroom, etc. The beds remain Hilton comfortable...never a gripe there. The bathroom had a nice makeover...bright, clean, walk in shower with architectural glass doors, new tile all around.... More 

Helpful?
Thank BEandRB_on_Holiday
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear BEandRB_on_Holiday Thank you for your feedback we appreciate it a lot, hope we can see you soon here in Hampton Inn again. All tripadvisor community will aprreciate all your comments. Have a great week. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de méxico More 

Clinton Township, Michigan
1 review
1 of 5 stars Reviewed 4 weeks ago

Danger!! Don't stay here unsafe food recently. Mis- managed hotel. I am still sick from the food there. Don't' drink the orange juice!!! Longest checking time you will ever see. The laminate flooring is ruined do to excessive wet mopping.

Review collected in partnership with Hampton

Helpful?
Thank marktL5974QB
Sturgis, United States
1 review
5 of 5 stars Reviewed July 17, 2016

The staff were amazing and very friendly and helpful. The room was clean and comfortable. The overall hotel cleanliness was great. The breakfast was better than most hotels in this price range and the location of the hotel was perfect for my business activities.

Review collected in partnership with Hampton

Helpful?
Thank Patrick R
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Patrick R Thank you for time and feedback we appreciate ir a lot, wish you had a great experience here in Hampton Inn, hopefully you will return very soon. Have a nice week. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Monterrey, Mexico
1 review
2 of 5 stars Reviewed July 4, 2016

As ridiculous as this may sound, the front desk told me that the bartender was not there, and nobody had keys to access the bar area where the wine opener was. Therefore, they advised me to take my bottle of wine and go to the near-by Chili's Restaurant, and have them open it for me.

Review collected in partnership with Hampton

Helpful?
Thank Bogdan S
hotelesoptima, Gerente Recepción at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Mr. Bogdan, Thank you for taking your time to give us your comments. Your feedback is valuable to us, as it help us in our committed effort to exceed our guest expectations. Be sure we are going to take the actions required to ensure this never happen again. Please accept my apologies for the inconvenience we caused you, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
**AS OF JANUARY 2016 AND UNTIL JUNE 2016 HOTEL WILL BE STARTING A REMODELING PROCESS, WE ARE WORKING ON BRING OUT THE BEST OF OUR HAMPTONALITY FOR ALL OUR GUESTS AND WE ARE VERY SORRY FOR ANY INCONVENIENCES THAT YOU MIGHT EXPERIENCE DURING THIS TIME FRAME** Located at less than 3 minutes away from Monterrey International Airport, Hampton Inn Monterrey Airport has 181 daily opportunities for you to enjoy the greatest rest ever, in addition to that, we provide an excellent guest service by all our hotel staff. Relax at our hotel lobby bar drinking your favorite refreshing beverage and keep in touch with your beloved ones with our high speed internet conection in all the hotel areas. Wake up to a wonderfull morning with a delicious complimentary breakfast buffet on the house in our Perfect Mix Lobby and complete it with a hot cup of coffee freshly brewed. ... more   less 

Additional Information about Hampton Inn by Hilton Monterrey-Airport

Address: Carretera Miguel Aleman Kilometro 23.7, Apodaca 66600, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range: $83 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Monterrey-Airport 2.5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Hampton Inn Monterrey Airport Hotel Apodaca
Monterrey Hampton Inn
Hampton Inn By Hilton Monterrey-Airport Mexico/Apodaca
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