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Hotel Nikko Alivila Yomitan Resort Okinawa

Traveler (2131)
360
Panoramas (9)
Room & Suite (531)

About

#1 of 9 hotels in Yomitan-son
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Hotel Nikko Alivila / Yomitan Resort Okinawa has a unique Spanish colonial style displayed by its exterior red tiled roof and white walls complimented by the blue ocean of Okinawa. The name "Alivila" is combination of the Spanish words "alivio" (relaxation) and "villa" (country house) that perfectly defines business and leisure traveler's vacation experience here. Each of the 396 bright Caribbean style luxury hotel room accommodations have a dramatic ocean view and the various fine restaurants and bars offer a memorable resort experience.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room amenities
Air conditioning
Refrigerator in room
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
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2,602Reviews
31Q+A
25Room tips
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Popular mentions
This hotel was amazing, our room was large and spacious and the bathroom was amazing. The hotel was clean and the staff was friendly. We would stay here again without question. The beach was beautiful and the hotels relaxing pool was a family favorite !
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After a two night stay at the Nikki Alivia, I was not impressed. The lack of English speaking staff makes it difficult to communicate, even on the simplest things. The food is ok, our best meal was the Teppanyaki restaurant, a bit expensive after eating our way around Japan, but still ok. We also tried the HanaHana buffet dinner. Not worth a penny. I would suggest the bar next to the lobby, they offer different sandwiches and one type of pizza. The breakfast was ok, but they can’t call it ‘western’ when it’s still strongly influenced by Japanese cuisine. On our last day we arrived at one of the three breakfast restaurants at 08.43, we’re we told that we had to wait for 15-20 minutes before we could be seated, as we were leaving for the airport in 45 minutes, this resulted in a bad mood. We ended up ditching breakfast and used the coupon to pay for yesterday’s dinner instead . This could easily have been avoided if the staff had been informative when we checked in. We had difficulties understanding the receptionist, who didn’t speak English that well enough for her to explain different situations and activities at the hotel. The beach is nice, the pool is nice, and the rooms are clean and modern. But, if they want to attract more western visitors I suggest they start teaching their staff some English.
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2019年3月に、両親二人を連れて、5日間ほど沖縄を旅行した際、2日間こちらに宿泊させて頂きました。 両親は飛行機とホテルが一緒になったパッケージを利用して予約し、私はホテルのみ、別々に予約したのですが、同じフロアでの空室がなかったとのことで、トップフロアにグレードアップして下さいました。チェックインの際にアシストしてくださったベトナム人の研修生の方も非常に丁寧に、テキパキとお手伝いして下さいました。また日本のサービスをきちんと理解し、実行して下さっているところにも非常に好感が持てました。 アメニティも痒いところに手が届く内容で(ヘアバンドやヘアゴム、バスソルトなどは女性に非常嬉しいです)、両親は洗い場のあるバスルーム、ウォシュレットがついたトイレが嬉しかったそうです。 連泊でも飽きないよう、朝食についても和洋複数のレストランでいただけますし、またキッズメニューについてもよく考えられていると思います。ルームサービスもメニューが豊富で、ボリュームもたっぷり、とても美味しく頂きました。 とにかく何をお願いしても、笑顔でご対応頂き、両親も非常に満足しておりました。年配の方を連れて沖縄旅行をされるには、安心して利用できるホテルだと思います。 I stayed at this hotel for 2 nights in March 2019, with my parents. From the check-in to the check-out, every single staff I've encountered was absolutely attentive, helpful and kind. Nothing was too much hustle for them and they went above and beyond to make sure my parents (both in their early 70s) had a pleasant stay at their hotel. At the check-in, my parents and I booked separately and the hotel couldn't find us two rooms on the same floor. They kindly upgraded both our rooms to top floor rooms in order to put us on the same floor! You can have breakfast at three restaurants and the kids menu at each restaurants are well thought our too. We also had room service. The portion was very generous, and the taste, of course was top notch. Highly recommend this hotel for anyone but based on my experience, especially for those who are traveling with older parents/grant parents!
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我們這次入住最高層房間,因為有下雨陽台卻沒有遮雨設備蠻可惜的,早餐CP值很低,能吃的沒幾樣。 最後一天離開到機場後,發現外套跟airpods放在飯店房間,因為不會說日文,一開始先搜尋了飯店信箱卻找不到,私訊了粉絲專頁,發現官方將訊息鎖起來,所以粉絲專頁無法收訊息,最後透過日本友人撥打電話,飯店說有找到,但需要支付現金郵資,另外只寄日本境內,不寄送國外,告知人已經在機場無法回去,也沒辦法送現金過去,飯店堅決表示他也沒辦法,一直重複表示不接受刷卡或是匯款,只能送現金過來才幫忙寄送,寄送也只能寄送日本境內,當下真的覺得超無言! 另外真的是唯一一家住過的飯店要收停車費的,真的蠻無言的,這間不是民宿喔,是海岸景觀飯店! We stayed in the highest floor room this time, because it was a rainy balcony but there was no rain shelter. It was a pity that the breakfast CP was very low and there were not many foods to eat. After leaving the airport on the last day, I found that the jacket and airpods were placed in the hotel room. Because I couldn’t speak Japanese, I first searched for the hotel mailbox but couldn’t find it. I personally found the fan page and found that the official locked the message, so the fans The special page could not receive the message. Finally, the phone was sent through a Japanese friend. The hotel said that it was found, but it needed to pay cash postage. In addition, it was only sent to Japan, and it was not sent abroad. The person was told that it could not go back at the airport, and there was no way to send cash. The hotel insisted that he could not do anything. He repeatedly said that he would not accept credit card or remittance. He could only send cash to help send it, and the delivery can only be sent to Japan. It really feels super silent! In addition, it is really the only hotel that has ever stayed at the hotel to collect parking fees. It’s really speechless. This is not a B&B. It’s a coastal view hotel!
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We came here with some friends from Shanghai for playing golf on Okinawa during Chinese Spring Festival holidays. The hotel is beautiful with outstanding service, really good resort hotel facilities. We found it by recommendation of a friend. Only problem was for us it is quite far to the golf courses we played from there. (Okinawa even in Winter time has quite nice temperatures, ideal for golfing.)
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PRICE RANGE
$229 - $877 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resort nikko alivilanikko alivila hotel
LOCATION
JapanOkinawa PrefectureYomitan-son
NUMBER OF ROOMS
396
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