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Mercure Maurepas Saint-Quentin

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183 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Tokyo, Japan
Reviewed December 9, 2016 via mobile

Very disappointed in this hotel. Totally did not meet expectations. - terrible wifi in rooms and barely a little better in public areas. The basic free wifi practically non existent in the rooms. Tried the pay wifi and it was no better. - for three days in a row I told the staff about wifi issue and got no response....

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Helpful?
Thank Skbtrips
Jean L, General Manager at Mercure Maurepas Saint-Quentin, responded to this review

Hello, We had the opportunity to share together during your stay and we regret that all of our services and facilities did not meet your expectations. Our wifi installation was completely changed last month, before your arrival, and we will complete this service with a connection to fiber optics in the coming days. We will be able then to offerthe...

Strangnas, Sweden
Reviewed November 10, 2016

My room and the hotel service was satisfactory for my two nights. But I dn't recommend the restaurant: first night I had a big blob of mediumwarm chicken stuffed with cold pieces of goose liver, which was not enjoyable. Next evening I tried the 'butcher's cut' of beef, but I seriously suggest they change their butcher: could only cut through...

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Helpful?
Thank HannaBragberg
Jean L, Directeur général at Mercure Maurepas Saint-Quentin, responded to this review

Hello, Thank you for sharing your experience. We are sorry that you did not appreciate our fall menu. It is changing 4 times a year and we generally try new dishes with our clients in order to match with every one's taste. We hope that you will enjoy the winter menu on your next saty. Best regards, Jean L Director

Sheffield, United Kingdom
Reviewed September 26, 2016

I stayed here for three nights in room 225, initial impression of hotel was clean, modern and very friendly staff. I paid a single room supplement (as did my friend in room 226) however my room was much smaller than my friends. Room 225 is adjacent to the lift which is why it is smaller than standard, it should have...

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Helpful?
Thank sweetviolet_12
Jean L, General Manager at Mercure Maurepas Saint-Quentin, responded to this review

Hello, Thank you for sharing your feelings. The rooms of our establishments are all identical double occupancy bedrooms and meadows few centimeters (19 m² for room 225 and 20.7 m² for room 226). The equipment and furniture are the same for all the rooms and we regret that the Mercure brand's standards have not you agreed. The breakfast has agreed...

Reviewed September 13, 2016 via mobile

Great hotel based just outside of Paris a few shops and restaurants to rear of the hotel. Rooms spacious and modern very clean good breakfast of croissants, cornflakes, sausage and eggs, yogurt and fruit. Ideal for visiting Paris and Rouen.

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Helpful?
Thank Balletfa
Jean L, Directeur général at Mercure Maurepas Saint-Quentin, responded to this review

Hello, Thank you for your post. Regards, Jean L Director

Milan, Italy
Reviewed September 7, 2016 via mobile

I had been in this hotel some years ago when it was under the Best Western chain and decided to come back in a recent business trip. The quality of the rooms has not changed and is ok; the bathroom was very spacious, even if the toiletries were almost inexistent for a 4-stars hotel. The WiFi connection was one of...

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Helpful?
Thank tomdark2015
Jean L, Directeur général at Mercure Maurepas Saint-Quentin, responded to this review

Hello, Thank you for your comment. We apologize for the bad wifi connexion and are actually seeking for a solution with our provider to solve the problem. I hope that you understand the situation and will be back in our hotel shortly. Best regards, Jean L Director

Rochester, United Kingdom
Reviewed August 29, 2016

We stayed here for 3 nights in August 2016 as part of a coach trip where we visited Giverny, Rouen and Paris. Check in was efficient and our room, located on the third floor, was more than adequate for our needs. There was plenty of hanging space and drawers for a 3 night stay. Tea & coffee making facilities were...

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Helpful?
2Thank Vigo63
Jean L, Directeur général at Mercure Maurepas Saint-Quentin, responded to this review

Hello, Thank you for your testimony. We are awaiting the pleasure to welcoming you again at the Mercure Maurepas. Best regards, Jean L Director

Whitstable, United Kingdom
Reviewed August 23, 2016

We found the staff on reception very helpful and pleasant. Our Room was very clean and spacious and comfortable. Our meal on arrival in the restaurant was very tasty and enjoyable.Whilst a small wait at the bar due to one man serving several guests it was a good experience. Breakfast whilst the scrambled eggs and sausages were not to my...

