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Shima 3829, Nakanojo-machi, Agatsuma-gun 377-0601 Gunma Prefecture
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Traveler (521)
Dining (131)
Room & Suite (105)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 54 in Nakanojo-machi
Location
4.2
Cleanliness
4.8
Service
4.8
Value
4.5
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Coffee shop
Bicycle rental
Bicycles available
Hot spring bath
Baggage storage
Parking
Wifi
Restaurant
Complimentary tea
Special diet menus
Vending machine
Tennis court offsite
Open-air bath
Concierge
Gift shop
Non-smoking hotel
Shared bathroom
Shops
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Quaint
Languages Spoken
Japanese
397Reviews8Q+A55Room tips
Traveler rating
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  • 1
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Popular mentions
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Most Recent
nancy8448 wrote a review Dec 2021
Sydney, Australia32 contributions44 helpful votes
I had an amazing stay at this ryokan - it is a beautiful place to stay that has everything - friendly staff, three private rotenburos, clean, beautiful rooms and delicious food! From the moment I booked I received quick responses to my questions and detailed instructions on how to get there, as well as suggestions on places to visit in the area. The staff are all very kind and it is a relaxing place to stay. It is the best ryokan I have stayed at in Japan and I am looking forward to visiting again!
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Date of stay: December 2021
Location
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Response from Kashiwaya Staff, お客様サービス / フロント オフィス at Shima Onsen Kashiwaya Ryokan
Responded Jan 14, 2022
nancy8448-san Thank you for taking your time to leave us such a wonderful review. We are glad to hear that you have enjoyed your stay. And are truly humbled to receive the words. It seems that you enjoy travelling in Japan a lot! If you have a chance to get back here, please try visiting in the other season, too!! Looking forward to seeing you again! Ken
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BK wrote a review Oct 2021
1 contribution
Incredibly relaxing stay, with a private onsen right on the balcony, and very high standards of service. The dinner and Japanese breakfast course have been a highlight. The ryokan offers bicycles to explore the area - not much was going on when we visited, however we were impressed with the natural beauty and the quality of restaurants in the area. Try the local beer (Shima Onsen Brewery) - we especially enjoyed the yuzu white ale.
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Date of stay: September 2021
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Response from Kashiwaya Staff, お客様サービス / フロント オフィス at Shima Onsen Kashiwaya Ryokan
Responded Oct 18, 2021
940bak-san Thank you for sharing your review with us. We are glad that you have enjoyed our onsen, meals and the local beer! Shima Onsen is a small Onsen town, so there is nothing really special but the nature. Each season has its own charms. Please visit us in different season, too. Looking forward to seeing you again. Ken
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RAE B wrote a review May 2021
2 contributions
This ryokan is really charming. The atmosphere was very tranquil. The room was really nice and well kept. The food was outstanding. The staff was very kind and took so much care with our stay from taking luggage to the room, tour of the differnt floors along escorting us to our room and setting up the beds when we went to dinner. The surrounding area was also stunning. We enjoyed getting to explore the nature and town around the area.
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Date of stay: May 2021Trip type: Traveled
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Response from Kashiwaya Staff, お客様サービス / フロント オフィス at Shima Onsen Kashiwaya Ryokan
Responded May 14, 2021
64raeb-san Thank you for sharing your review with us. We are glad that you have enjoyed your stay. It seems that you had a great time in the flesh green. The season of autumn leaves and snow is also nice. We are very much looking forward to your next visit. Ken
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eeelllaine wrote a review Jan 2021
2 contributions
My friend and I stayed at Kashiwaya Ryokan during our last visit to Japan. The ryokan is situated in a scenic and quiet area surrounded by mountains and rivers. You could either take a walk or ride a bike to navigate the town and the nature. The staff were all very friendly and helpful, and the meals were excellent. The private onsens were definitely a huge plus. We really enjoyed our stay there and always hope to visit it again.
