Shima Onsen Kashiwaya Ryokan

Shima Onsen Kashiwaya Ryokan

Enjoying the Sakura-no-yu onsen within the hotel
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Shima Onsen Kashiwaya Ryokan
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About

5.0
#2 of 38 onsen ryokans in Nakanojo-machi
Location
4.3
Cleanliness
4.8
Service
4.8
Value
4.6
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Welcome to Kashiwaya Ryokan, the tattoo-friendly cozy hot spring inn located in Shima Onsen, Gunma Prefecture, just about 3 hours away from Tokyo. Indulge in our private open-air onsen baths that you can use as many times as you like, free of charge. Experience our exquisite kaiseki-style Japanese cuisine, where you can even select vegan options to suit your preference. Our friendly staff is fluent in English, ensuring seamless communication and a warm welcome for our international guests. Immerse yourself in the tranquility and serenity of Shima Onsen, a town abundant with nature, making it an irresistible destination for a peaceful getaway.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Coffee shop
Bicycle rental
Bicycles available
Spa
Baggage storage
Parking
Wifi
Restaurant
Complimentary tea
Special diet menus
Vending machine
Tennis court offsite
Hot spring bath
Open-air bath
Concierge
Gift shop
Non-smoking hotel
Shared bathroom
Shops
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Charming
Family
Languages Spoken
English, Japanese
Hotel links
Special Offer:Package deal
5.0
5.0 of 5 bubbles444 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a scenic location with convenient access from Tokyo Station, Shima Onsen Kashiwaya Ryokan is celebrated for its serene atmosphere and traditional Japanese experience. Guests frequently commend the cleanliness of both the rooms and onsens, with special appreciation for the thermal baths. The hotel's service garners high praise for the staff's warmth and helpfulness, adding to the overall value of the stay. Moreover, the inclusive transportation packages and the hotel's proximity to picturesque onsens make it a favored choice among travelers.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Satisfying
Cleanliness
Meticulous
Service
Warm
Amenities
Relaxing

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Detailed Reviews
S7779FCalbertob wrote a review Mar 2024
Salamanca
+1
Hotel's Favorite
5.0 of 5 bubbles
We stayed here for two nights in the Kame room and we couldn't have chosen better. All the staff is amazing, charming and welcoming. Since you step in the Ryokan you get fully into the Japanese ways. Food is top top top (go for the Japanese option, you won't regret it). The 3 private Onsens in the Ryokan are really good and so the one in our room (tip try it at night under clear sky even in cold night you won't feel the cold). The semaphore system implemented is really useful to know when the private Onsen are free. The onsen is tattoo friendly. The town is small but is really charming. Sleeping in the futon and wearing the yukatas during the stay was another incredible experience. Hope to come back here one day.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: Getting by train we did Tokyo to Takasaki (Shinkansen) + train Takasaki to Nakanojo + bus to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kashiwabara Masuo, オーナー at Shima Onsen Kashiwaya Ryokan
Responded Apr 13, 2024
Thank you for staying with us for two nights in the KAME room (withh in-room onsen). Thank you again for your heartwarming and detailed review. I'm glad that you fealt and enjoyed Japanese atmosphere during your stay such as Onsen, sleeping in the futon, wearing the Yukata, exploring the Shima Onsen town and etc. We are looking forward to seeing you again in the near future. Thank you. Masuo Kashiwabara, owner.
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Algonquin Paddler wrote a review Feb 2020
Dwight, Canada
+1
5.0 of 5 bubbles
I was on a quest to experience a relaxing natural setting with rotenburo in the snow, and this place exceeded my expectations. The facilities are nice and traditional - I had 4 pairs of slippers (outdoor, indoor, toilet and balcony), in addition to a nice yukata and haori. The food was excellent and very traditional. There is a steak option, if you don't like all the kaiseki plates. The staff were all so friendly and helpful. Absolutely every request I made, even when out of the ordinary, was accommodated. The baths were spectacular! The public (for guests only) bath was empty every time I used it. And, I never waited more than 15 minutes to get a private rotenburo.

The three private rotenburo are all great. The little changing rooms have a heater, the water is hot (even in sub-zero temperatures) and the little garden with stars above makes for a perfect setting. Bathing here, with the snow falling overhead, in my own private rotenburo, ties for my best bathing experience in 27 years of Japanese living and travel. The other best bath, is a public seaside konyoku rotenburo on Yakushima island. Kashiwaya Ryokan even had traditional umbrellas & straw hats to wear, in the bath, while it's snowing or raining. That was such a nice touch.

One of the reasons I selected this place, was the nice public bath located just across the street and river. Well, there was so much nice bathing at my ryokan, during 3 days I did not have the time to go to the nice village bath. I did briefly think it might be nice to use the massage chairs they probably have at the village bath, since that was the only amenity missing at the ryokan. The tiny village has a very natural and traditional setting. There was a small convenience store, one restaurant (closed for the holidays) and a few large and small hotels/ryokans. I think the only elementary school has closed due to dwindling population. The walk up to the dam/lake was nice. I was able to observe/photograph a kamoshika and a troupe of monkeys. And, it seems there are bears in summer. I only passed a handful of humans while out walking.

Overall, I would definitely return here. And, I would say this was the best value, and overall experience, I have even had at an onsen ryokan.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KashiwayaStaff, Staff at Shima Onsen Kashiwaya Ryokan
Responded Feb 29, 2020
MTLbikeman-san Thank you for taking a time to leave us such a wonderful review! We are so glad that you have enjoyed your stay and we have met your expectations. Soaking in the open air bath while snowing is excellent, isn't it :) I have been to the seaside onsen in Yakushima once, too. That was great experience. Thank you for your valuable opinion about a massage chair. Your stay could be more relaxing. Looking forward to seeing you again. Ken
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Jonas B wrote a review Feb 2020
Wellington, New Zealand
5.0 of 5 bubbles
This was, with no stretch of the imagination, one of the best things we did in Japan. From the kindness of the staff, to the cleanliness of the property and the baths, to the amazing food, so well worth the trip from Tokyo and I am sad we only stayed one night. Tattoo friendly as well which was hard to find. I searched through #tattoofriendlyonsen on Instagram to find this place and am so glad I did.

My partner and I stayed in the Hana room, Japanese futon style bed with private onsen bath. the room was peaceful and tidy, with beautiful tatami mat floors and a great view over the river.

We went for the full kaiseki dinner and it did not disappoint. If we had known earlier we might have ordered the extra meat portion, but as-is it was perfectly filling and a wonderful exploration of traditional cuisine.

The three private baths are each worth a visit, and they open at 5am. So, if you are also suffering from jetlag like we did, you too can take advantage and greet the sun from the open air baths. It wasn't the worst way to start the morning, I can tell you that.

Overall, amazing!
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Hana room is delightful and quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KashiwayaStaff, Staff at Shima Onsen Kashiwaya Ryokan
Responded Feb 20, 2020
jbergler‐san Thank you for taking your time to leave us such a wonderful review. We are so glad that you have found us and enjoyed your stay here. We are Tattoo friendly Ryokan, so that you can use our public bath as well. We should have let you know about the additional meal. Please try them next time. Looking forward to seeing you again. Ken
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nightmaker2020 wrote a review Jan 2020
5.0 of 5 bubbles
It was my first time in an Ryokan and I must say it was wonderful! The staff was extremly friendly and polite. I was able to speak a bit of Japanese but their English was very good and they understood everything. I only used the 3 privat onsen because I am shy and I must say it was beautiful and extemly relaxing. I was told all the onsen have around the same temperature but I swear the Tsuki onsen was a lot hotter than the rest. The food was delicious and were able to provide me with a meal without fish since I can't eat fish, which I was very grateful for.
The bus was included in the price and it was a very relaxing trip to shima onsen from tokyo and back.
I enjoyed the stay so much that I spontaniously decided to stay another day at the onsen. I recommend spending at least 2 days since it is far away from Tokyo and if you want to relax you should take your time.

Kashiwaya Cafe: I also went to the cafe because... well, they had an english menu and it just looked inviting for a lone foreign girl like me. The cakes and caffee was extremly delicious and the staff was also very nice.

The only downside was that the Town Shima onsen was not as pretty as I have hoped. I am from Europe(Austria) and our small towns are very clean, so I was shocked when I came to shima onsen and while walking in I saw a lot of abandoned and dirty houses.
Even the houses and shops in the center where not that pretty to look at. So I hope that shima onsen cleans up their houses a bit more to make it more pretty. I think if you go there in spring it would be more beautiful because of the vegetation anyway but still the city should work on their houses.

All in all I had a very good time there, now I understand why onsen and Ryokan are so romanticized in Japan.
I can wholeheartedly recommend this Ryokan

A tip: go when there is snow to enjoy the hot onsen!
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled solo
Room Tip: try to get a room with a balkony, I was lucky to be in room "Tsuki" which was beautiful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KashiwayaStaff, Staff at Shima Onsen Kashiwaya Ryokan
Responded Feb 2, 2020
nightmaker2020-san Thank you for the review. Sorry for providing wrong information about the temperature of our onsen. As you say, Tsuki onsen is the hottest. Sakura and Kaede are the next, then the public one. I also want Shimaonsen to be revitalized, so we properly do what we can. We are glad you enjoyed here. Looking forward to seeing you again. Ken
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kva2020 wrote a review Jan 2020
Tokyo, Japan
5.0 of 5 bubbles
This place offers a great experience all the way through. The website is very helpful for non-Japanese speakers in planning the trip without much difficulty.

The ryokan is a well-designed building set within a beautiful landscape. The views are great. Access to the bus station is an easy and short walk. But it takes a 20 min walk to the centre of the town. There’s a nice library within the facility.

Accommodation comes with dinner and breakfast. The food is amazing. They offer a full-course vegan Japanese meal, with the best quality and flavors.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KashiwayaStaff, Staff at Shima Onsen Kashiwaya Ryokan
Responded Feb 3, 2020
kva2020-san Thank you for writing a review about your experience here. We are glad to hear that you enjoyed our meals and nostalgic facility. That is true... Transportation is a bit inconvenient. But we have rental bicycles. That is free of charge. Looking forward to seeing you again. Ken
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Julija wrote a review Jan 2020
5.0 of 5 bubbles
Highly recommended, love this place.
Have been here twice, both times very happy with our stay. We had a small Japanese style room, which is perfect. Private open-air onsens are beautiful and very relaxing (haven’t used the public one).
Staff is very friendly and speaks English.
Kaiseki dinner is served in the room, with written down menu, which helps to remember which dish is which. We have tried both Japanese and Western breakfast, both are very good (if only we would have such Western breakfast back home ;))
Will be staying at this place next time we are in Japan, and for 2 nights at least.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KashiwayaStaff, Staff at Shima Onsen Kashiwaya Ryokan
Responded Feb 2, 2020
Julija00-san Thank you for taking your time for the review. We are glad that you enjoyed your stay. Actually, you can add extra bread for breakfast or takeaway :) Looking forward to seeing you again. Ken
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Kimberly M wrote a review Apr 2023
+1
5.0 of 5 bubbles
This place is so peaceful and serene. If you're a Western traveler, have tattoos, or solo, you will not be disappointed. The service is what made this place stand out from other ryokans. I had a mistake in my dates and emailed Kishiwaya to see if I could move the reservation date by one day, and thankfully the were able to move the check-in date back.

Kikone (I hope I spelled her name correctly) and the staff made the entire experience so memorable. For example, they noted that I did not drink and made sure to have a non-alcoholic substitute available for dinner. The food was locally sourced like salmon and root vegetables, and even though the servings were small, the 7 course dinner left me stuffed.

I stayed in a Western style room that was very comfortable. All the rooms have a private balcony and they are come with a towel to use in the onsen, socks, a drawstring bag and small bag to carry into the onsen.

