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Shirahama Coganoi Resort&Spa

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Shirahama Coganoi Resort&Spa
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275 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Kyoto, Japan
Reviewed 1 week ago via mobile

I was extremely satisfied with our stay at this hotel. The food at the buffet was very good, with a great variety. The Onsen which was recently remodeled was extremely good, both outside and inside. I have never used such a deep outside bath before. Room was perhaps a little dated but very clean with no problems. We were on...

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Helpful?
Thank rosscokyoto
コガノイベイホテル予約担当者, Operation Department at Shirahama Coganoi Resort&Spa, responded to this review

Thank you very much for your stay in our Shirahama Coganoi Resort & Spa. I am pleased to hear that you could be very satisfied with your stay at the hotel. An outdoor bath in this hotel is very deep and the depth is 120cm. The innovative design bath tub is gaining a good reputation from many customers. Please come...

Hidakagawa-cho, Japan
Reviewed January 15, 2017

Nice location with a great view over the Pacific ocean. You can eperience a typical Japanese western resort hotel, wear a Yukata ( a kind of simple kimono) and try a variety of high quality dishes ay dinner and breakfast. If you are not a fan of Japanese food, this hotel may not be for you. The newly renovated Spa...

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Helpful?
Thank beanosuke
コガノイベイホテル予約担当者, Operating Department at Shirahama Coganoi Resort&Spa, responded to this review

Thank you very much for stay in our Shirahama Coganoi Resort & Spa. All of our rooms are ocean view so you can see Tanabe Bay from any room. If you have the next chance to visit Shirahama, please come to Shirahama Coganoi Resort & Spa again. We are looking forward to seeing you again. Operating Department Misa Miyai

Singapore, Singapore
Reviewed December 27, 2016 via mobile

Visited in Dec 2016. The places of interest are not crowded with tourist this time of year. Beautiful resort and room has beautiful views of the sea. The illumination also made our Christmas Eve more special. We had Japanese dinner and I thought that was average. The hotel may be more accessible with car but if you are planning to...

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Helpful?
Thank yuppies
コガノイベイホテル予約担当者, Operating Department at Shirahama Coganoi Resort&Spa, responded to this review

Thank you very much for staying at the Shirahama Coganoi Resort & Spa this time. Have you enjoyed your trip in Japan? Also, I am honored that I was able to assist you in making memories of the trip. If you have a chance to visit Wakayama, please drop in to our hotel by all means. We are looking forward...

Singapore, Singapore
Reviewed November 26, 2016 via mobile

Spent 1 night while driving along the coast. All hotel room has great views of the harbor and sea. Rooms are dated and most of the rooms are smoking room and therefore had smell if you are non smoker. We had a huge room 613 and chose the Japanese dinner instead of the Buffet. In the Japanese restaurant, ambience was...

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Helpful?
Thank Michael C
コガノイベイホテル予約担当者, Operation Department at Shirahama Coganoi Resort&Spa, responded to this review

Thank you for your coming to our hotel. Most of the rooms in our hotel are smoking rooms so we'll deodorize the rooms if you request for it. Please feel free to ask us. We're glad if you could enjoy the ambience of the Japanese food. The illuminations light up the whole year, but it's perfectly suitable for this season....

Reviewed October 19, 2016

Great hotel newly renewed with a lot of style. Big rooms with oven views and a outstanding dinner and breakfast. To make it even better great price with free transportation from cost station in Osaka Japan. I am looking forward to my next visit. The hot spring are very nice and big.

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Thank Ted R
コガノイベイホテル予約担当者, Operation Department at Shirahama Coganoi Resort&Spa, responded to this review

Thank you very much for praising our Shirahama Koganoi Resort & Spa. Both in the restaurant and the big bath which are remodeled are very popular amongst the customers. We are looking forward to seeing you next time. Operation Department Misa Miyai

Reviewed June 28, 2016

The resort was fantastic is everything.. rooms were large and spacious. the Onsen was very good. Buffet dinner were fantastic .. the view from my room balcony was breath taking... love it..It has a very beautiful garden and very good scenic view.

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1Thank Clarence S
ホテル古賀の井予約担当者, Operation Department at Shirahama Coganoi Resort&Spa, responded to this review

This time, thank you for your coming to Shirahama Coganoi Resort & Spa.We're so glad that you had a wonderful day on this trip. We're looking forward to see you again some day. Operation Department Misa Miyai

Kyoto, Japan
Reviewed June 17, 2016

とてもきれいです。部屋からの眺めは最高です。そのうえ部屋はとても広いです。 プールも楽しめるし、イルミネーションで飾られた庭の散歩も楽しいです。 バイキングは種類も多いですが、とにかく込み合って落ち着きません。 二人用の小さなテーブルではせっかくの食事がまずくなります。 客数に対してレストランが狭いのかもしれません。比較的すいている日に宿泊しましたが、レストランの喧騒だけはなんとか解決していただきたい。 A big room ,tremendous sea view, and a nice outdoor bath. The hotel is not near to Osaka or Kyoto, but if you have time, you should try this hotel. You won't be disappointed.

