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    Hotel Sierra resort Hakuba

    Mizubasho Onsen, Hakuba-mura, Kitaazumi-gun 399-9301, Nagano Prefecture
    011 81 261-72-3250
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    12/24/2017 12/25/2017
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    $538
    $260
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    Traveler (414)
    Room & Suite (239)
    Dining (57)
    Overview
    • Excellent76%
    • Very good17%
    • Average4%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “green curry” (19 reviews)
    “miso soup” (17 reviews)
    “free snacks” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Shuttle or Taxi Services
    Family Rooms
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
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    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (433)
    There are newer reviews for Hotel Sierra resort Hakuba
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    41 - 45 of 158 reviews

    Reviewed February 17, 2016

    Our family of 4 had a great holiday at this hotel in January 2016. The most striking aspects were the quality and size of our 2BR apartment, The lovely public Onsen facilities and the genuine care and attention paid by the staff and the resort...More

    Thank Westonmctavish
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded February 20, 2016

    Dear guest, Thank you for your time. We are happy that you enjoyed the traditional onsen in our resort. Also, I would like to apologize if you found our restaurant booking system and menu a bit confusing. We will try our best to improve the...More

    Reviewed February 13, 2016 via mobile

    Staff most helpful and friendly. Onzen after an exhausting day skiing was most relaxing . Comfortable and large rooms. Free food and drinks for guests from 3 to 10 pm. Enjoy our stay very much. Nice breakfast. Shuttles to different ski resorts is most convenient

    1  Thank Christina P
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded February 20, 2016

    Dear guest, Thank you for your positive review! We are glad to know about your wonderful holiday in Sierra resort. Thank you and See you again! Best regards, Michelle Ramos Sierra resort Hakuba

    Reviewed February 10, 2016

    Sierra Resort's warm was tangible from the moment you step into the lobby. Friendly staff were always helpful. There was a problem with some rude bankers who were having a Bank-paid getaway, but this was the only issue. The room was a nice size. The...More

    Thank J L
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded February 20, 2016

    Dear guest, Thank you for your review! We are happy to know that you had enjoyed your stay with us. If you don't mind me asking, what was the issue with the rude bankers? Is everything okey now? Just let us know and we will...More

    Reviewed February 8, 2016

    Being fairly well travelled I can usually pick faults in most places I stay. However this place was amazing for the 5 days we were there. Small things that constantly surprised and delighted. From the warm reception, to the complimentary hot snacks after skiing, to...More

    Thank Birdstrike007
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded February 19, 2016

    Dear guest, Thank you very much for your positive review! We are glad to know that you had a great time and enjoyed the surprises in our resort. We are hoping to see you again next season! Best regards, Michelle Ramos Sierra resort Hakuba

    Reviewed February 3, 2016 via mobile

    We had a team of 20 here for business meeting and skiing and it was such a brilliant place to stay. Rooms are large but the furniture isn't that impressive however common area is amazing, especially view room. There is free Japanese snack at the...More

    Thank Ali E
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded February 7, 2016

    Dear guest, Thank you very much for your positive review! We are glad to know that your team had a great time in our resort. We are looking forward to your next stay with us. Best regards, Michelle Ramos Sierra resort Hakuba

    Hakuba Resort Hotel La Neige Higashikan
    129 reviews
    #3 of 103 hotels in Hakuba-mura
    2.2 mi
     
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    Hakuba Onsen Ryokan Shiroumaso
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    #2 of 103 hotels in Hakuba-mura
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    Resort Hotel La Foret Hakuba
    21 reviews
    #70 of 103 hotels in Hakuba-mura
    0.6 mi
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Meeting Rooms
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $186 - $620 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Hakuba-mura
    • #1 Ski-In / Ski-Out Hotel in Hakuba-mura
    • #1 Spa Hotel in Hakuba-mura
    • #1 Onsen Hotel in Hakuba-mura
    • #1 Luxury Hotel in Hakuba-mura
    • #10 Romantic Hotel in Hakuba-mura
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 74
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Rakuten, Hotwire, Expedia, Hotels.com, Orbitz, KNT-CT Holdings Co.,Ltd.(YOKOSO Japan), Travelocity, Booking.com, Ctrip TA, Cancelon and TripOnline SA so you can book your Hotel Sierra resort Hakuba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Chubu >
    • Nagano Prefecture >
    • Kitaazumi-gun >
    • Hakuba-mura >
    • Hakuba happou Onsen
    • Also Known As
    • Sierra Resort Hakuba Hotel Hakuba-Mura
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    Traveler (414)
    Room & Suite (239)
    Dining (57)
    Pool & Beach (9)
    Hotel & Grounds (442)
    Bathroom (11)
    Family and Play Areas (7)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 103 hotels in Hakuba-mura
    Hakuba Mominoki Hotel
    206 reviews
    2.37 miles away
     
    Resort Hotel La Foret Hakuba
    21 reviews
    .59 miles away
     
    Hakuba Resort Hotel La Neige Higashikan
    129 reviews
    2.23 miles away
     
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    Nearby Attractions
    Hakuba Happoone Ski Resort
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    Ask a question
    Questions & Answers
    JENKINSWILSON
    July 27, 2017|
    AnswerShow all 4 answers
    Response from SierraWork | Property representative |
    Thank you so much for contact us, and answering the question! We have a public onsen, and 4 private onsens. these are not allow to wear swim clothes. If you would like to go to private onsen, please let us know when you... More
    1
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    Google Translation
    Hayleey95
    November 1, 2016|
    Answer
    Response from SierraWork | Property representative |
    Hello, We have snowboard rental shop in our hotel. You are able to do that when you check in. Booking Snow monkey tour is also available then, But it is very busy, so we would recommend you to book the tour in advance.
    1
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    Google Translation
    Jemma H
    July 31, 2016|
    AnswerShow all 4 answers
    Response from jdf21st | Reviewed this property |
    Small ski rental shop at hotel has enough kit, if a bit standard, all good quality and reasonable - if in doubt ask their Staff (this is a good general rule at Sierra Resort!) There are other outlets e.g. near Happo-one, of... More
    1
    Vote
    Room Tips
    "We lived in room 307 and it was a very short walk to the onsen baths. I am guessing getting any room..."
    Read review
    "Choose rooms that are radiantly heated with in the floor hot water and could be augmented with hot force air."
    Read review
    "Junior suite is great if you're a 2 adult, 2 child family"
    Read review
    "Great for skiing holidays!"
    Read review
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