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Hoshino Resorts RISONARE Tomamu

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163 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Singapore, null, Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We wished we had known how good this was and would have booked more nights here instead of another lacklustre hotel we had at Furano for almost the same price. The check-in process was done comfortably at the sofa area with a staff assigned to you for all your questions and she brought us to our suite personally. The suite... More 

Helpful?
Thank Wan_Wan_C
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We checked in at the Risonare for our honeymoon, and this was an amazing stay. There was a huge in room jacuzzi, sauna room and large bedroom with three beds (even though we booked only for two of us). Great privacy compared to the Tower, but it's a long walk to restaurants and other entertainment at the Tower. The Tower... More 

Helpful?
Thank AdrianTanWeiTao
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear AdrianTanWeiTao, Thank you very much for staying with us at Hoshino Resorts Risonare Tomamu for your Honeymoon! I will share your great review with the rest of the team and we thrive on providing better services. In the meantime we regret that you could not see the sea of clouds, we are pleased to hear that you enjoyed your... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 25, 2016

The whole resort is great for skiing and restaurant options. Only problem is the breakfast is the same every single day! Even though the spread is big , you should have different options daily so guests dont see the SAME thing EVERYDAY!! Also different cuisine options and freshly prepared options like made to order pancakes, crepes, Indian-style roti etc and... More 

Helpful?
1 Thank chaenz2016
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear chaenz2016, Thank you for staying at Hoshino Resorts RISONARE Tomamu and taking the time to give us a review. I’m happy to hear that you enjoyed ski in our resort. On the other hand, I’m very sorry that our breakfast offers were not to your satisfaction. Actually, we have several restaurants for breakfast and guests could choose a different... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 18, 2016 via mobile

We picked the Risonare over the Tower as we wanted to spoil ourselves at least once. I'm glad we did. As soon as we arrived at the Risonare on the shuttle bus we were greeted at the entrance by staff who then ushered us in for the check-in. We were assigned a room on the 26th floor of the south... More 

Helpful?
1 Thank BenRy W
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear BenRy W, Thank you very much for staying with us at Hoshino Resorts Risonare Tomamu and taking your valuable time to place comments for us. I will share your review with the rest of the team and we thrive on providing better services. The high quality powder snow in Tomamu is loved by lots of skiers and we offer... More 

London
Level Contributor
68 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed April 18, 2016

Had our first trip to Tomamu during Easter this year and were very impressed. We arrived after a very long flight and transfer from continental Europe but have to confess that the entire family is itching to return! Why? 1. Large, well laid out rooms that make good use of the spectacular views 2. Each room has its own massive... More 

Helpful?
1 Thank Strae
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Strae, Thank you for coming from UK which is very far from Hokkaido and taking the time to share such a great review! We are very pleased to know that you enjoyed everything in our resort such as ski, food, indoor pool and family activities. We strive to provide a great resort experience for all guests no matter what... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 9, 2016

真的十分完美的旅程。 是次兩人入住 Risonare, 有點浪費, 因為房間真的十分之大。 房間內有獨立大型 Jacuzzi, 有 steam room, 還有很大的 living room! 早午都有 lounge 供客人休息, 有酒有 coffee, 有果汁, 有書, 你滑雪累了可以去那休息。 早餐是邊看雪境邊休息, 晚上可以坐 shuttle bus 去 hot spring! 真的很好! 又可以走路去冰之教堂, 又可以去冰村。 三日兩夜真的不夠。

Helpful?
1 Thank babeliketravel
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear babeliketravel, Thank you for taking the time to give us such a review. We are thrilled that you really enjoy your stay and skiing. During the summer season, we offer more than 50 unique activities that you can enjoy in the vast nature of Tomamu.. Should your travel bring you back to Hokkaido, we would love the opportunity to... More 

Leeds
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 5, 2016

The Risonare resort is simply amazing. The snow conditions were excellent, the staff were extremely helpful and even though we only spoke a bit of Japanese, we were able to make reservations and bookings. The Risonare is quieter as compared to the Tower, but if the budget allows for it, definitely go for this property. The room we stayed in... More 

Helpful?
4 Thank garath81
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear garath81, Thank you for taking time to review our hotel and kinds comment. We are pleased to hear that you enjoyed your stay and powder snow at Tomamu. We strive to provide a great hotel experience for all guests no matter what season our guests visit and stay with us. Certainly look forward to welcoming you back soon. Thank... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 23, 2015 via mobile

We had a fabulous time during our visit in February The food is good and the hotel room is spacious. Must spare some time to visit it wave pool and the snow mobile ride. Don't miss the western restaurant in the place where the snow mobile ride is.

Helpful?
1 Thank Kdc2019
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Kdc2019, Thank you for taking the time to review Hoshino Resorts RISONARE Tomamu and we would thank your compliments about the room and food. The restaurant you mentioned must be Green Kitchen Tomamu Camp. I will definitely share your comments with the restaurant staff! We hope to welcome you again in other seasons too! Sincerely, Guest Relations Manager More 

Hanoi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 25, 2015

Everything is perfect and to my expectation except that the indoor waved beach as well as outdoor bath, which is designed as a typical Japanese onsen, is not Natural hot spring water, but just heated water. Thr resort provides shuttle bus within their facilities and to JR station, then getting around is very expensive and limited public transportation until you... More 

Helpful?
Thank Nguyen H
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Nguyen H, Thank you for taking time to review our property. Your feedback about transportations is much appreciated as it helps us to focus on what is important to our guests. Our hotel is situated by Mount Tomamu and its natural setting allows us to offer different kinds of activities season by season. We hope to deliver a better... More 

Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 3, 2015

Everything was perfect. I have never experienced such luxurious holiday in Japan. The room was spacious, 2 bedrooms and a private jacuzzi. All the restaurants were so nice, cozy but with style. The ski slopes were right in front of the hotel. I brought 8 and 4 years old. When they do not need to ski but felt like playing... More 

Helpful?
1 Thank 純子 合
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Risonare Tomamu is one of the two hotels located with the resort area.All 200 rooms within this hotel are suite rooms with over 100 square meters.Every room is equipped with a whirlpool bath and sauna.Free WiFi access available. ... more   less 

Additional Information about Hoshino Resorts RISONARE Tomamu

Address: Nakatomamu, Yufutsu-gun, Shimukappu-mura 079-2204, Hokkaido
Location: Japan > Hokkaido > Yufutsu-gun > Shimukappu-mura
Price Range: $347 - $805 (Based on Average Rates for a Standard Room)
Number of rooms: 200
Reservation Options:
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Also Known As:
Galleria Hotel Suite
Hoshino Resorts RISONARE Tomamu Japan/Shimukappu-Mura, Hokkaido
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