Even though its between a 3-4 hour bus ride from Tokyo, the bus drops you off directly in front of the property that sits right on the Shima River. There's a staircase about a 10 minute walk from the onsen that leads to the river that is perfect for bird watching.

Honestly, this Kishiwaya is a great onsen to get away from the hustle that is Tokyo and is worth the trip. Its a great value for tattooed, solo female travelers like me!
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Date of stay: April 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip: Best time to have the onsen to yourself is in the early morning 7-9am and 9-10pm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kashiwabara Masuo, オーナー at Shima Onsen Kashiwaya Ryokan
Responded Jan 11, 2024
Thank you for staying at Shima Onsen Kashiwaya Ryokan. We would also like to thank you once again for taking the time to write us such a detailed and heartwarming review. We are glad you satisfied our meals, tattoo friendly onsen baths, guest room , staff service and etc. If you have the next chance to visit Japan, feel free for contatc us again. Thank you. Masuo Kashiwabara, owner.
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movementevolution wrote a review Feb 2020
Tokyo, Japan
5.0 of 5 bubbles
Over the years I've visited a few dozen Ryokan / Onsen in Japan. This was my visit Shima Onsen, a famous hot spring area in Gunma Prefecture. Less than 3 hours by train from Tokyo, it's a popular destination, but for some reason I had never made it there till 2020. Wow. Spectacular. I can't believe it took me so many years to find the time to go there.

We ended up staying at Kashiwaya Ryokan. There are several famous Ryokan around Shima Onsen, but I can't imagine finding a better place to stay than Kashiwaya. Recently refurbished, everything from the baths to the rooms was pristine. The staff couldn't have been more friendly and accommodating. From the free coffee available from morning to night to the willingness to cater to special food needs, Kashiwaya did everything possible to make us feel at home. And the dinner was without a doubt the best meal I've ever eaten at a Ryokan. (The only downside was the quantity. There was too much food to eat it all.)

There are three private outdoor baths. It was snowing the night we arrived and for me there are few joys in life that top sitting in a hot bath watching a gentle snowfall.

Kashiwaya is one of the few classy Japanese onsen that are accepting of guests with tattoos, so if you have a tattoo, this is one place you can go without worrying about being rejected or being made to feel awkward.

I love this place and will definitely go again
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KashiwayaStaff, Staff at Shima Onsen Kashiwaya Ryokan
Responded Feb 14, 2020
movementevolution-san Thank you for taking your time to leave us such a wonderful review. Thank you for your compliment but we are still working on it. Sorry about the quantity of the dinner. We will take that into consideration. Looking forward to seeing you again. Ken
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gregory p wrote a review Nov 2022
5.0 of 5 bubbles
Absolutely wonderful stay and a highlight of my recent trip to Japan with my girlfriend. We both loved our experience staying here and have never been more relaxed in our lives.

Staff are very warm and welcoming, English friendly, tattoo friendly, and what is often very difficult to find – vegan/vegetarian friendly! The vegan dinner and breakfast sets were some of the best meals of my life.

We picked the traditional style room with private bath and definitely recommend choosing it if the room is available. The three private onsen are beautiful. The views from the balcony are serene. And it's a short trek to the town where there are lots of shops and cafes/restaurants or other onsen to explore.

Will definitely be coming back on a future journey!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kashiwabara Masuo, オーナー at Shima Onsen Kashiwaya Ryokan
Responded Dec 5, 2022
Thank you for staying with us , And thanks again for leaving a heart warming review to us. We are very happy that you praised our staff's, onsen and vegan melas. If you have another chance to visit Japane, please contact us again. Thank you. Masuo Kashiwabara
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Irena L wrote a review Jul 15
+1
5.0 of 5 bubbles
Staying at this ryokan was an amazing experience! We only stayed for one night but it was so relaxing. Our room was beautiful. We loved being able to use the private onsens because my partner and I both have tattoos so it is difficult to find places that can accommodate us. I would recommend trying their kaiseki dinner if you have never had a traditional Japanese meal before. However, we found the traditional Japanese breakfast a lot tastier. The ryokan will let you leave your luggage before you check-in and also on the day you check out if you want to explore the town without hauling anything. You can rent bikes for free, but be warned the tires may be a little flat.

