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Hoshino Resorts RISONARE Tomamu

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Hoshino Resorts RISONARE Tomamu
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194 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Singapore, Singapore
Reviewed 2 weeks ago

Let me declare first that we were given a free upgrade from its sister Hoshino Hotel Tower to this Hotel Risonare, as the Tower were overbooked (by tour groups as we subsequently found out). It would have cost us approximately USD180 more per night if not because of the free upgrade to stay in Risonare. So the question is, should...

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Helpful?
1Thank BusYawbus
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear BusYawbus, Thank you very much for staying with us at Hoshino Resorts Risonare Tomamu , and thank you very much for taking your valuable time to place comments for us. We are delighted to hear that we were able to provide “Perfect!” I shared your comments with the rest of the team including the feedback about inconvenience of crowded...

Shanghai, China
Reviewed 2 weeks ago

This is the second year that we return to Tomamu Risonare for pre-christmas skiing, and it seems to be more crowded than the previous year! The service are as efficient as ever, and some of the rooms have been under rennovations, in that the originally oversize bedroom (easily sleeps four) have now been partitioned into one en suite (with toilet...

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Helpful?
1Thank TTC86
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear TTC86, Thank you very much for coming back to Hoshino Resorts Risonare Tomamu ! I will share your review with the rest of the team and we thrive on providing better services. In the meantime we regret that we could not meet your expectation in regard to ski lessons, we are pleased to hear that you enjoyed your recent...

Singapore, Singapore
Reviewed 3 weeks ago

Very big room with huge jet bath! We stayed there for 2 nights and totally enjoy our stay. Staffs are friendly and helpful. The view from the hotel and restaurant is fantastic. If we are visiting Hokkaido again, we will stay there again.

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Helpful?
Thank PCG76
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear PCG76, Thank you very much for choosing Hoshino Resorts RISONARE Tomamu and taking your time to share such a great review! We are absolutely happy to hear that you had a wonderful stay here. Hoshino Resorts group has 35 hotels around Japan besides RISONARE Tomamu in Hokkaido. Should you travel in Japan again, we hope you visit one of...

Sydney, Australia
Reviewed September 19, 2016

Stayed for 2 nights for a family trip for our trip through central Hokkaido 2 weeks ago. Positives: - Family room we got was very large (100 sqm) with massive jacuzzi and in room sauna which is a very nice touch. The bathroom is the center piece of the room. - Food was decent at HAL dining for both breakfast...

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Helpful?
Thank Daniel H
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Daniel H Thank you very much for staying with us at Hoshino Resorts RISONARE Tomamu, and thank you very much for taking your valuable time to place comments for us. We do sincerely apologize for the concerns you experienced during your stay. We have shared your comments with our team regarding the room cleanness, and restaurant Nininupuri. We do...

Reviewed September 4, 2016 via mobile

Spent a couple of nights here for a wedding. I can't comment on the price as I didn't pay for the room but it was very spacious. The room contained a huge jacuzzi, a steam room as well as shower. There was a living room as well as large bedroom. The resort itself was very efficiently run with frequent shuttle...

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Helpful?
Thank Jeremybr
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Jeremybr Congratulations on your wedding. And thank you very much for staying with us at RISONARE Tomamu, and thank you very much for taking your valuable time to place comments for us. We are always here to make your stay memorable! I will definitely share your review with the rest of the team and we look forward to welcoming...

Reviewed August 7, 2016

This is a big property and probably, like all places in Hokkaido, more suited to winter, so consider that when reading this review, which is based on our recent summer visit. The rooms are huge, we stayed in a two bedroom, and whilst the interiors were ok, the whole resort is definitely in need of an upgrade. Our bedroom stunk...

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1Thank kli9
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear kli9, Thank you for staying at Hoshino Resorts RISONARE Tomamu and taking your time to review our hotel. We are pleased to hear that you enjoyed seeing some animals in the resort. As our hotel is surrounded by a lot of beautiful nature, guests would be able to find animals like deer and foxes. On the other hand, we...

