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Hotel Sierra resort Hakuba

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Traveler (454)
Room & Suite (256)
Dining (66)
Overview
Hotel website
E-mail hotel
Mizubasho Onsen, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Hotel Sierra resort Hakuba
Special Offer: Package Deal
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Reviews (478)
Filter reviews
179 results
Traveler rating
142
30
5
2
0
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Time of year
LanguageEnglish
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142
30
5
2
0
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All reviews green curry miso soup free snacks junior suite mulled wine public onsen icy poles coffee milk tokyo station ski slopes the bus main living area the free shuttle service japanese restaurant hotel lobby snow falling adults kids
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1 - 5 of 179 reviews
Reviewed August 6, 2018

The Resort itself is quite a way from anything else so make sure you grab a shuttle schedule if you're looking to get out and about! The staff here are incredibly professional and helpful, and will assist you with planning your ski excursions as well...More

1  Thank KatelynGrace
Response from SierraWork, 広報担当マネージャー at Hotel Sierra resort HakubaResponded August 23, 2018

Thank you very much for your positive review. We are happy to hear that you enjoyed your stay in our resort! Hope we will welcome you back near future.

Hotel's Favorite
Reviewed March 17, 2018 via mobile

My wife who is from the Philippines wanted a white snowy honeymoon and Japan delivered in style. From the moment we entered the reception and were given an upgrade to the moment we left was magical. The staff were beyond helpful and i never had...More

Thank ellaford2001
Response from SierraWork, フロント at Hotel Sierra resort HakubaResponded April 1, 2018

We are happy to hear you had a great honeymoon. It was an honor having you, especially for the occasion. The green season will not disappoint you!

Reviewed April 22, 2018

Highly recommended. Wonderful resort with lovely views of the mountains. Great selection of food for breakfast and loved the free curry and dessert soups! Room was spacious with views from our window. We booked the onsen a few nights and enjoyed the warmth in the...More

1  Thank cathylu94
Response from SierraWork, 広報担当マネージャー at Hotel Sierra resort HakubaResponded May 9, 2018

Thank you very much for choosing our hotel!! We are very happy to hear that. We are looking forward to seeing you again! Thank you!

Reviewed April 6, 2018 via mobile

We have just spent 4 days at the hotel Sierra resort. The service was amazing starting with our pickup from the station by a lovely driver, to then being driven each day to wherever we needed to go including going skiing in Goryu a ski...More

1  Thank Sue K
Response from SierraWork, 広報担当マネージャー at Hotel Sierra resort HakubaResponded May 9, 2018

Thank you very much for choosing our hotel!! We are happy that you had a great time in Hakuba! We are looking forward to seeing you again! Thank you.

Reviewed April 6, 2018 via mobile

When traveling to Japan during winter - ski is a must! We picked Hakuba valley since it is good and accessible.. We decided to take a good hotel and have a lovely ski vacation. We weren’t disappointed with the results. This hotel is great, large...More

Thank Hottiekottie
Response from SierraWork, 広報担当マネージャー at Hotel Sierra resort HakubaResponded May 9, 2018

Thank you very much for your advice. We should brush up our service. We hope you had a good time!! Thank you very much!

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About
Description
we have the largest class of rooms & original hot spring in hakuba.and we serve for you perfect pickup & drop off.Best for family: kids for free. Jr.suite have 2bed rooms.Best for lovers: Grand Twin & Double room More are 36m2.Double room's bed is kind size(183cm). All rooms have a jet bus and Free wifi. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Pool
Spa
Breakfast included
Air Conditioning
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Family
,
Ski-In / Ski-Out
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Family
,
Ski-In / Ski-Out
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
74
Price range
$191 - $576 (Based on Average Rates for a Standard Room)
Also Known As
Sierra Resort Hakuba Hotel Hakuba-Mura
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Family
,
Ski-In / Ski-Out
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
74
Price range
$191 - $576 (Based on Average Rates for a Standard Room)
Also Known As
Sierra Resort Hakuba Hotel Hakuba-Mura
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Photos
Traveler (454)
Room & Suite (256)
Dining (66)
Pool & Beach (9)
Amenities (218)
Family and Play Areas (10)
Business Center & Event Rooms (2)
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Questions & Answers
Ask a question
sixchips
July 23, 2018|
AnswerShow all 2 answers
Response from SierraWork | Property representative |
Thank you very much for your interest in our resort! Unfortunately, its not walkable distance to the central of village, so you need to take our shuttle bus to get dinner. It takes about 10-15 minutes by bus. If you have any... More
0
Votes
Google Translation
JENKINSWILSON
July 27, 2017|
AnswerShow all 4 answers
Response from SierraWork | Property representative |
Thank you so much for contact us, and answering the question! We have a public onsen, and 4 private onsens. these are not allow to wear swim clothes. If you would like to go to private onsen, please let us know when you... More
1
Vote
Google Translation
Hayleey95
November 1, 2016|
Answer
Response from SierraWork | Property representative |
Hello, We have snowboard rental shop in our hotel. You are able to do that when you check in. Booking Snow monkey tour is also available then, But it is very busy, so we would recommend you to book the tour in advance.
1
Vote
Google Translation
Room Tips
"Woods view or (I had the main area and saw the children playing in the snow and was beautiful) avoid being..."
christineyvonneh
Jan 23, 2018
Read review
"Rooms are basic and wood for log fire will cost you an extra 1000 Yen per day for them to light and look..."
V8374RLrobertf
Jan 21, 2018
Read review
"We lived in room 307 and it was a very short walk to the onsen baths. I am guessing getting any room..."
paulchu1
Mar 27, 2017
Read review
"Choose rooms that are radiantly heated with in the floor hot water and could be augmented with hot force air."
chungsenl
Mar 16, 2017
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