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Helpful?
1Thank Karen T
Jean L, General Manager at Mercure Maurepas Saint-Quentin, responded to this review

Hello, Thank you for your comment. You enjoyed the service of the hotel and it is for us a great pleasure to share this all together. We noted a spike of regret about the croissant and we commit ourselves to arrive at a satisfactory response Regards. Jean L

Epsom, England, United Kingdom
Reviewed August 22, 2016

I did not intend to post this review on trip advisor but to send feedback to the hotel directly however the website does not allow me to do this!! 'We left the hotel this morning vacating room 213, I do feel that the following feedback is necessary as we found the room lacking during our stay. As we were only...

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Helpful?
Thank Sue E
Jean L, General Manager at Mercure Maurepas Saint-Quentin, responded to this review

Hello, Thank you for your comment which drew particular attention. The service did not live up to your expectations and we apologize. We further call for the person in charge of this lack of service and have put up with her and the housekeeper actions that will allow us in the future to secure the quality of service. Be assured...

Dudley, United Kingdom
Reviewed August 17, 2016 via mobile

Had a reasonable 4 nights with work here rooms are clean and tidy had a good nights sleep breakfast was ok what annoyed me was the last day at breakfast they were tell my guests and tour manager of what they could have for breakfast I.e how many bread rolls how much coffee etc your advertised as a buffet breakfast...

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Helpful?
Thank bennythebus
Jean L, General Manager at Mercure Maurepas Saint-Quentin, responded to this review

Hello, Thank you for your kind comment. Your post lights on actions that we can implement to improve the quality of service and we are grateful. Our team is aware of the quality of the service we deliver and will correct its attitude so as not to disappoint you. Cordially. Jean L General manager

Weymouth, United Kingdom
Reviewed August 16, 2016

Came to stay here on a Newmarket Holiday to Monets House and Gardens. Had read the reviews and was shocked on arriving I had the Room 321 which someone had said was shocking. I decided to make my own mind up and couldn t fault it. Nice clean room with most things needed for a short break. TV was in...

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Helpful?
Thank margareta35
Jean L, General Manager at Mercure Maurepas Saint-Quentin, responded to this review

Hello, Thank you for your glowing review. It is difficult to satisfy all tastes and you make the kind demonstration. However, we try to satisfy as many of our customers. This is not always easy but we are very attached. The end of summer is here and our pleasant restaurant opens early September. Maybe you can enjoy sunny days enjoying...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mercure Maurepas St-Quentin hotel welcomes your professional and private events. At the gates of the Saint Quentin en Yvelines and Trappes-Elancourt business districts, near Versailles and the Chevreuse valley, the Mercure Maurepas St-Quentin hotel welcomes your professional or private stays in a caring and cosy atmosphere. ... more   less 

Additional Information about Mercure Maurepas Saint-Quentin

Address: 1 Rocade de Camargue, 78310 Maurepas, France (Formerly BEST WESTERN PLUS Maurepas St-Quentin)
Location: France > Ile-de-France > Yvelines > Maurepas
Price Range: $52 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Maurepas Saint-Quentin 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Maurepas St-Quentin Hotel Maurepas
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Maurepas Saint-Quentin staff and other travelers.
3 questions
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Questions? Get answers from Mercure Maurepas Saint-Quentin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not accept room 225”
 of 5 bubbles sweetviolet_12, Sep 26, 2016 | Read review
“My room 321 was excellent close to lift which was always available.”
 of 5 bubbles margareta35, Aug 16, 2016 | Read review
“Rooms at the back of the hotel, overlooking the car park are very quiet at night.”
 of 5 bubbles Nan2272252117, Sep 15, 2015 | Read review
“Don`t eat there”
 of 5 bubbles Z1117TQpeterk, Sep 2, 2015 | Read review
“All the rooms are great!”
  • Lovely Room
  • Modern Clean Bathroom
  • Lovely Room
 of 5 bubbles ConniesAdventures, Aug 6, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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