Tokyo, Japan
Reviewed August 5, 2016

It was the fault of the Internet -- those gorgeous pictures of Unkai; Hoshino's sterling reputation and all the great reviews. Here are some tips for those visiting in the summer (although some tips apply even in winter): 1. Pack light because the train station is not barrier-free -- its steep stairs going up and down, no elevator, no help...

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Helpful?
Thank Jen L
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Jen L, Thank you for taking time to review our hotel and detailed comment. I am pleased to hear that you are satisfied with our staff service. However, we regret that we could not meet your expectation in several points. Your feedback is much appreciated. We thrive on providing better services and if you have another chance to visit...

Singapore, null, Singapore
Reviewed July 25, 2016

We wished we had known how good this was and would have booked more nights here instead of another lacklustre hotel we had at Furano for almost the same price. The check-in process was done comfortably at the sofa area with a staff assigned to you for all your questions and she brought us to our suite personally. The suite...

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Thank Wan_Wan_C
Reviewed July 3, 2016 via mobile

We checked in at the Risonare for our honeymoon, and this was an amazing stay. There was a huge in room jacuzzi, sauna room and large bedroom with three beds (even though we booked only for two of us). Great privacy compared to the Tower, but it's a long walk to restaurants and other entertainment at the Tower. The Tower...

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Helpful?
Thank AdrianTanWeiTao
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear AdrianTanWeiTao, Thank you very much for staying with us at Hoshino Resorts Risonare Tomamu for your Honeymoon! I will share your great review with the rest of the team and we thrive on providing better services. In the meantime we regret that you could not see the sea of clouds, we are pleased to hear that you enjoyed your...

Melbourne, Australia
Reviewed May 25, 2016

The whole resort is great for skiing and restaurant options. Only problem is the breakfast is the same every single day! Even though the spread is big , you should have different options daily so guests dont see the SAME thing EVERYDAY!! Also different cuisine options and freshly prepared options like made to order pancakes, crepes, Indian-style roti etc and...

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Helpful?
1Thank chaenz2016
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear chaenz2016, Thank you for staying at Hoshino Resorts RISONARE Tomamu and taking the time to give us a review. I’m happy to hear that you enjoyed ski in our resort. On the other hand, I’m very sorry that our breakfast offers were not to your satisfaction. Actually, we have several restaurants for breakfast and guests could choose a different...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Spa
Things to do
  • Restaurant
  • Pool
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Risonare Tomamu is one of the two hotels located with the resort area.All 200 rooms within this hotel are suite rooms with over 100 square meters.Every room is equipped with a whirlpool bath and sauna.Free WiFi access available. ... more   less 

Additional Information about Hoshino Resorts RISONARE Tomamu

Address: Nakatomamu, Yufutsu-gun, Shimukappu-mura 079-2204, Hokkaido
Location: Japan > Hokkaido > Yufutsu-gun > Shimukappu-mura
Price Range: $303 - $617 (Based on Average Rates for a Standard Room)
Number of rooms: 200
Reservation Options:
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Also Known As:
Galleria Hotel Suite
Hoshino Resorts RISONARE Tomamu Japan/Shimukappu-Mura, Hokkaido
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Questions & Answers

Here's what travelers have asked, with answers from Hoshino Resorts RISONARE Tomamu staff and other travelers.
2 questions
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Questions? Get answers from Hoshino Resorts RISONARE Tomamu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I suspect it helped that we originally booked a Tower room that would accommodate 5 people.”
 of 5 bubbles BusYawbus, 2 weeks ago | Read review
“Book well in advance!!”
 of 5 bubbles TTC86, 2 weeks ago | Read review
“They use the same pictures in the website for supposedly different rooms so it's hard to say what the other rooms look like.”
 of 5 bubbles jennylimmy, Aug 5, 2016 | Read review
“Choose Risonare over the Tower, if your budget will stretch.”
 of 5 bubbles Strae, Apr 18, 2016 | Read review
“Ask for high floors.”
 of 5 bubbles garath81, Jan 5, 2016 | Read review
5 of 5
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