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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto

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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto
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109 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed October 28, 2016

Breakfast is decent, the hotel is quite enough and you have a restaurant and the restaurant of the Crowne Plaza literally next to the hotel. Distance to the airport is quite short so it is a good budget option for a next to the airport stay. I felt like the hotel is getting old and my room smelled a bit...

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Helpful?
Thank Paco B
Lorena D, General Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and you can be sure that we will work in all that to improve it. We hope you will visit us again. Sincerely, General Manager

Tel Aviv, Israel
Reviewed October 8, 2016 via mobile

We stayed at the hotel for 2 nights. The front desk Sanjai was very nice and helpful We got great big and clean rooms. The view is not full but not bad. Breakfast was very good. For the children and for us. Location was great! The best! Free parking:) Recommended very much!

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Helpful?
Thank yifat007
Lorena D, General Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager

Reviewed August 22, 2016 via mobile

The hotel is in pretty good shape but earned an average rating in my book. The room was clean. At check in, many customers had issues with the key cards. It is frustrating after a long day a travel to have to exchange key cards multiple times until you get one that works. Another issue I had with the A/C,...

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Helpful?
Thank J E
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear J E, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the room received. However, we are truly sorry for the inconvenience the card keys and the...

Mexico
Reviewed June 5, 2016

We stayed here a partial night because our flight left in the early morning. The sight is excellent if you are facing "el cerro de la silla". Clean and friendly staff. Just the price is a little off for Holiday Inn standards.

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Helpful?
Thank Arnoldo84
Grand Rapids, Michigan
Reviewed March 4, 2016 via mobile

It's just like the new Holiday Inn's you know and love. Good comfy bed, easy to work thermostat. Walk in shower (no tub in my room). Nice pool. Bottled water in the room which was replenished daily. Nice breakfast buffet that featured some local flavor. Tex Mex restaurant immediately adjacent. All in all I would choose to stay here again....

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Helpful?
Thank Kirby293
Medina, Ohio
Reviewed February 28, 2016 via mobile

Normal Holiday Inn Express by the Monterrey airport. Good breakfast and happy hour buffet, common in most Mexican hotels. Good airport shuttle minutes from both Terminals. The only trick is to scan your room card in the elevator before you press the button for your floor. Room was fine and cable even has Texas stations if you are tired of...

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Thank mrpar3pro
Weston, Florida
Reviewed February 10, 2016 via mobile

If you want to stay close to the airport this is a good choice. Rooms are big and clean, wifi was very reliable and steady. Breakfast had plenty of options and the restaurant just outside the building is good too. The problem with the elevator persists, only one available makes it for long waits in the morning.

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Thank DonatoInWeston
Albuquerque, New Mexico
Reviewed January 2, 2016

Pluses-- 5 minutes from the airport, well maintained, clean, comfortable bed, staff was pleasant, has shuttle to the airport every half hour Minuses--raunchy breakfast, low water pressure on shower, we had to ask a driver from another hotel to give us a ride as the Holiday Inn shuttle did not show up when we arrived at midnight, even though we...

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Helpful?
Thank Sigifredo S
Shreveport, Louisiana
Reviewed December 22, 2015

We stayed a night here at each end of a trip to/from the Monterrey airport. The hotel offers a free airport shuttle which runs every half hour. The room was priced fairly and I thought was a good value The hotel staff was extremely friendly and most spoke some English. The property is a typical chain hotel, but I found...

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Helpful?
Thank Alan B
Grapevine, United States
Reviewed November 10, 2015

This was the last time I stay here. Extremely overpriced hotel, awful customer service. One Elevator for a full hotel, breakfast is very low quality. My room wasn't made, noticed at 8pm, called the front desk and nothing happened. Shuttle drivers are more worried about help customers trying to go around the hotel than go tot he Airport because they...

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Helpful?
Thank Guillermo C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear Guillermo C, Thank you for being one of our IHG Rewards Club Platinum Elite Members and taking the time to give feedback about your stay. I sincerely regret that you did not enjoy your overall stay with us. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Monterrey Aeropuerto, your best stay ... for a day, a week, a month or even a year! Designed with the renovated Holiday Inn Express Brand Identity located only one minute away from the Monterrey International Airport you will spend less time in traffic and more time doing what you came to do. You are at the heart of the main Industrial Parks and only 25 minutes away from downtown and the most important Convention Centers of Monterrey. Take advantage of our complimentary transportation service 6 miles around the area including shuttle to and from the airport. When it is time to get connected we are the only hotel in the city that has what you need, the fastest and free High Speed Internet Access through wireless and LAN Connection in your room and all the public areas.Every night is a great night resting in our spacious rooms and our comfortable beds will make you want to stay put, also every day starts right with our healthy and hot breakfast. Just a few minutes from Motorola, Smith Medical, Carplastic, Halliburton, Alcoa, Chrysler, Schneider Electric Square D, GE Manufacturing, Visteon, Trane American Standard, Denso, Parker, Elcoteq, Takata, Whirpool, Doncasters, Lear Corporation, York, Marathon Electric, Toyota, Emerson, Celestica, Uniform Color, Johnson Controls, etc. Come and discover a Unique Experience feeling a Genuine Service! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Monterrey Aeropuerto

Address: Boulevard Aeropuerto No. 400 | Parque Industrial Milenium, Apodaca 66600, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range: $83 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Monterrey Aeropuerto 2.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Monterrey Aeropuerto
Holiday Inn Express Hotel & Suites Monterrey Aeropuerto Mexico/Apodaca
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Monterrey Aeropuerto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room facing away from airport, flights start very early in the morning”
 of 5 bubbles Sigifred0S, Jan 2, 2016 | Read review
“Expensive option near the airport”
 of 5 bubbles guillermoc403, Nov 10, 2015 | Read review
“Lower floor as long as only one elevator works”
 of 5 bubbles The8racer, Jun 9, 2015 | Read review
“Bring ear defenders for the noisy air conditioning”
 of 5 bubbles BurtonBloke, May 17, 2015 | Read review
“I like higher floors...so I say ask for a room on the 10th (top floor)”
 of 5 bubbles I6473DNdavids, Sep 8, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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