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Assured Ascot Quays Apartment Hotel

Hotels.com$124*
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#1 of 3 Hotels in Ascot
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Assured Ascot Quays Apartment Hotel
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280 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Western Australia, Australia
Reviewed January 27, 2016

In general our room is very clean, especially the outdoor furniture at the balcony. Thumbs up to the housekeeping ! The big problem we encountered was poor wi-fi connection. Even though it is connected the speed is extremely slow. And it will cut off very soon. End up I have to use my own data from my mobile. Also, for...

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Helpful?
Thank AlfredsBlog
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear AlfredsBlog, Thank you for your valuable feedback. We apologise for the inconvenience caused with some of the issues you had during your stay and we have taken steps to rectify these. The Internet issue, I have our IT team looking into it as we have recently had upgrades. With the smoke smell, our rooms are all non smoking and...

Measham, United Kingdom
Reviewed January 19, 2016 via mobile

Absolutely outstanding apartment only wished we could have stayed longer. Wonderful views over river. Great pool and bbq. Outstanding customer service. Really enjoyed our time here and would definitely return. Unfortunately did not have time to use other facilities.

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Helpful?
Thank balddove
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Balddove, Thank you for your feedback regarding your recent stay with us and taking the time to give us such positive feedback. I am pleased that you had such a fantastic experience and our team hit the mark over all areas for. We look forward to welcoming you back for your next stay. Warm Regards Anita Govich Executive Assistant...

Perth, Australia
Reviewed January 17, 2016 via mobile

I'm a big fan of this hotel. The staff are extremely helpful and polite. The restaurant is great and the rooms are spacious, modern, clean and comfortable. Can't really fault it in any way! There's so many room variations to choose from. And the deluxe apartments are private and quiet, even with a wedding party next door.

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Helpful?
Thank Narelle H
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Narelle Thank you for your lovely feedback regarding your recent stay with us in regards to the rooms and staff.I am pleased that you enjoyed your stay. If I can be of any further assistance then please let me know. We look forward to welcoming you back for your next stay. Warm Regards Anita Govich Executive Assistant Manager

Derbyshire
Reviewed January 14, 2016

Loved staying here, we stayed in one of the Riverside Apartments. All lovely and clean, well equipped including dish washer and washing machine. A few little things not quite right were sorted straight away. All the staff we met were very polite and we felt welcomed. Loved the pool area, also nice paths just outside to walk, run or cycle....

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Helpful?
Thank DerbyshireCook
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear DerbyshireCook, Thank you for your feedback regarding your recent stay with us. I have taken the opportunity to pass on your feedback form to our staff and managers. If I can be of any further assistance then please let me know. Alex Payet Front Office Manager

Serpentine, Australia
Reviewed January 8, 2016

Great hotel and value for money. The rooms are clean and nicely decorated. The staff are friendly and helpful. We turned the AC of one night and could not get it to come back on, but they had somebody come to help straight away. An added bonus is free parking and plenty of it.

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Helpful?
Thank Junipa2015
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Junipa2015, Thank you for your feedback regarding your recent stay with us. I have taken the opportunity to pass on your feedback form to our staff and managers. I am pleased that you had such a fantastic experience and our team hit the mark over all areas for you. If I can be of any further assistance then please...

Reviewed January 4, 2016 via mobile

We stayed in this wonderfully located and friendly hotel over the Christmas period. We are a family of 5 so chose the two bedroom split level apartment. It's specious, bright and facing the pool and beautiful Swan River. The hotel is clean and has really friendly staff and even a great restaurant which is so convenient for a family like...

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Helpful?
Thank Yue K
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Yue K, Thank you for your feedback regarding your recent stay with us. I have taken the opportunity to pass on your feedback form to our staff and managers. I am pleased that you had such a fantastic experience and our team hit the mark over all areas for you. If I can be of any further assistance then...

Sydney, Australia
Reviewed January 1, 2016

All aspects excellent. Great location. Friendly staff who were prepared to assist. Quiet. Parking was good. View was excellent. Clean and modern. Well designed. A good place for a holiday or for a business stop.

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Helpful?
Thank JSydAust
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear JSydAust Thank you for your feedback regarding your recent stay with us. I have taken the opportunity to pass on your feedback form to our staff and managers. I am pleased that you had such a fantastic experience and our team hit the mark over all areas for you. If I can be of any further assistance then please...

Perth, Australia
Reviewed December 29, 2015 via mobile

Our 2 bedroom, 1 bathroom apartment wad on the 3rd floor overlooking the river, pool and city. Very spacious. Balcony with outdoor setting. Plenty of off street parking. Pool is great. Beds were comfy.

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Helpful?
Thank Alana F
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Alana, Thank you for your feedback regarding your recent stay with us. I have taken the opportunity to pass on your feedback form to our staff and managers. I am pleased that you had such a fantastic experience and our team hit the mark over all areas for you. If I can be of any further assistance then please...

singapore
Reviewed December 16, 2015

Beautiful views to the city and the river, spacious and clean. The dishwasher was a bit hard to open though. We stayed over the weekends and on the first night, there was a wedding that booked out the restaurant so we had to settle for room service. Food came within a reasonable time and was well-presented. The party music at...

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Helpful?
Thank chiyosan
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Chiyosan Thank you for your feedback regarding your recent stay with us. I have taken the opportunity to pass on your feedback form to our staff and managers. If I can be of any further assistance then please let me know. Kind Regards Anita Govich Executive Assistant Manager

Reviewed December 12, 2015 via mobile

Room was nice and offered us a pleasant stay. Really accommodating reception staff and beautiful hotel. Made the mistake of going down for breakfast in the morning 1.5hr wait for food and coffee! One person's cup of tea forgotten and another's hash browns left off the plate when we pointed it out too staff we were told sorry we are...

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Helpful?
Thank Thea R
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Thea R, Thank you for your feedback regarding your recent stay with us. I have taken the opportunity to pass on your feedback to our staff and managers. I do acknowledge that what happened on that particular morning is not our usual standards and would like to have you back to experience our restaurant for its great service and...

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Assured Ascot Quays Apartment Hotel

Address: 150 Great Eastern Hwy, Ascot, Belmont, Western Australia 6104, Australia
Location: Australia > Western Australia > Greater Perth > Belmont > Ascot
Price Range: $114 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Assured Ascot Quays Apartment Hotel 4.5*
Number of rooms: 68
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Also Known As:
Ascot Quays
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Questions & Answers

Here's what travelers have asked, with answers from Assured Ascot Quays Apartment Hotel staff and other travelers.
3 questions
Ask a question
Shrewsbury, United Kingdom
singapore
over a year ago

See all questions (3)

Questions? Get answers from Assured Ascot Quays Apartment Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you need internet access for work, make sure you get a room in the main building.”
trib22, Feb 11, 2017 | Read review
“We loved having a deck”
Penelope3352, Feb 2, 2017 | Read review
“most rooms with river views from the balcony.”
  • Swan River
913graemeh, Jan 17, 2017 | Read review
“River view balcony is worth any extra you pay”
ScobieP, Jan 15, 2017 | Read review
“There is also pool side accommodation available that looked very nice from the outside, would look into these next time.”
magyk85, Dec 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$124* /night
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AMOMA$325
Booking.com$127
Hotwire.com$124
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*Disclaimer
Prices are for 1 room, 2 adults
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