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Mercure Saint Nectaire Spa & Bien-etre Hotel

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Mercure Saint Nectaire Spa & Bien-etre Hotel
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427 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Biarritz, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Faded grandeur, rooms drab & bathroom very poor. Dinner in a beautiful dining room was disappointing & poor value for money. Not up to the usual Mercure standard, really needs modernising. However, all the staff we encountered were super friendly & helpful.

Helpful?
Thank Sue42JG
Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, More 

Maidstone, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Carpark full. Room 114 very small with what looked like a cubicle as a shower room. Had to put armchair partly inside wardrobe so we could put our dog's bed on the floor. Charged €15(border terrier, so smallish). Meal passable. Bacon at breakfast served almost raw but did cook it again. When this was mentionned at reception a gaellic shrug....was... More 

Helpful?
Thank Evelyne J
Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Travelers are raving about these Saint-Nectaire hotels

Melbourne, Australia
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 18, 2016 via mobile

Hotel has no air conditioning and breakfast I would not rate for a Mercure hotel this is not their usual standard Indoor pool was nice Overall not worth the $ you pay we are travelling for 6 weeks in France and have stayed at Mercure hotels the trip and this is the first that I would not rate

Helpful?
Thank bridgetrus
Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Nectaire Spa & Bien être. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Cheltenham, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 17, 2016

Stayed 2 nights in total - once going down to Languedoc, second coming back. We had changed our booking dates via Brittany Ferries who were our holiday providers and the message hadn't got through - not sure whose fault that was. However, the pleasant and helpful receptionist sorted it out and gave us a very nice room at the back.... More 

Helpful?
Thank cheltonianCheltenham
France
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 16, 2016

Staff very pleasant, room excellent, nice inside pool, spa, good breakfasts but dinners not really good. Tourist office for village was never open and we ate at the Casino restaurant, which was excellent with really nice hosts.

Helpful?
Thank wishyouwerehere17
Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Helsinki, Finland
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 13, 2015 via mobile

The service in the hotel was excellent, no complaints on that. Our room was clean, but old and smelled like cigarettes. Pool area was dirty and not enjoyable. Breakfast was a nice surprise. Good place to stay for a night or two, but not good for staying longer and enjoying the hotel experience.

Helpful?
Thank EmmiandGucci
Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Nectaire Spa & Bien être. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Manchester, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 12, 2015

Whilst we arrived late - courtesy of the Eurotunnel issues, and also by trying to find somewhere to park - we were advised we were to late for the restaurant and there was no room service available, and if we wanted a drink, they were about the close the bar. It was almost 10.30 at this time. Sitting on the... More 

Helpful?
Thank Michael F
Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Nectaire Spa & Bien être. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Durham, United Kingdom
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 29, 2015

The highlight of the hotel for us was the arboretum and pool terrace behind the property, which was very prettily designed and well maintained. The outdoor pool is smaller than it looks in the Mercure website pictures, but our sons found plenty of times to use it when other guests were elsewhere. Comfortable sun loungers and chairs were always available,... More 

Helpful?
Thank EngliShisha
Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Nectaire Spa & Bien être. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Oxford, United Kingdom
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 26, 2015 via mobile

On my way down to Beziers stayed here. The photos don't do the hotel justice-it was not as good as looked! The staff were friendly, room ok, beer really expensive, parking poor (but I blame the crap Belgium parkers to be fair) and town odd. The road to the hotel was fun to drive while the town had a Hicksville... More 

Helpful?
1 Thank rachel B
Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Nectaire Spa & Bien être. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
In the city centre of St Nectaire, in the heart of the Auvergne Volcano Natural Park, near Vulcania and 40 km from Clermont Ferrand, Mercure Saint Nectaire is an ideal spot for short or long stays. Guests have access to a terrace, a restaurant offering local cuisine and meeting rooms. You can take advantage of our new relaxing space of 250m ² with in free access 9 am to 10 pm: an internal swimming pool warmed (10m of length), a sauna and a fitness room. On reservation and in supplement, access to the Jacuzzi and to the hammam. ... more   less 

Additional Information about Mercure Saint Nectaire Spa & Bien-etre Hotel

Address: 26 avenue du Docteur Roux | Les Bains Romains, 63710 Saint-Nectaire, France
Location: France > Auvergne > Puy-de-Dome > Saint-Nectaire
Price Range: $79 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Saint Nectaire Spa & Bien-etre Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Mercure Hotel Saint Nectaire
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