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Hoshino Resorts RISONARE Tomamu

Traveler (405)
Room & Suite (74)
Dining (30)
Certificate of Excellence

About

#3 of 8 hotels in Shimukappu-mura
Location
Cleanliness
Service
Value
Certificate of Excellence
Risonare Tomamu is one of the two hotels located with the resort area.All 200 rooms within this hotel are suite rooms with over 100 square meters.Every room is equipped with a whirlpool bath and sauna.Free WiFi access available.
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Property amenities
Restaurant
Pool
Free parking
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Shuttle Bus Service
Ski-In / Ski-Out
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Mountain View
Hotel links
Visit hotel website
Special Offer:Best Rate Guarantee
Hotel deals
Hotel packages
345Reviews
8Q+A
18Room tips
Traveler rating
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  • 37
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  • 17
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Popular mentions
What an amazing place to stay. The whole ski resort is gorgeous, and Risonare suites are fantastic. Ski in/ski out to a great range of easy to hard ski runs. You can drop in for a warm drink from the free book café straight off the ski slopes. Then head back out again. The
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu
Responded Mar 26, 2019
Dear Lets Go Mum R, What a great review we have received from you! Thank you for taking the time to write such kinds words about Hoshino Resorts RISONARE Tomamu and for sharing your lovely photo! It is wonderful news to hear how you enjoyed your ski trip in our care, whether on the slopes or inside the resort area. Receiving feedback like yours is the greatest motivation to us as we continue striving to provide top-quality experiences to our guests in an authentic, yet comfortable environment. Should your travels bring you back to Hokkaido, we would certainly welcome the opportunity to serve you again here in Tomamu! Sincerely, Guest Relations Manager
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We stayed at Risonare resort for our ski trip 7 nights. The room was fantastic, with spectacular views from every window. The room had a jacuzzi, sauna and large lounge with separate bathroom and bedrooms, another thing the toilet was a separate room. The restaurants at the
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu
Responded Feb 19, 2019
Dear marieAm59, Thank you for taking the time to share your review of Hoshino Resorts RISONARE Tomamu. It is great to hear that you enjoyed your stay with us and were able to relax in our resort. We are glad you were satisfied by our room (we think the jacuzzi is best way to relax from the long ski day) and will be sure to pass your feedback about our restaurant’s food temperature as well as staff’s lack of service. Our services strive to provide an authentic yet comfortable atmosphere for all guests. We are happy to welcome you back for a longer stay and hope to see you again soon. Best regards, Guest Relations Manager
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+1
The most spacious hotel room I've ever stayed in Japan. A big bathtub surrounded by windows with very beautiful snow views. I would definitely recommend The Resonare to anyone rather than The Tower. There is always a concierge standing by the door to help guests and a smell of
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu
Responded Feb 11, 2019
Dear CHENCHIAHUNG, Thank you for taking the time to review Hoshino Resorts RISONARE Tomamu. It is great news to hear that you enjoyed your stay. Your kind comments regarding the helpful service from our staff will be shared with the rest of the team. Our services strive to provide an experience that is both authentic and comfortable, and as you mentioned we do offer a variety of different activities that change with the seasons. Should your travels bring you back to Japan, we would love the opportunity to welcome you back. Sincerely, Guest Relations Manager
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Excellent service from all staff in the resort.Clean and top notch facilities. Ski hires are downstairs and you can ski to the lifts. All too easy and convenient. Will definitely return for another ski trip. Highly recommended.
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu
Responded Jan 27, 2019
Dear JohnnyC2318, Thank you for taking the time to review Hoshino Resorts RISONARE Tomamu. We are very delighted to hear that you enjoyed our services. Our services continually strive to allow for an atmosphere that is authentic yet comfortable for all who stay with us. We have a variety of accommodations all over Japan and we hope to see you at another one of them again in the near future! Thank you again. Sincerely, Guest Relations Manager
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Also we stayed in Rinsonare, and have big space for us. Also, we do have great time staying in Tomamu, the outdoor activities, the ski academy all excellent. However, the food still need to be improved, it would be better have more food choice and good quality or tasty choice.
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu
Responded Jan 3, 2019
Dear TraceyYCJ, Thank you for sharing your detailed review of Hoshino Resorts RISONARE Tomamu! We are very happy to hear that you had an exciting stay with us in Tomamu, from skiing and other activities to the various amenities around the resort. We also appreciate your thoughtful comments regarding dining options and shop availability. We continue striving to provide an authentic, yet comfortable experience for each and every guest, and feedback like yours helps us as we further improve our product. We have a variety of other unique accommodations as well, and do hope you choose to stay with us at one of them again in another season! Sincerely, Guest Relations Manager
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PRICE RANGE
$366 - $897 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galleria hotel suite
LOCATION
JapanHokkaidoShimukappu-mura
NUMBER OF ROOMS
200
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