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Aloft San Jose Hotel

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Aloft San Jose Hotel
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543 Reviews from our TripAdvisor Community

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Showing 343: English reviews
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North Carolina
Reviewed 2 days ago NEW

The room is fine. Large, clean, well set up with outlets for charging phones, cameras, laptops. The service in the restaurant is glacially slow. You have to get the attention of the staff to get your order taken, your drinks will get warm (or you'll finish them) long before your food is ready. Once you've finished, you'll regain your appetite...

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Helpful?
Thank David P
Toronto, Canada
Reviewed 1 week ago

My family, including 2 small children, had a long travel day and negotiated our rental car through a maze to arrive at the hotel - and we were greeted in our room with such a welcome surprise. A bright green, child-size tent was set up to accommodate one of our kids and inside were 4 plastic dinosaurs. They couldn't be...

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Helpful?
Thank rwr_3
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Guest Thank you for your review at TripAdvisor. We appreciate your preference and your recommendation. We take a great pride in serving you needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service....

Holbeach, United Kingdom
Reviewed 1 week ago

I have stayed in the Aloft in San Jose a number of times as it is close to my business destinations and it is great value for money. I have to say the first time that I walked into the reception area my expectations plummeted as it has the appearance of a budget hotel. However once you get past that...

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Thank Jim J
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Jim Thank you for sharing your experience at the Aloft San Jose through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate...

Miami, Florida
Reviewed 1 week ago

Centrally located, across from a McDonalds. Breakfast was included as a buffet type with plenty of fresh items including good variety and plentiful. The room was comfortable and very spacious, the bathroom was as big as the room. They even set up the camp Aloft for our kids with an extra tented inflatable bed inside the room with toys. Our...

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Helpful?
Thank Osgales
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Lesnay Thank you for taking the time to complete guest satisfaction survey at TripAdvisor in regards to your recent stay at the Aloft San Jose. With a mission to provide superior customer service, we take a great pride in serving your needs and are delighted to hear that we have et your expectations. As a valued customer, your feedback...

Winnipeg, Canada
Reviewed 2 weeks ago

We used the Aloft hotel for the night before our flight home. The rooms are large, with incredibly comfortable beds, linens and pillows. When I noted to the front desk I had to return my rental car, they said, "no problem, we will call them to come and pick it up for you". WHAT? When does a hotel go out...

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Helpful?
Thank 1Where_To_Next
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Guest Greeting from Aloft San Jose. Many thanks for your review at TripAdvisor. With a mission to provide superior customer service, we take a great pride in serving you needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and motivate...

Moncton, Canada
Reviewed 3 weeks ago via mobile

While stopping overnight in San Jose before heading back home we stayed at the Aloft hotel. Very clean and spacious rooms. Loved the decor and breakfast buffet was delicious (and included in price of room). We will definitely stay here again.

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Thank nicoleban
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Nicole Thank you for sharing your experience at the Aloft San Jose through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate...

San Diego, California
Reviewed 4 weeks ago via mobile

This place has good food and a live DJ! It's really cool at night and the service was fast. I thought the room was excellent minus the Fluorescent lights. Otherwise, great room too. Good wifi, hot water and water pressure is great. I'm not quite sure what else to add... This place is great.

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Thank Jack J
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Jack Thank you for sharing your experience at the Aloft San Jose through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate...

Reviewed 4 weeks ago

We were staying in this hotel for 1 night, and our experience was not so good, here's why. The location is good and if your room looks at the mountains, the view is truly amazing. The room was clean, modern design and comfortable queens beds. However the washroom heavy sliding door slides very hard, the door knob is small, so...

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Helpful?
Thank Alexander241
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Alexander Thank you for taking the time to complete the guest satisfaction survey at TripAdvisor in regards to your recent stay in our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for every inconvenience you went...

Oklahoma
Reviewed 4 weeks ago

I had never heard of this hotel and to find out they are all over the US. Who knew! My friend had already stayed there for 4 days before I arrived. There was plenty of room for both of us. Very modern. Nice bar area and breakfast area the next morning. The breakfast buffet was very nice, with plenty of...

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Helpful?
Thank Sherry H
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Sherry Thank you for taking the time to complete guest satisfaction survey at TripAdvisor in regards to your recent stay at the Aloft San Jose. With a mission to provide superior customer service, we take a great pride in serving your needs and are delighted to hear that we have et your expectations. As a valued customer, your feedback...

Reviewed March 20, 2017 via mobile

They have free laundry on the 7th floor and a great breakfast. The staff goes out of their way to be kind and helpful. Very convenient to the airport which was only $7 by Uber. The neighborhood is safe to walk around with fun restaurants and stores. Will stay there again.

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Helpful?
Thank Karen S
Victor M, Director General at Aloft San Jose Hotel, responded to this review

Dear Karen Thank you for sharing your experience at the Aloft hotel through TripAdvisor. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take a great pride in not only meeting, but exceeding your expectations. Aloft is a very unique brand, modern and urban...

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
Official Description (provided by the hotel)
New and innovative, inspired by a Loft, strategically located in the fastest developing business area west of San Jose, a few minutes from the Juan Santamaría International Airport, next to the Forum Business Park 2 and very close to the attractive shopping and entertainment area of Santa Ana and Escazú. ... more   less 

Additional Information about Aloft San Jose Hotel

Address: Forum 2 Business Park | Lindora, Santa Ana 10901, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range: $83 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft San Jose Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Aloft San Jose Hotel Costa Rica/Province Of San Jose - Santa Ana
Hotel Style:
#1 Family Hotel in Santa Ana
#2 Business Hotel in Santa Ana
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Questions & Answers

Here's what travelers have asked, with answers from Aloft San Jose Hotel staff and other travelers.
16 questions
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Questions? Get answers from Aloft San Jose Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All of the rooms I have stayed in were good. Having siad that I have not paid much attention to the view out of my window.”
X7537SXjamesj, 1 week ago | Read review
“Top floor rooms have noise coming from the roof A/C unit.”
Alexander241, 4 weeks ago | Read review
“Get a room with a view for night time”
CoetzeeClan, Mar 6, 2017 | Read review
“they are all about the same.”
amglobal, Feb 15, 2017 | Read review
“"corner rooms are large and enjoy better views"”
  • spacious and fully furnished rooms for working and resting
  • comfy and well appointed rooms
idrovoviva, Dec 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question