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Sheraton Okinawa Sunmarina Resort

Traveler (1213)
Room & Suite (391)
Video (3)
Certificate of Excellence

About

#6 of 27 hotels in Onna-son
Location
Cleanliness
Service
Value
Certificate of Excellence
246 guest rooms offering a private balcony are all equipped with Sheraton signature beds, rain forest showers, flat screen TV sets and hi-speed internet to ensure the comfort and convenience as your home away from home during your resort stay. As for dining options, Dining Room SENSES is open all day, serving a wide array of international cuisine in buffet and a la carte style. The Grill offers the island’s best selection of meats and seafood, cooked to perfection by the Chef in the live kitchen. The Sunset Bar & Terrace takes its name from its magnificent scenery; offering a variety of cocktails and signature beverages as the sun sets in the East China Sea. “Nuchigusui” – Fun Wellness and Spa is our all-weather facility consisting of an indoor pool, gym, Japanese bath & sauna, spa treatment rooms and private baths for guests of all ages to enjoy. MegaZIP and GoFall activities are also available all-year-round as well as the outdoor Garden Pool with waterslides that open seasonally.
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Property amenities
Pool
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Bay View
HOTEL CLASS
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794Reviews
1,742Photos
55Q+A
43Room tips
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Popular mentions
We spent 3 days 2 nights at this Resort - not enough time to enjoy all the activities offered by the Resort. Mega Zip is a must do activity depending on the weather conditions. Bedroom is big. Breakfast is good.
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Response from sheratonokinawa_sm1, General Manager at Sheraton Okinawa Sunmarina Resort
Responded 4 days ago
Dear "nomis0813", Thank you very much for having chosen Sheraton Okinawa Sunmarina Resort, and thank you also for taking a moment to write a review and let us know about your resort experience. We are pleased to know that you liked the activities, guest room and breakfast, and that you had a wonderful stay with us. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort to fully explore the resort. With my best regards, Jean-Raphael Felus General Manager
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We spent 2 nights 3 days in Okinawa at the end of a 12 day trip to Japan, so we were a bit exhausted by the end of it so this was a welcome haven. We travelled with our 9 yo daughter. I had booked a partial ocean view with balcony and submitted my upgrade certificates which
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Response from sheratonokinawa_sm1, General Manager at Sheraton Okinawa Sunmarina Resort
Responded 1 week ago
Dear "meghan_soens", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you also for taking a moment to write a review of your recent stay. We are pleased that you liked the guest room, amenities, facilities and dining experience at Senses, and that you had such a wonderful stay with us. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort when traveling to Okinawa again. With my best regards, Jean-Raphael Felus General Manager
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+1
I recently stayed at this resort with my children and a couple of friends and my stay had some positive and negative experiences. First of all, the front desk staff was shockingly unwelcoming and I felt quite uncomfortable during checkin and checkout. They never spoke directly
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Response from sheratonokinawa_sm1, General Manager at Sheraton Okinawa Sunmarina Resort
Responded 3 weeks ago
Dear "Catherine4290", Thank you very much for having stayed at Sheraton Okinawa Sunmarina Resort, and thank you also for taking a moment to share your experiences. First and foremost, I would like to extend my heartfelt apologies for the lack of sincere care and service attitude at multiple occasions during your stay. We will share your feedback with relevant guest-facing departments to once again reinforce the service mind so as to prevent it from happening again. However, we are delighted that our in-room dining associates met your expectations, and Masako, Director of Rooms, spent time with you to listen and take appropriate actions. Thank you again, and we look forward to welcoming you back soon to Sheraton Okinawa Sunmarina Resort to serve you better next time. With my best regards, Jean-Raphael Felus General Manager
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Lovely property that I visited the 2nd time, last time was still under the name " Sunmarina" I recalled. This time stay was eve more impressed under "Sheraton". As a Bonvoy PE, I was upgraded to South Tower, a newly renovated room which is spacious and modernly designed
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Response from sheratonokinawa_sm1, General Manager at Sheraton Okinawa Sunmarina Resort
Responded 3 weeks ago
Dear "Mark_Wang7", Thank you very much for returning to Sheraton Okinawa Sunmarina Resort, and thank you as well for taking your time to write a review. We are delighted that we could meet your expectations in the guest room, breakfast offerings and spa facilities/marine activities, and that you had such a memorable stay with us. We truly hope to have the pleasure to welcome you back to Sheraton Okinawa Sunmarina Resort when planning a return trip to Okinawa in the future. With my best regards, Jean-Raphael Felus General Manager
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👍🏻 - Good for family with kids - Nice pool area - Love the Japanese bath - aquarium at the lobby , my baby just love it so much - Helpful staffs - south Tower pretty new 👎🏻 - difficult to communicate not much staffs can speak English - less Choice for dinning in the
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Response from sheratonokinawa_sm1, General Manager at Sheraton Okinawa Sunmarina Resort
Responded 3 weeks ago
Dear "Emilia616", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you as well for your time spent in providing the feedback. We are pleased that you liked the hotel facilities, guest room in South Tower and staff service, and that you and your family enjoyed the stay with us. We also appreciate your feedback on the lack of language proficiency, for which I would like to apologize if any inconvenience was caused to you. We have shared your feedback with relevant department to review the training plan and improve where possible. Thank you again, and we look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager
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PRICE RANGE
$180 - $827 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel sun marina
FORMERLY KNOWN AS
Sunmarina Hotel
LOCATION
JapanOkinawa PrefectureOnna-son
NUMBER OF ROOMS
246
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