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Quality Hotel Real San Jose

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Quality Hotel Real San Jose
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442 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Ontario
Reviewed April 27, 2014

We stayed at this hotel on the last night of our Caravan Tour. It had a very American feel to it. We were served a very nice buffet dinner as part of our tour and breakfast the next morning. Our room was compact but had everything that we required. The room overlooked the courtyard so was very quiet. It was...

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Thank Woody547
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Woody547; In this opportunity I want to say Thank you for your comments about our service and our foods. We will continue working to improve our services. Best Regards Juan Jose Santos Franco General Manager

LAS CRUCES
Reviewed April 26, 2014

Last night of our Caravan Tour, so location near airport was a good idea. Rooms were on small side and furnishings were modest. However, rooms were clean and quiet and staff members at front desk and in dining room were very pleasant. Both our evening buffet and breakfast buffet were very good. We were told to not venture beyond property,...

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1Thank EnchantedTravelers
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest EnchantedTravelers On behalf of the entire hotel staff would like to thank you for your comment about the attitude of service provided during your stay with us. It was an honor for us to have the opportunity to serve you in our hotel. Hoping see you soon in San Jose. Best regards Juan José Santos Franco General Manager

Colorado Springs, Colorado
Reviewed April 24, 2014

Excellent facility for the money, great morning breakfast buffet included . Friendly staff, clean rooms, great pool area, centrally located, with a short ride to the airport. Taxi and tour vans available, about $30.00 to airport and $50.00 for a tour to the Gold Museum, National Theater and National Museum.

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Thank j7paige
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest j7paige, Thank you very much for taking the time to place your comments. Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting to see you soon in San Jose. Sincerely, Juan Jose Santos Franco General...

The VIllage of Timbercreek Canyon
Reviewed April 21, 2014

We had a great stay at the Quality Hotel. Having an early flight out after our Caravan tour, we greatly appreciated the excellent breakfast so early in the morning. Your facilities for the Caravan Tour presentation were excellent and appreciated. Thank you. The Schoens

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Thank Gerald S
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Gerald S Is a pleasure to greeting you and say thank you for take part of your value time to write your comments about our General Service in our Hotel. So we hope that the next time you visit Costa Rica you choose our hotel to stay with us. Best Regards Juan Jose Santos Franco General Manager

Marietta, Georgia
Reviewed April 19, 2014

This was the last hotel we stayed in at the end of our Caravan Tour. The room was very nice and clean. The hotel staff was extremely nice and helpful. The buffet meals (dinner & breakfast) were very good and we had plenty of tasty choices. It was convenient to the airport so we only had about a 20 minute...

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Thank Melinda T
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest Melinda T On behalf of all the hotel staff would like to thank you for your comment about the attitude of service provided during your stay with us. This allow us to improve our service daily. Hoping see you soon in San Jose. Best regards Juan José Santos Franco General Manager

Boston, Massachusetts
Reviewed April 19, 2014

We stayed as part of a Caravan tour. This Quality Hotel was more like a hotel in the USA as compared to the Costa Rican hotels we stayed in on the balance of the trip. It was perfectly adequate for our last night dinner and show. I particularly liked the mashed potatoes. Buffet was among the best on the tour....

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Thank 2000Intruder
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr. 2000intruder It is a pleasure to have the opportunity to provide our services at our hotel, and thank you for your comments about our buffet, bell service and we are happy that your stay has been pleasant in general. So we will be waiting for you in the future. Best Regards Juan José

Riverside, California
Reviewed April 16, 2014

The rooms were very nice.It very easy to hear TV from other rooms. It did take quite along time for the water to get warm enough to take a shower. The evening that we arrived when we sat down for dinner it would have been nice if there had been more than ONE waiter for over 44 guest it was...

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Thank Ron R
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest Ron R, We would like to thank the time taken to make a comment about our service. These comments are very valuable to us in order to take action to improve it. I would like to inform you that we will take steps to improve those issues . Best Regards Juan Jose Santos Franco General Manager

Denver, Colorado
Reviewed April 16, 2014

This was the final stop on a Caravan Costa Rica tour and was quite adequate for that final night. (Actually, I had to spend one extra night as my Frontier Airlines flight back to Colorado did not run every day.) It was just as "quality" as other Quality Inns I have stayed at in the USA. Buffet meals provided to...

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Thank TravelWriter48
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Travelwriter48 Is a pleasure to greeting you and say thank you for take part of your value time to write your comments about aour General Service in our Hotel. So we hope that the nex time you vist Costa Rica you choose our hotel to satay whit us. Best Regards Juan Jose Franco

glenside, pa
Reviewed April 16, 2014

The rooms were very dated and the chairs and carpet had stains. There was an unmarked tube in the bathroom which I assumed was conditioner and when I opened it, it was empty. Mystery tube. The staff and food were good. There is no where to walk or go unless you take a cab. The beds were so so and...

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Thank Greyhoundpa
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Greyhoundpa, We would like to thank the time taken to make a comment about our service. These comments are very valuable to us in order to take action to improve it. Best Regards Juan Jose Santos Franco General Manager

Boynton Beach, Florida
Reviewed April 10, 2014

Had no complaints re the hotel, staff, and anything else. This was so much of a better experience than the Real Intercontinental where we spent 3 days at the start of the trip. People were nice, room was excellent and everything worked out wonderfully.

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Thank Lester M
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Lester M Thank you very much for taking the time to place your comments. Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting to see you soon in San Jose. Sincerely, Juan Jose Santos Franco...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana district, in San Jose, Costa Rica. Within the hotel's perimeter guests can find two options for casual dining and a locally renowned Spanish restaurant, La Masía. Forum office park is in front of the hotel and Juan Santamaria International Airport is just six miles away. Multiplaza Escazu shopping mall and Plaza Roble Corporate Center are 4 miles away from our lobby. At our restaurant, guests can start the day with a complimentary breakfast prepared by our chef on our omelet station, or enjoy a full breakfast buffet with fresh and healthy options. Our restaurant also offers an exciting selection for lunch and dinner. At the hotel's bar, guests can enjoy handcrafted cocktails in the evenings. Guestroom dining is available with 24-hour room service. The hotel features a well-equipped fitness center, an outdoor pool and free parking for up to 200 vehicles. The hotel's meeting space can accommodate business and social activities up to 70 guests in a reception setting, while our outdoor pool area is the ideal venue for cocktails or special dinners. All guestrooms have been thoughtfully decorated and feature an array of modern amenities such as free high streaming speed Internet, coffee makers, flat screen TV and cable with 12 HD channels, an iron and ironing board. The hotel offers 16 mini suites equipped with a mini fridge, microwave, stereo, king size bed and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 

Additional Information about Quality Hotel Real San Jose

Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range: $86 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel Real San Jose 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Province Of San Jose - Santa Ana
Hotel Style:
#5 Business Hotel in Santa Ana
#6 Family Hotel in Santa Ana
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Questions & Answers

Here's what travelers have asked, with answers from Quality Hotel Real San Jose staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“None, our room was clean, comfortable and spacious enough for the final night of organizing and packing. This is an excellent hotel for those who appreciate quality and reasonable rates above fancy luxury.”
249melbam, 1 week ago | Read review
“Upper floors away from elevator”
watsonk, Feb 17, 2017 | Read review
“standard room”
345johnnyr, Jan 20, 2017 | Read review
“Large comfortable beds,wifi ,ac,coffee ”
Y1306OPsharonp, Oct 15, 2016 | Read review
“hight floors are better”
Carlosautoser, Jun 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question