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Hotel Pilatus-Kulm

Certificate of Excellence
Schlossweg 1 | Kriens/Luzern, Kriens, Lucerne 6010, Switzerland
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Hotel Pilatus-Kulm
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238 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Gyeonggi-do, South Korea
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

service: perfect atmosphere: perfect room/cleaness: amazing food: very good views: priceless This hotel is simply amazing. My only worry when I got here was the food. I was expecting a 'view only' restaurant. Well I was very wrong. The food was great!! You must spend the night here.

Helpful?
Thank ysn019
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear ysn019 Thank you very much for this most motivating feedback regarding your stay at 7000 feet above sea level. We are very happy to read, that we were able to satisfy our expectations regarding the hotel as well the restaurant. For our guests we prepare every evening a seasonal 4 course menu, with fresh products from the region. We... More 

San Diego, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My son and I spent one night at the hotel. Its amazing just for the fact that its on top of the mountain! The service was very good.The hotel manager(?) Beat, recommended that we took the cogwheel and the boat to Lucern in the morning of checking out, and he arranged for our luggage to be delivered to our next... More 

Helpful?
Thank AnnikaKovtun
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear AnnikaKovtun I would like to thank you for this very kind feedback regarding your stay at our historic mountain hotel Pilatus-Kulm. It was our pleasure to have you and your son as our guests and we are more than happy that you enjoyed your stay with us! I am especially happy about the successful organisation of the luggage transport... More 

Charlotte
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

As an ex hotel manager I have to say: This place is the best of the best. They are providing a culinary and hotel experience that puts many hotels that are not located at 7000 feet to shame. The entire staff is extremely nice and helpful. The food and the ambience is superb. The room and the bathroom are top... More 

Helpful?
Thank CharlotteBernie
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Bernard Wow! What an amazing and most motivating feedback! My team and I are more than happy when we can make our guests stay comfortable and “something to remember”. It is wonderful to read, that we achieved our goal in your case. We would like to thank you for the time you invested to write us this kind review... More 

Brisbane, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 10, 2016 via mobile

This is a review for the restaurant, not the hotel. There was some confusion with seating, then about 20 minutes later my order was finally taken and it took another 45 minutes for the food to arrive. I had a burger which was dry and tasteless and certainly not worth the price. It then took another 10 minutes to get... More 

Helpful?
1 Thank Laura8892
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Laura8892 Thank you very much for your feedback regarding your lunch at the terrace of the hotel Pilatus-Kulm. I am sorry to hear, that we could not fulfil your expectations and would like to apologize for that! Certainly we will discuss your feedback with the involved departments in order to make shure we learn from these mistakes and can... More 

Thousand Oaks, CA
Level Contributor
97 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed June 9, 2016

We stayed one night at Pilatus-Kulm. Note there are two hotels up here. The Bellevue is also available. Our room included dinner and breakfast the next day. Dinner is 3 courses and outstanding. I was expecting a somewhat bland and boring dinner and it was nothing of the sort. You eat in a historic room with candles everywhere! The food... More 

Helpful?
Thank bryandshan
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear bryandshan I would like to thank you for this personal and detailed review regarding your stay at 7000 feet high above sea level. To help our guests with all the possible devices we have at the reception is natural for us. I am happy we could help in your case and I hope you enjoyed your stay the next... More 

Accrington, United Kingdom
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 12, 2016

I have been a regular visitor to Pilatus and a visit to the hotel is a must. The 'James Bond' style setting is stunning and it amazing to think how such a substantial building was built over 100 years ago in such a dramatic location. Well worth a trip up the mountain on either the railway, cable car or by... More 

Helpful?
Thank Dewhura
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Dewhura Thank you very much for this motivating feedback! We are always very happy to hear from our guests and are willing to learn from the reviews. Since this was not your first trip to mount Pilatus we appreciate your feedback even more and we are looking forward to welcome you back at our historic mountain hotel the next... More 

Ipswich, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 3, 2016

If you are visiting Mt. Pilatus, you must consider staying at this hotel at least for a night. As a tourist you could visit Pilatus but as a hotel guest you get a privilege of going to the peak any time of the evening, night or dawn. Ask the reception for the sunset and sunrise times, reach the peak (10... More 

Helpful?
1 Thank sameersule
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear sameersule Thank you very much for this nice feedback regarding your stay at our historic mountain hotel Pilatus-Kulm. Sleeping at 7000 feet above sea level is always an impressive experience and we are more than happy that we could accomplish your stay with a good service! The pillow menu gives our guests the possibility to choose their favourite pillow... More 

Adelaide, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 26, 2016

To stay so high up in the mountains with breath taking views seemed too good to be true! Hotel Pilatus-Kulm and is staff made it a very enjoyable stay. After a good trek around the mountain taking in the beautiful views, we went back to our room (Junior Suite, lots of room and very clean) to get ready for complimentary... More 

Helpful?
Thank Becci J
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Becci J Thank you very much for this nice feedback regarding your stay at our historic mountain hotel Pilatus-Kulm. Sleeping at 7000 feet above sea level is always an impressive experience and we are more than happy that we could accomplish your stay with a good service! We are looking forward to welcome you again on top of mount... More 

Paris, France
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 6, 2016

I stayed for 3 days on a business meeting at the Hotel. Travelling to the hotel was already an experience, up 6000 feet. The hotel is charming, as the room are like new, nicely furbished, very functionnal and all with an incredible view on the mountain chain that face the hotel. Watching the sunrise from your room while waking up... More 

Helpful?
Thank Willbeback77
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Willbeback77 Thank you very much for this kind Feedback regarding your stay at our historic mountain hotel Pilatus-Kulm! Besides of our packages for the leisure guests we have also an attractive offer for business meetings, events and seminars. I am very happy to read, that you enjoyed your stay with us so much and we hope that you and... More 

Basel, Switzerland
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 18, 2016

Spent three nights at this hotel in February ... really great staff make the stay that extra bit special. Apero (drinks and snacks) before dinner and a good quality four course with options (vegetarian menu available) ... and a decent wine list. We had a large room on the 4th floor (the only one with a name) as were staying... More 

Helpful?
Thank Nigel B
Beat F, Manager at Hotel Pilatus-Kulm, responded to this review

Dear Nigel B Thank you very much for this detailed and most inspiring review regarding your stay at our historic mountain hotel Pilatus-Kulm. The whole team takes out a great deal of motivation from feedbacks like yours and I would like to thank you for the time it took you to write it! We are at the starting line for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The successful conclusion of the complete refurbishment in August 2010 marked the beginning of another chapter in the vibrant history of the historic Pilatus-Kulm Mountain Hotel. The heritage-protected Hotel Pilatus-Kulm once again stands for the uniqueness that characterised it when it first opened in 1890. The generous hotel rooms and suites herald the dawn of a new era at Hotel Pilatus-Kulm with its distinguished tradition. ... more   less 

Additional Information about Hotel Pilatus-Kulm

Address: Schlossweg 1 | Kriens/Luzern, Kriens, Lucerne 6010, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne > Kriens
Hotel Class:3 star — Hotel Pilatus-Kulm 3*
Number of rooms: 30
Also Known As:
Hotel Pilatus-Kulm Kriens, Canton Of Lucerne, Switzerland
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