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Hakuba Tokyu Hotel

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196 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 7, 2016

Our first trip to Japan, we arrived from Perth quite late and very tired. The Hotel staff had everything prepared for our arrival, sat us down and went through the hotel amenities, ski hire, lift passes, etc. It was so easy and hassle free and this continued throughout our stay, this is a hotel you can trust. We did not... More 

Helpful?
1 Thank Jimalisongrant
anchorage, ak
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 31, 2016 via mobile

My family and I stayed for four nights at this hotel. Well appointed. Had on site complementary washer/dryer which was a huge help. We stayed at six hotels throughout our holiday in Japan and their buffet ranked in the top three. Free shuttle to all the resorts (excluding Cortina). Good customer service ( the bellhop helped me out of the... More 

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Thank katjeAnchorage_Ak
Brisbane, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 12, 2016

We happened to be shifted to this hotel by our travel agent after a previous booking went awry. This hotel was a welcome relief for a large group. We each had individual beds (singles but that was ideal), en suits, a little lounge area, a small balcony, ski lockers assigned to each room, a fabulous breakfast every morning (seriously try... More 

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Thank 440poppy
Melbourne, Australia
Level Contributor
217 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed January 12, 2016 via mobile

The hotel is practical in that it is clean, service is good to excellent, it is very close to the snow, and it provides all facilities. Also the onsen is very good and is a highlight. However, it is tired, it has zero character, zero charm and zero personality, and these ingredients make a difference especially in a winter holiday.... More 

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Thank Niv T
Greater Sydney, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 6, 2016 via mobile

It's billed as the best hotel in Hakuba which may be true but if so only shows how far Japan is behind the rest of the first world when it comes to ski resorts. It's a perfectly nice hotel but more 4-4.5 than 5 star. The concierge staff are friendly but don't have a good natural understanding of the region... More 

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2 Thank Otakou
Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

Fantastic location. Easy to get to various places in town. The food in the hotel restaurants were all delicious. The breakfast spread was superb. The staff were most helpful and attentive. Impeccable service! They accommodated each and every request and even went beyond the call of duty to help us. Special thanks to Shimoyama-san who made our stay extra comfortable... More 

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1 Thank KCristi
Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 29, 2015

For 10 days of skiing this hotel gives you that extra comfort you need after 8 hours of ripping up the slopes. Whilst pillows and mattresses are too hard, it is the norm in Japan. Well maintained hotel with excellent service. The breakfast buffet was excellent and made you want to stay longer for breakfast than we had time for.... More 

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Thank TobbeinOz
Sydney, Australia
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 11, 2015

We stayed here in March 2015 The hotel is quality, clean, obviously well managed. The room was nice and definitely the largest room I have had in Japan, the bathroom was also nice and big and clean, our bed was made of two small beds pushed together, definitely not a honeymoon suite. Breakfast was good but doesn't start until 0700,... More 

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2 Thank Andrew A
Gold Coast, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 30, 2015

`We stayed here for a week in late December 2014 over Christmas for a snowboarding trip. We were VERY impressed by the service, quality of the rooms (if a little small) and food. The location is close to everything and the buses take you anywhere outside of walking distance, including transfers to any resort in Hakuba each day. Lots of... More 

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2 Thank David T
San Diego
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 25, 2015

The rooms are basic, but pretty nice for Japan standards. Really, the only thing that woulda made this better is if it had been directly connected to the ski slope. Loved the complimentary breakfast and the Onsen was so nice after skiing all day.

Helpful?
Thank Buildalot
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hakuba Tokyu Hotel

Address: 4688 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $205 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hakuba Tokyu Hotel 3.5*
Number of rooms: 102
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Also Known As:
Hakuba Tokyu Mura
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Hakuba-mura
#7 Romantic Hotel in Hakuba-mura
#16 Family Hotel in Hakuba-mura
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