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Helpful?
Thank tokko2014
ホテル古賀の井予約担当者, オペレーション部 at Shirahama Coganoi Resort&Spa, responded to this review
Google Translation

tokko2014様 この度は白浜古賀の井リゾート&スパにご宿泊頂きまして、誠にありがとうございます。 当館は全室オーシ...

Hong Kong, China
Reviewed May 20, 2016

Excellent resort hotel with onsen and indoor as well as outdoor swimming pool.So it is good for stay at summer or winter.Free parking space.Checkin smooth and efficient,though front desk staff has poor command of english.Room big and a moderate size balcony offering view of the sea and the beautiful illumination of the garden at night.Teppanyaki restaurant offers good and tasty...

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Helpful?
Thank drfok
ホテル古賀の井予約担当者, フロント オフィス マネージャー at Shirahama Coganoi Resort&Spa, responded to this review

Thank you very much for coming to our hotel. We'll also be thankful for the word you're praising and the explanation about facilities in the hotel. We're sorry for low English proficiency of our staffs. Now, we are brushing up our English skills. We're looking forward to see you again sincerely. front desk Wakaba Takenaka

Reviewed March 29, 2016 via mobile

This is good hotel. You stay with your family or with your wife. I recommend this hotel unless you didn't care about if it is real hot spring or not. The original hot spring is mixed with lots of water so you can not feel real ONSEN. 部屋は広くて、オーシャンビューで、とても気持ちがいいです。 食事も、和会席を頂きましたが、美味しかったです。 食べる場所が、ちょっと興ざめでした。 スタッフの対応もよかったです。 何度も白浜に来て幾つかのホテルに泊まりましたが、肝心の温泉が薄まり過ぎています。 とくとくと流れる熱い源泉に、水を入れても熱すぎて入れない所も困りましたが、温泉ではなくプール臭を嗅ぎながら入るのもどうでしょうか? 露天風呂は、正しくプール。 ここだけでも、価値があると思います。

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Helpful?
Thank yojiu2016
ホテル古賀の井予約担当者, フロント オフィス マネージャー at Shirahama Coganoi Resort&Spa, responded to this review
Google Translation

この度は、白浜古賀の井リゾート&スパにお越し頂き誠に有難うございました。沢山のお褒めのお言葉、誠に恐縮でございます。 リ...

Singapore, Singapore
Reviewed March 6, 2016 via mobile

I stayed on the 9th level of this hotel. I must say that the view was fantastic ! You can see the whole town in picturesque and vivid form. There was also a garden with great landscaping & brightly illuminated at night. I would suggest that you take a walk with either your partner or your family after having your...

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Helpful?
Thank Jeremy89_13
ホテル古賀の井予約担当者, オペレーション部 at Shirahama Coganoi Resort&Spa, responded to this review

Thank you for staying with us on this occasion. We are happy you were pleased with the stay in our hotel. We're training for staff's English improvement in our hotel. Please visit our hotel again if you have another chance to come to Japan. We should be happy if you were able to make pleasant memories in Japan. Operation Department...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities

Additional Information about Shirahama Coganoi Resort&Spa

Address: 3212-1, Nishimuro-gun, Shirahama-cho 649-2211, Wakayama Prefecture
Location: Japan > Kinki > Wakayama Prefecture > Nishimuro-gun > Shirahama-cho > Shirahama Onsen
Price Range: $131 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shirahama Coganoi Resort&Spa 4*
Number of rooms: 172
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Shirahama-cho
#5 Best Value Hotel in Shirahama-cho
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Questions & Answers

Here's what travelers have asked, with answers from Shirahama Coganoi Resort&Spa staff and other travelers.
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Questions? Get answers from Shirahama Coganoi Resort&Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for 9th or 10th floor room”
 of 5 bubbles beanosuke, Jan 15, 2017 | Read review
“Any room with oven view”
 of 5 bubbles 994tedr, Oct 19, 2016 | Read review
“Corner room are larger and have 2 balconies with very good scenery of the bay.”
 of 5 bubbles 926clarences, Jun 28, 2016 | Read review
“only hotel with western beds in the area”
 of 5 bubbles X5934DQcarolinem, Apr 27, 2015 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question