We also booked the round trip bus to get to the onsen. It was a painless experience.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Trina N
Liberty Lake, Washington77 contributions9 helpful votes
You can catch a train from Takasaki to Nakanojo and then a bus from Nakanojo station directly to the ryokan. It's a scenic drive up into the mountains and only takes about 1/2 an hour.
Answer from MMC_3
1 contribution
I would recommend the earlier you book the better due to how popular travel to Japan will be with the Olympics coming up. I believe I booked in December for a stay in April this year. It was amazing and I am sure you will enjoy your trip.
Answer from Travel-J
53 contributions12 helpful votes
Thank you for contact us. We have some rooms with western style bed. 1) HANA with in-room Onsen room 2) Japanese twin room Thank you!
Answer from Travel-J
53 contributions12 helpful votes
Thank you for contact us. We can cook without meat. But we are sorry we have use Mirin, Sake and Soy for cooking. Thank you. Masuo Kashiwabara
Answer from Travel-J
53 contributions12 helpful votes
Thank you for contact us. We have 7 Onsen bath tubs. All of them are filling genuine Onsen (natural hot spring water). Thank you. Shima Onsen Kashiwaya Ryokan
diskatz2 wrote a tip Apr 2024
Los Angeles, California14 contributions9 helpful votes
5.0 of 5 bubbles
"There is a plan that includes cost of Ryokan plus a RT bus ticket, very convenient."
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michael D wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"You should book here."
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S7779FCalbertob wrote a tip Mar 2024
Salamanca15 contributions
5.0 of 5 bubbles
"Getting by train we did Tokyo to Takasaki (Shinkansen) + train Takasaki to Nakanojo + bus to Shima onsen (stand 1 on Nakanojo train Station)"
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jason p wrote a tip Jan 2024
4 contributions
5.0 of 5 bubbles
"We took the package where the bus and dinner was included. It was very convenient. Other establsihments closes early so the dinner/bfast package is a good choice"
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Trina N wrote a tip Oct 2023
Liberty Lake, Washington77 contributions9 helpful votes
5.0 of 5 bubbles
"If new to Japan, familiarize yourself with how and when the buses and trains work as far as payment type and schedules. "
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Not the right property for you?
There are more places to choose from in the Nakanojo-machi area.
PRICE RANGE
$277 - $325 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoGunma PrefectureAgatsuma-gunNakanojo-machiShima Onsen / Kusatsu Onsen
NUMBER OF ROOMS
15
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHIMA ONSEN KASHIWAYA RYOKAN - Updated 2024

Frequently Asked Questions about Shima Onsen Kashiwaya Ryokan
Which popular attractions are close to Shima Onsen Kashiwaya Ryokan?
Nearby attractions include Okushima Lake (1.7 miles), Shima no Oketsu (0.8 miles), and Hinatami Yakushido (1.7 miles).
What are some of the property amenities at Shima Onsen Kashiwaya Ryokan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Shima Onsen Kashiwaya Ryokan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Shima Onsen Kashiwaya Ryokan?
Guests can enjoy an on-site restaurant and complimentary tea during their stay.
Is parking available at Shima Onsen Kashiwaya Ryokan?
Yes, free parking is available to guests.
What are some restaurants close to Shima Onsen Kashiwaya Ryokan?
Conveniently located restaurants include Shimaonsen Kashiwaya Cafe, Nakajimaya, and Teuchi Soba Komatsuya.
Which languages are spoken by the staff at Shima Onsen Kashiwaya Ryokan?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Shima Onsen Kashiwaya Ryokan?
Many travelers enjoy visiting Tomizawa Family Residence (4.0 miles) and 稲裏神社 (0.3 miles).
Does Shima Onsen Kashiwaya Ryokan have any great views?
Yes, guests often enjoy the mountain view available here.
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