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Date of stay: February 2020
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Response from Kashiwaya Staff, お客様サービス / フロント オフィス at Shima Onsen Kashiwaya Ryokan
Responded Apr 11, 2021
Elaine T‐san Thank you for sharing your experience here. We are glad that you have enjoyed your stay. We have reopened after renovation this year. Although dinner is not served in room anymore, the dining room is fully renovated. Guest rooms have been renewed and Onsens are the same as before. We are very much looking forward to your next visit. Ken
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Andrew W wrote a review Nov 2020
2 contributions
It is a wonderful ryokan with lovely onsen. It is great for couples and very romantic. Situated in the mountains of Gunma, you can enjoy the fall foliage and relax in the natural hot spring water. I strongly recommend it!
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Review collected in partnership with this hotel
Date of stay: October 2020
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Response from Kashiwaya Staff, お客様サービス / フロント オフィス at Shima Onsen Kashiwaya Ryokan
Responded Dec 9, 2020
awarrick2020‐san Thank you for sharing your review with us. We are glad that you have enjoyed our onsen. The fall foliage here is wonderful, isn't it?? The peak of the fall foliage is too short, though. In an average year, its peak is about a week in the beginning of November. Each season has its own charms. Please visit us in the other seasons too, when you have a chance. Looking forward to seeing you again. Ken
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YappsHK wrote a review Oct 2020
Hong Kong83 contributions46 helpful votes
We had a wonderful time at this lovely ryokan. The food was abundant and delicious. We especially loved the three private baths - what a lovely touch. The staff was friendly and service was excellent. We highly recommend it and will definitely visit again.
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Date of stay: October 2020Trip type: Traveled
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Response from Kashiwaya Staff, お客様サービス / フロント オフィス at Shima Onsen Kashiwaya Ryokan
Responded Dec 9, 2020
YappsHK-san Thank you for sharing your experience here. We are glad that you have enjoyed our meals and private baths. Although It is getting colder here, soaking in the open-air bath while snowing is more lovely and tasteful. Please visit us in winter season, too. Looking forward to seeing you again. Ken
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Moe Kyoko wrote a review Aug 2020
Colombo, Sri Lanka4 contributions11 helpful votes
we stayed three nights in Shima Onsen Kashiwaya Ryokan last November. hotel is situated in very beautiful place. location is eye catching and so natural. Staff is very helpful during our stay. we love the Japanese authentic foods we had at the restaurant. that is delicious and unique. amazing place and amazing staff ! excellent place !
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Date of stay: November 2019
Rooms
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Service
2 Helpful votes
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Response from Kashiwaya Staff, お客様サービス / フロント オフィス at Shima Onsen Kashiwaya Ryokan
Responded Nov 9, 2020
moekyoko11-san Thank you for sharing your review with us. We are glad that you have enjoyed your three nights stay. It was a bit cold here, wasn't it? Each season has its own charms. Please visit us in different season, too. Looking forward to seeing you again. Ken
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Ciara Malone wrote a review Jul 2020
7 contributions
+1
We had an amazing stay at Kashiwaya Ryokan! The three private onsen baths were stunning, and the choice of a western style breakfast was so appreciated. Even though it was a rainy day, the views were something to behold. Staff were very welcoming. We would definitely stay again!
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Date of stay: July 2020Trip type: Traveled
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Response from , オーナー at Shima Onsen Kashiwaya Ryokan
Responded Aug 5, 2020
CIzzay‐san Thank you for your review. We are glad that you have enjoyed your stay here. It is a shame it was rainy. But in Winter season, you might be able to see snowing while soaking in the outdoor bath. It is so beautiful and Please try visiting us in the other seasons, too. Looking forward to seeing you again. Ken
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elaelaine2020 wrote a review Mar 2020
Sydney, Australia1 contribution
Stayed here in February and exceeded my expectations because of the service, the availability of high quality private outdoor onsen, and beef dinner Kaiseki was amazing! Really good value at this place and having the river view room was peaceful.
