We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Toya Sunpalace

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Toya Sunpalace
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

295 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 60: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in Toya Sunpalace for the fantastic view of Lake Toyako. The hotel onsen was fabulous with full view of the lake. It was really enjoyable and relaxing. At night there was fireworks which can be viewed from the hotel garden. The room was OK, Japanese tatami style, therefore more space. Why stay in the room? Should go out... More 

Helpful?
Thank John Y
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

I and my family members stayed there for 2 night and the hotel itself situated next to the lake. The view is spectacular even from out bedroom. We stayed in a Japanese traditional room and it condition is telling us that it is time to get renewed. Can see a lot of tear and wear and also quite surprised with... More 

Helpful?
Thank Redmarlboroman
Jakarta, Indonesia
Level Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoy the hotel. Indoor swimming pool, great view of the lake from the restaurant, good food, very nice view of the lake from the outdoor onsen. Firework at night during summer. No recollection of the room though, only remember the nice facilities.

Helpful?
1 Thank Tulang_B
Kuala Lumpur, Malaysia
Level Contributor
134 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 1st onsen hotel experience. The twin western style rooms decor were a bit dated but otherwise clean. Some smoke odor was present as there is no non-smoking rooms. However, once the windows were opened and room aired the smoke smell is gone. You have to push the window at an angle to get it opened otherwise you... More 

Helpful?
1 Thank eeky888
Klang, Malaysia
2 reviews
3 of 5 stars Reviewed 1 week ago

The room that I book were small (I can only comment on my room as I do not know how big is other rooms). My room is located at 3rd floor on which I find it funny as there is no lift to that floor. I have to take the lift to 2nd floor and carry my heavy luggage to... More 

Helpful?
Thank Chin eng O
Malaysia
Level Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Tatami beds. Firm support. Nice. Nice view of the lake from the bedroom. At night nice view of fireworks. Excellent choice of breakfast. Place crowded with primary school children ( 3-4 busloads ?) . No problem there. Chatty but NOT noisy. Very well disciplined school children. Congrats teachers, you doing a great job. Early dinner for them. 5.30 - 6.30... More 

Helpful?
Thank Damansara
Manila, Philippines
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This htel should renovate immediately , what a horrible place . The western rooms are filthy and smelly. The only good thing about the room is the view and thats where it stops. The windows cannot be openened so it really feels like your in a prison with a view. No fresh air can come i to the room. Its... More 

Helpful?
Thank CJDekeling

Travelers are raving about these Sobetsu-cho hotels

4 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
4 of 5 stars
Show Prices
Singapore, Singapore
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in a Japanese styled room, with 3 futons and 2 single beds. It was comfortable for our family of 5. However, the toilet and shower is very small, be prepared to get some knocks on the elbows. Fireworks started at 8.45pm during summer and every room has a view of the display. And the view of Lake Toya... More 

Helpful?
Thank LowYC
Jurong, Singapore
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

Stayed here for a night. The room is spacious and has a view of the lake. There is a 20 min display of fire works everyday from Apr to Oct everyday at 8.45pm. The fireworks is very nice and not to be missed. The onsen is fantastic with a view of the lake and mountain. Don't miss it! Next fantastic... More 

Helpful?
Thank Lemongrass_Jt
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 14, 2016 via mobile

Dinner,Breakfast and onsen is the best. There are lots of choices of food for breakfast which the taste is good. Kaiseki dinner style also the good choice if you book earlier. There are outdoor onsen with the lake-view very recommended. !!!

Helpful?
Thank Pawat T
Questions? Get answers from hotel staff and past guests. Ask a question

323 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (321)
Viewed
View from Room (29)
Viewed
Room/Suite (33)
Viewed
Hotel & Grounds (48)
Viewed
Dining (37)
Viewed
Bathroom (6)
Viewed
Pool/Beach Area (15)
Viewed
Family/Play Areas (1)
Viewed
Other (152)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sobetsu-cho
Toyako Onsen
The Windsor Hotel Toya
The Windsor Hotel Toya
#2 of 15 in Toyako-cho
4.0 of 5 stars 412 reviews
Noboribetsu Onsen
Hotel Mahoroba
Hotel Mahoroba
#5 of 21 in Noboribetsu
4.0 of 5 stars 424 reviews
Toyako Onsen
The Lake View Toya Nonokaze Resort
Show Prices
Show Prices
Show Prices
Toyako Onsen
Kohantei
Kohantei
#5 of 15 in Toyako-cho
3.5 of 5 stars 257 reviews
Toyako Onsen
Toyako Manseikaku Hotel Lakeside Terrace
Toyako Onsen
Toya Kanko Hotel
Toya Kanko Hotel
#7 of 15 in Toyako-cho
3.5 of 5 stars 142 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Toya Sunpalace

Address: 7-1 Toyako-onsen, Usu-gun, Sobetsu-cho 049-5731, Hokkaido
Location: Japan > Hokkaido > Usu-gun > Sobetsu-cho
Price Range: $173 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Toya Sunpalace 4*
Number of rooms: 453
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, TripOnline SA, Agoda, JAPANiCAN, Hotels.com, Rakuten, Odigeo, HotelTravel.com, Travelocity and getaroom.com so you can book your Toya Sunpalace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Toya Sunpalace Hokkaido/Sobetsu-Cho, Japan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay