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Hotel Pilatus-Kulm

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Hotel Pilatus-Kulm
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244 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Zurich, Switzerland
Level Contributor
567 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 1,541 helpful votes
5 of 5 stars Reviewed 1 week ago

We came for a short stay to this lovely hotel on top of the Pilatus mountain. All service personnel was extremly helpful and friendly - even during peak times with a lot of visitors in and around the hotel. Weather was fantastic so we enjoyed a great view out of the hotel. On top we can recommend the restaurant with... More 

Helpful?
Thank FrankGeisler
Montreux, Switzerland
2 reviews
5 of 5 stars Reviewed 1 week ago

The stay was ideal. The owner as well as the staff is extremely friendly and welcoming, The location is incredible with a breathtaking view at 360 degrees. The dinner was delicious and the breakfast buffet gorgeous. A must !

Helpful?
Thank Marielle G
Oxford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The stay was superb. The staff is extremely friendly and welcoming, the Vegetarian meals were delicious and above all the location is just unbelievable. I think though we didn't get a superior but a standard room as it had only one window but I was ultimately too happy with it all to complain. Absolutely stunning mountain to spend a night... More 

Helpful?
Thank hotzeplotz
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear hotzeplotz Thank you very much for this kind feedback regarding your stay at our historic mountain hotel Pilatus-Kulm. The hotel was completely renovated 2009 – 2011 and we took special attention to the rooms. Since the building was built before 1890 the rooms have very different shapes, some are a little bit smaller than the others. But all double... More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I went in July for a scape with my husband in this hotel. The view is wonderful, amazing hotel but very busy with tourists during the summer. You can't really have a quite time up there as most people want to go up with those mini trains take photos and go down , it was hard to have a quite... More 

Helpful?
1 Thank Leila J
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Leila J Thank you very much for this kind feedback and especially the time it took to write us! The months June until August are the high season at mount Pilatus and on sunny days we have a lot of day guests on top of the mountain. Our hotel guests enjoy the privilege to spend the night at 7000... More 

Gyeonggi-do, South Korea
2 reviews
5 of 5 stars Reviewed July 11, 2016 via mobile

service: perfect atmosphere: perfect room/cleaness: amazing food: very good views: priceless This hotel is simply amazing. My only worry when I got here was the food. I was expecting a 'view only' restaurant. Well I was very wrong. The food was great!! You must spend the night here.

Helpful?
Thank ysn019
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear ysn019 Thank you very much for this most motivating feedback regarding your stay at 7000 feet above sea level. We are very happy to read, that we were able to satisfy our expectations regarding the hotel as well the restaurant. For our guests we prepare every evening a seasonal 4 course menu, with fresh products from the region. We... More 

San Diego, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2016

My son and I spent one night at the hotel. Its amazing just for the fact that its on top of the mountain! The service was very good.The hotel manager(?) Beat, recommended that we took the cogwheel and the boat to Lucern in the morning of checking out, and he arranged for our luggage to be delivered to our next... More 

Helpful?
Thank AnnikaKovtun
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear AnnikaKovtun I would like to thank you for this very kind feedback regarding your stay at our historic mountain hotel Pilatus-Kulm. It was our pleasure to have you and your son as our guests and we are more than happy that you enjoyed your stay with us! I am especially happy about the successful organisation of the luggage transport... More 

Charlotte
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 5, 2016 via mobile

As an ex hotel manager I have to say: This place is the best of the best. They are providing a culinary and hotel experience that puts many hotels that are not located at 7000 feet to shame. The entire staff is extremely nice and helpful. The food and the ambience is superb. The room and the bathroom are top... More 

Helpful?
Thank CharlotteBernie
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Bernard Wow! What an amazing and most motivating feedback! My team and I are more than happy when we can make our guests stay comfortable and “something to remember”. It is wonderful to read, that we achieved our goal in your case. We would like to thank you for the time you invested to write us this kind review... More 

Brisbane, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 10, 2016 via mobile

This is a review for the restaurant, not the hotel. There was some confusion with seating, then about 20 minutes later my order was finally taken and it took another 45 minutes for the food to arrive. I had a burger which was dry and tasteless and certainly not worth the price. It then took another 10 minutes to get... More 

Helpful?
1 Thank Laura8892
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Laura8892 Thank you very much for your feedback regarding your lunch at the terrace of the hotel Pilatus-Kulm. I am sorry to hear, that we could not fulfil your expectations and would like to apologize for that! Certainly we will discuss your feedback with the involved departments in order to make shure we learn from these mistakes and can... More 

Thousand Oaks, CA
Level Contributor
97 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 9, 2016

We stayed one night at Pilatus-Kulm. Note there are two hotels up here. The Bellevue is also available. Our room included dinner and breakfast the next day. Dinner is 3 courses and outstanding. I was expecting a somewhat bland and boring dinner and it was nothing of the sort. You eat in a historic room with candles everywhere! The food... More 

Helpful?
1 Thank bryandshan
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear bryandshan I would like to thank you for this personal and detailed review regarding your stay at 7000 feet high above sea level. To help our guests with all the possible devices we have at the reception is natural for us. I am happy we could help in your case and I hope you enjoyed your stay the next... More 

Accrington, United Kingdom
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 12, 2016

I have been a regular visitor to Pilatus and a visit to the hotel is a must. The 'James Bond' style setting is stunning and it amazing to think how such a substantial building was built over 100 years ago in such a dramatic location. Well worth a trip up the mountain on either the railway, cable car or by... More 

Helpful?
Thank Dewhura
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Dewhura Thank you very much for this motivating feedback! We are always very happy to hear from our guests and are willing to learn from the reviews. Since this was not your first trip to mount Pilatus we appreciate your feedback even more and we are looking forward to welcome you back at our historic mountain hotel the next... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The successful conclusion of the complete refurbishment in August 2010 marked the beginning of another chapter in the vibrant history of the historic Pilatus-Kulm Mountain Hotel. The heritage-protected Hotel Pilatus-Kulm once again stands for the uniqueness that characterised it when it first opened in 1890. The generous hotel rooms and suites herald the dawn of a new era at Hotel Pilatus-Kulm with its distinguished tradition. ... more   less 

Additional Information about Hotel Pilatus-Kulm

Address: Schlossweg 1 | Kriens/Luzern, Kriens, Lucerne 6010, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne > Kriens
Hotel Class:3 star — Hotel Pilatus-Kulm 3*
Number of rooms: 30
Also Known As:
Hotel Pilatus-Kulm Kriens, Canton Of Lucerne, Switzerland
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