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Allure

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Allure
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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Reviewed 3 weeks ago

We recently travelled to Hakuba with 18 others and stayed as a group at Allure. The service provided by Allure was second to none. Nothing was too much trouble and the management always went out of their way to make our stay comfortable and enjoyable. Some of the services we received included - pick up from the bus terminal, great...

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Thank Scott B
Reviewed January 10, 2017 via mobile

My husband and I recently stayed at Allure. Allure is a chalet rather than a hotel and so is not staffed during the day etc. However that didn't matter and I spent many lovely hours by the fire while my husband was skiing. Shayne made some great suggestions for dinner and was really helpful during our stay. I would highly...

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Thank Kad999
Kuala Lumpur, Malaysia
Reviewed January 5, 2017 via mobile

This cottage is very uniquely n beautifully design own by the white but employed the Japanese to manage. Very sad that the condition the rooms n toilet are not properly refurbish. Location is very nice as like staying in the jungle as surrounded by all the mature trees. It really needs to refurbish as the owner only concentrating his ski...

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Thank Chongky888
Sydney, Australia
Reviewed February 17, 2016

We stayed for 2 weeks at Allure and at first were surprised by the things that went wrong. No heating, toilets blocking, restaurant was closed, laundry broken, vending machines broken, breakfast in the bar. We actually chose the lodge as it had a restaurant and laundry. Very disappointing and not what we booked at all. In the end it ended...

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8Thank Tripview2016
New South Wales, Australia
Reviewed February 8, 2016

Based on the information on the website, many features were downright false advertising. No laundry. No restaurant, no gym, no hot water after 10pm, no daily room service, no linen change at all while we stayed (12 days). Heating was a major problem with many of the heaters not working or being turned off. Kero heaters in some rooms were...

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7Thank SnowBunnyZZ
Reviewed February 7, 2016

Weirdly unpleasant place to stay. Owner was friendly enough, but clearly clueless and over-stretched. Rooms were cold and dirty; and the bathrooms were unspeakable. Nowhere to hang, dry or store things in the rooms. Breakfast was vile.

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8Thank Alex H
Tokyo, Japan
Reviewed February 2, 2016 via mobile

Mediocre rooms, beds were not made each day, bathroom not cleaned, no relaxing onsen/bath for apres ski, a very feeble breakfast, new staff left in charge couldn't even provide a taxi number to call for a ride to the lifts. There are so many better places to stay.

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9Thank Andrew H
Sydney, Australia
Reviewed January 30, 2016

Where do you start.... No hot water after 11pm. ...! No underfloor heating (broken) In room Kerosene heaters that time out so you wake up freezing. Common area kerosene heaters also on timeouts so place was very cold and then boiling hot in the lounge. (explains why all the guests were sick at time of writing) Drying room heater on...

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13Thank Dean9876543210
Sydney
Reviewed January 26, 2016

We'd had high hopes for Allure but it really fell short. There were inadequate staff numbers, no restaurant or laundry facilities. If the staff had time we were given rides to restaurants etc. but as they couldn't commit it was usually better to make our own way. Regardless of the length of stay rooms aren't serviced, bathrooms aren't cleaned and...

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10Thank SydneyJW
Kuala Lumpur, Malaysia
Reviewed January 5, 2016

1. Malfunction heater!! 2. Ceiling leaking. 3. Malfunction lighting along the corridor. 4. Broken toilet seat. 5. Sucks breakfast! 6. Charging 7,000 yen for extra bed per night. 7. No signboard. 8. No hot water @ midnight & 9am-11am 9. No smoke detector & fire extinguisher. 10. Most of the time WIFI not working.

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15Thank Styl0
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29 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Breakfast included
Things to do
  • Bar/Lounge
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access

Additional Information about Allure

Address: 4972-2 Hokujo Wadanomori, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $148 - $216 (Based on Average Rates for a Standard Room)
Number of rooms: 19
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Questions & Answers

Questions? Get answers from Allure staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont bother - go somewhere else”
 of 5 bubbles Dean9876543210, Jan 30, 2016 | Read review
“I recommend u move to other lodge as it will spoil your holiday!!”
 of 5 bubbles Styl0, Jan 5, 2016 | Read review
“Go somewhere else”
 of 5 bubbles jgjoseph, Dec 30, 2015 | Read review
“All rooms are excellent!”
 of 5 bubbles S6954OCjohnr, Feb 27, 2015 | Read review
“Book early get a family suite”
 of 5 bubbles Aussiefam5Tokyo, Jan 17, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question