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Hotel Phoenix Wing

22305 Kamishiro, Kitaazumi-gun, Hakuba-mura 399-9211, Nagano Prefecture
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21 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Auckland Region, New Zealand
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 20, 2016

Just coming to the end of a 12 day stay here at the Phoenix Wing - not to be confused with the Phoenix Hotel in Hakuba. There are a number of chalets on this property, each two storeys with upstairs sleeping arrangements (two big western twin beds, futons for up to four in the tatami mat room, though this is... More 

Helpful?
2 Thank PhilippaNZ
Singapore
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 28, 2015

We are a family with teenagers on our first ski holiday. Wanting to a different experience, we selected this amazing place nested within the woods near Goryu ski resort. We drove and finding this place in daylight was not challenging. The staff was very friendly and tried their very best to communicate our ski lesson bookings and recommendations for rentals.... More 

Helpful?
Thank Singapore_Tang
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 14, 2015 via mobile

I have a dog. I wanted a place to stay with my dog. I was willing to pay extra in order to bring my pup along with me. If you have no dog, this place is expensive and probably a bit creepy if you're not a dog person. But it's great to have a place where you can bring your... More 

Helpful?
3 Thank Margaret S
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 23, 2015

We arrived at about 9pm at night. It was about a 20 minute walk from the drop off location of the Nagano to hakuba bus. The staff were super friendly and showed us to our room. They used google translate to communicate and asked us if we wanted breakfast or dinner the next day. When we wanted to go skiing... More 

Helpful?
Thank Jared2501
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 3, 2014

When we booked here, we had no idea it was a dog hotel. When eating in the restaurant other patrons had their dogs sitting with them eating meals.. That aside the meal was exceptional, really really great and at a very decent price. 6 courses of kaiseki style cuisine. The chalet was nice and cosy but nothing special. There was... More 

Helpful?
2 Thank olivecheese
Bangkok
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 1, 2014

Back home after a great holiday in Hakuba I feel the need to share some thoughts/comments and feedback regarding our stay at the Phoenix Wing. First of all, the house was lovely, nice and cozy. We felt really being nestled in the mountains and surrounded by nature as we wished. However, there were a few things we didn't like that... More 

Helpful?
6 Thank OliBangkok
Hong Kong
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 2, 2013

Just back from our 1 week stay at this hotel. The chalet is very comfortable and convenient. The only problem is you must go to the lobby to get Internet. I will emphasis on the service which has made our stay even more enjoyable. Everyone is at your service and I would recommend as well their restaurant. I will make... More 

Helpful?
4 Thank BrunoGuillon
Newcastle, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 7, 2012

Stayed here for 7 nights 2 in hotel, 5 in apartment, staff very helpful, made us very welcome, dinner at restaurant exceptional

Helpful?
5 Thank JPMP1
Brisbane, Australia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 15, 2011

I stayed at the Phoenix Wing hotel for 4 nights with 8 friends for a skiing holiday. We booked 3 chalets and were comfortable, although the space was quite small - normal for Japan. The chalets were conveniently on the bus route to and from the Hakuba resort gondola, which meant that we didn't have to carry all our equipment... More 

Helpful?
5 Thank jemjem11
Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

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Amenities

Highlights
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Luxurious Modern Chalet with only 300M to Ski LiftSpacious and modern The Phoenix Wings 17 semi-detached (98m2) ski-chalets are the perfect home away from home for family and friends. Architecturally designed with steep apexed roofs, lots of glazing and a bold colour pattern, our chalets appearance is swish and unique. Stepping inside you’ll find a bright naturally lit interior with high ceilings, skylights, full garden/forest views, modern furnishings and stylish toilet/shower/bath set. Upstairs is more oriental with Japanese tatami mats and shoji (paper) sliding windows. Free shuttle to and from any of the local ski resorts or 10mins by foot to Goryu’s gondola liftRooms serviced daily ... more   less 

Additional Information about Hotel Phoenix Wing

Address: 22305 Kamishiro, Kitaazumi-gun, Hakuba-mura 399-9211, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Price Range: $225 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Phoenix Wing 3*
Number of rooms: 17
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