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Review collected in partnership with this hotel
Date of stay: February 2020
Room Tip: River view
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Response from KashiwayaStaff, Staff at Shima Onsen Kashiwaya Ryokan
Responded Mar 9, 2020
elaelaine2020-san Thank you for the review. We are glad that you have enjoyed our onsen and Joshu beef (Brand beef from Gunma prefecture) dinner. We would like our guest to relax while listening to the murmur of a stream. Looking forward to seeing you again. Ken
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MTLbikeman wrote a review Feb 2020
Dwight, Canada83 contributions36 helpful votes
+1
I was on a quest to experience a relaxing natural setting with rotenburo in the snow, and this place exceeded my expectations. The facilities are nice and traditional - I had 4 pairs of slippers (outdoor, indoor, toilet and balcony), in addition to a nice yukata and haori. The food was excellent and very traditional. There is a steak option, if you don't like all the kaiseki plates. The staff were all so friendly and helpful. Absolutely every request I made, even when out of the ordinary, was accommodated. The baths were spectacular! The public (for guests only) bath was empty every time I used it. And, I never waited more than 15 minutes to get a private rotenburo. The three private rotenburo are all great. The little changing rooms have a heater, the water is hot (even in sub-zero temperatures) and the little garden with stars above makes for a perfect setting. Bathing here, with the snow falling overhead, in my own private rotenburo, ties for my best bathing experience in 27 years of Japanese living and travel. The other best bath, is a public seaside konyoku rotenburo on Yakushima island. Kashiwaya Ryokan even had traditional umbrellas & straw hats to wear, in the bath, while it's snowing or raining. That was such a nice touch. One of the reasons I selected this place, was the nice public bath located just across the street and river. Well, there was so much nice bathing at my ryokan, during 3 days I did not have the time to go to the nice village bath. I did briefly think it might be nice to use the massage chairs they probably have at the village bath, since that was the only amenity missing at the ryokan. The tiny village has a very natural and traditional setting. There was a small convenience store, one restaurant (closed for the holidays) and a few large and small hotels/ryokans. I think the only elementary school has closed due to dwindling population. The walk up to the dam/lake was nice. I was able to observe/photograph a kamoshika and a troupe of monkeys. And, it seems there are bears in summer. I only passed a handful of humans while out walking. Overall, I would definitely return here. And, I would say this was the best value, and overall experience, I have even had at an onsen ryokan.
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Date of stay: January 2020
Value
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Response from KashiwayaStaff, Staff at Shima Onsen Kashiwaya Ryokan
Responded Feb 29, 2020
MTLbikeman-san Thank you for taking a time to leave us such a wonderful review! We are so glad that you have enjoyed your stay and we have met your expectations. Soaking in the open air bath while snowing is excellent, isn't it :) I have been to the seaside onsen in Yakushima once, too. That was great experience. Thank you for your valuable opinion about a massage chair. Your stay could be more relaxing. Looking forward to seeing you again. Ken
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PRICE RANGE
$246 - $309 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoGunma PrefectureAgatsuma-gunNakanojo-machiShima Onsen / Kusatsu Onsen
NUMBER OF ROOMS
15
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Frequently Asked Questions about Shima Onsen Kashiwaya Ryokan
Which popular attractions are close to Shima Onsen Kashiwaya Ryokan?
Nearby attractions include Okushima Lake (1.7 miles), Shima no Oketsu (0.8 miles), and Hinatami Yakushido (1.7 miles).
What are some of the property amenities at Shima Onsen Kashiwaya Ryokan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Shima Onsen Kashiwaya Ryokan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Shima Onsen Kashiwaya Ryokan?
Guests can enjoy an on-site restaurant and complimentary tea during their stay.
Is parking available at Shima Onsen Kashiwaya Ryokan?
Yes, free parking is available to guests.
What are some restaurants close to Shima Onsen Kashiwaya Ryokan?
Conveniently located restaurants include Shimaonsen Kashiwaya Cafe, Nakajimaya, and Teuchi Soba Komatsuya.
Are there any historical sites close to Shima Onsen Kashiwaya Ryokan?
Many travelers enjoy visiting Tomizawa Family Residence (4.0 miles) and 稲裏神社 (0.3 miles).
Does Shima Onsen Kashiwaya Ryokan have any great views?
Yes, guests often enjoy the mountain view available here.