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Hakuba Tokyu Hotel

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Hakuba Tokyu Hotel
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208 Reviews from our TripAdvisor Community

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Showing 85: English reviews
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Melbourne, Victoria, Australia
Reviewed 2 weeks ago via mobile

A wonderful experience. We had a couples session. The therapists were excellent, they worked on the sore spots and left us feeling a lot better than when we started. We took advantage of the offer to use the onsen before our massage which got us lovely and relaxed. Would highly recommend if you are in the area.

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Thank Genevieve F
Sydney
Reviewed 2 weeks ago

We have just stayed 7 nights at the Hakuba Tokyu Hotel. We had very comfortable and spotlessly clean room. The hotel has great facilities including ski hire and a wonderful traditional onsen to rest and rejuvenate in after skiing. The free ski bus picks up and drops off at the front door providing access to al 10 ski areas, The...

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Thank sector2244
Sydney, Australia
Reviewed 2 weeks ago via mobile

We stayed at Tokyu 4 years ago and loved it so decided to return this trip. We had 6 nights in a deluxe room. Whilst we would have preferred a mountain view (which we had last time) we had a view over the garden which was snow covered and lovely. Our room was very spacious (312) and if staying again...

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1Thank Nodd
Singapore, Singapore
Reviewed 4 weeks ago

Long weekend with group of friends, all 30/40 years old, really good location, easy walk to lifts and bars/restaurants. Staff super friendly and helpful, all in all a great stay, would without question return. The in house onsan was perfect wind down at the end of the day.

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Thank stuart2002
Byron Bay, New South Wales, Australia
Reviewed December 22, 2016

A hotel with old world charm, history and high standards with great facilities, excellent customer service and friendly professional staff. Close to Hakuba One and central to other resorts and town centre. With one of the oldest and most famous Onsen in the region.

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Thank Ben K
Greater London, United Kingdom
Reviewed November 29, 2016 via mobile

Very good hotel with plenty of space. Rooms were large and very clean with good facilities, very comfortable. Food was very good, and traditional, and the staff were great. There is a Japanese spa but we didn't try it although our friends did. Overall no complaints at all and would recommend.

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Thank kevinchoi88
Dubai, United Arab Emirates
Reviewed September 17, 2016

We were a family of 9 so we booked three rooms. The rooms were spacious and the beds were very comfy. The children enjoyed the play area they have in the lobby. The staff were very nice and did their best to accommodate all our needs. After a long journey to Hakuba, the hospitality of the staff and the complementary...

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Thank Ahmad_AlSalahi
Bangkok, Thailand
Reviewed May 9, 2016

We have stayed for a night, I must admit the hotel is a bit old but spacious. I was expected the hotel to be better than this, as I believe it's 5 stars hotel in the area, not in term of the Service but Products wise. The Breakfast that they have served with variety of choices. But overall it's just...

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1Thank Dechapong S
Sydney, Australia
Reviewed May 5, 2016

In February we stayed in Hakuba Tokyu Hotel. Unfortunately our luggage was delayed and the incredible Hotel staff provided us with all the skiing equipment complimentary. We would like to thank Hotel management and staff, especially Yasuda, Hasse and Romain for their perfect hospitality. This was our third time at Hakuba Tokyu Hotel and we highly recommend it and we'll...

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Thank irinashch2016
Reviewed April 21, 2016

My family and I have returned to the Hakuba Tokyu Hotel on several occasions, highly recommended for the wonderful Japanese service, comfortable rooms and excellent location, only a short bus direct from the door to to the slopes. With all of these glowing notes aside however, I cannot forget to mentioned the two highlights of this Hotel; Firstly, the spectacular...

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Thank jasmine_travels_solo
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hakuba Tokyu Hotel

Address: 4688 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $158 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hakuba Tokyu Hotel 3.5*
Number of rooms: 102
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Also Known As:
Hakuba Tokyu Mura
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Hakuba-mura
#7 Romantic Hotel in Hakuba-mura
#16 Family Hotel in Hakuba-mura
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Questions & Answers

Here's what travelers have asked, with answers from Hakuba Tokyu Hotel staff and other travelers.
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Perth, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room facing the woods for a pleasant view.”
 of 5 bubbles sector2244, 2 weeks ago | Read review
“Choose rooms on the mountain sides for a better view”
 of 5 bubbles Ahmad_AlSalahi, Sep 17, 2016 | Read review
“Ask for double bed and rooms with mountain outlook not on the car park side.”
 of 5 bubbles joolles, Mar 9, 2016 | Read review
“Breakfast is excellent!”
 of 5 bubbles 506sashah, Mar 1, 2016 | Read review
“Ensure you request a room that can have two three quarter beds fit comfortable.”
 of 5 bubbles leonl171, Feb 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question