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Urabandai Lake Resort

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Urabandai Lake Resort
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50 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Taichung, Taiwan
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 28, 2016

We were so excited to stay this hotel since the pictures on the website of this hotel looked pretty good. The reservation service was helpful. The receptionist was very friendly as well. Unfortunately, we encountered a very bad situation since the train was stopped due to the strong wind. This did not disturb our trip. Nevertheless, the service of shuttle bus did!

We tried to phone them for waiting for us before arriving the station. There was a female receptionist said she did not speak English and then just left the phone with no answering. The other foreigner receptionist was very helpful. However, when we arrived at station, we did not see the bus. After phoning them, the receptionist told us they send us another shuttle bus on 15:00. And actually, the bus arrived there at about 15:18. After getting on the bus, the driver told us to wait until next train arrived. When checking in, the receptionist told us that the original driver said that he could not wait for us since...
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Helpful?
Thank D H
裏磐梯レイクリゾート管理者, 広報担当マネージャー at Urabandai Lake Resort, responded to this review

Thank you for staying with us. We are so sorry about unhelpful bus service and noise. We do not completely judge by selfish. Also we reconsider between arrival time and pickup time. We will make efforts to prevent a recurrence of problems. Thank you for letting us know about this. More 

Tokyo, Japan
Level Contributor
80 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed March 15, 2016

After a half-day skiing at Nekoma ski resort, my family got on a free shuttle ride headed to the hotel. The hotel is only 15 min. away from the ski resort, providing easy access and the shuttle bus runs several times during the day, so no inconvenience in transportation.

We arrived at the hotel and decided to on the left side of the hotel, only to realize it was an upper class hotel facility and the front desk was also different. It would have been better if a hotel staff was available at the bus drop-off area helping people check in and advise which side of the hotel to go.

Check-in process was fairly smooth and we received two large keys upon check-in. Given the huge size and space of the hotel, the hotel staff don't provide escort server to the room, which is perfectly fine with my family.

Our room had 3 beds (already prepared for 3 people) and the space was nicely designed with some private area between the corner bedroom and the main bedroom. The...
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Helpful?
Thank teddybear1216
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
About the property
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Spa
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located within the Bandai-Asahi National Park at Lake Hibara, the largest in the Tohoku highlands, this resort delights visitors with scenic hiking trails, iron-rich hot springs, and hearty breakfast and dinner buffets. ... more   less 

Additional Information about Urabandai Lake Resort

Address: 1171-1 Hibara Yudairayama, Yama-gun, Kitashiobara-mura 969-2701, Fukushima Prefecture (Formerly Hoshino Resorts Urabandai Hotel)
Location: Japan > Tohoku > Fukushima Prefecture > Yama-gun > Kitashiobara-mura > Goshikinuma Onsen
Price Range: $160 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Urabandai Lake Resort 3.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Nekoma Hotel Kitashiobara Mura
Urabandai Lake Resort Japan/Fukushima Prefecture - Kitashiobara-Mura
Hotel Style:
#3 Family Hotel in Kitashiobara-mura
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