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Hakuba High Mount Hotel

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52 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Mount Isa, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 18, 2016

Joe and his staff cater exceptionally to English speakers and the hotel has a friendly atmosphere. The bus service to the ski lifts at Sakka is there when you are ready in the morning and with the onsen this is our first choice of accommodation in Wadano.

Helpful?
Thank Doug H
Sydney, Australia
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed February 5, 2016

There are no negatives, Joe, Saki and staff are just so accomodating. The rooms are more than adequate. The shuttle service fantastic. The hot spa/onsen great. Joe is a great chef try his Japanese night I could go on and on

Helpful?
Thank Robmary765
Brisbane, Australia
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 2, 2016

I've now visited Hakuba 3 times and each time stayed with Joe and his friendly staff at the High Mount Hotel. The main reason for returning is they treat their guests like family - only better. I received 'welcome back' hugs when I returned which was a pleasant surprise. The hotel is located at the top of the hill in... More 

Helpful?
1 Thank JamieT8175
Whangarei, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2016

Great people run by Joe and his family. Staff great and very friendly and helpful. Huge Euro breakfast included buffet style. Meals available at night very reasonable. Onsen (Hot pool) really great after a day skiing. Location not ideal but free shuttles to the ski fields and night bus schedule available to the main eating and drinking areas of Happo.... More 

Helpful?
Thank Mulcom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 27, 2016

It's not the Hyatt but everything else is 5 star. This family run hotel is a gem. The shuttles that take you to the slopes stop right at your door. It means you always get a seat which helps when you are carrying skis! There is also a free hotel guest shuttle that will drop you at restaurants in the... More 

Helpful?
Thank Bobbi M
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 26, 2016

This hotel is a gem. Our family ski experience was a massive success thanks to the staff at the High Mount and the way that you are made to feel part of the family. Our arrival was late at night and we were provided everything we needed to get settled in, and in the morning we were given all the... More 

Helpful?
1 Thank Tex1892
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 12, 2016 via mobile

Stayed at the High mount hotel with 6 friends it's at the top of a hill. So if you booked snowboarding lesson's you were the first to be picked up so your never waiting for a seat. I stayed in a larger room, room 404, awesome, it was good for the 6 of us to meet up in and discuss... More 

Helpful?
Thank Megs W
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 7, 2016

We stayed here over the Christmas / New Year week and the hotel was quaint and wonderful. Joe and the team were willing to help no matter what. They had a great Onsen and the shuttle drop off /pick up to the the ski area worked extremely well. The rooms were nice neat tidy and clean. The breakfast was delicious... More 

Helpful?
Thank Casie P
Mundaring
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 28, 2015 via mobile

The staff at the High Mount are the highlight, but the facilities are also simple, yet perfect. Nothing feels too much trouble. Joe and all the staff are always smiling and always looking for ways to make us feel more comfortable. The Onsen is lovely, the food is delicious and the shuttle is great. We would love to return when... More 

Helpful?
Thank Matthew W
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

I have stayed in hotels all over the world and this is by far my favourite. We stayed for five days over Christmas, it was such a memorable and enjoyable experience for us. Joe and his family go above and beyond to make your stay perfect. The English is very good, better then anywhere else we have stayed in Japan.... More 

Helpful?
Thank Amy R
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Hakuba High Mount Hotel

Address: 4878-3 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: $109 - $210 (Based on Average Rates for a Standard Room)
Number of rooms: 40
Reservation Options:
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Hotel Style:
#10 Family Hotel in Hakuba-mura
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