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Hakuba Resort Hotel La Neige Higashikan

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Hakuba Resort Hotel La Neige Higashikan
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103 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Somerset, New Jersey
Level Contributor
4 reviews
Reviewed 3 weeks ago

We arrived late night after an all day drive in the rain from Nikko. We were met by several staff members with hot tea and sweets with a roaring fire in this most hospitable inn. Soft rain all night with windows open was wonderfully, peaceful for sleeping. The small hotel is in a sort of forest at the base of... More 

Helpful?
Thank peachfuzz137
lane7111, フロント オフィス マネージャー at Hakuba Resort Hotel La Neige Higashikan, responded to this review

Thank you so much for your review to Hotel La Neige Higashikan. We hope you had enjoyed not only your long trip in Honsyu also staying at our hotel and we are looking forward to seeing you in Hakuba again. Hotel La Neige Higashikan More 

Tokyo, Japan
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 13, 2016

Stayed at this beautiful hotel in early summer - the warm welcome, great service, attentive but not interfering. The room was spacious, very clean and quiet. Although there seemed other guests in the same floor, we did not notice it and enjoyed our relaxed time as if we were the only guests. The bathroom (toilet) located at an weird place... More 

Helpful?
Thank HanaKanta
Manchester, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 1, 2016

Stayed for 6 nights with our adult daughter. Very helpful and polite staff who go out of their way to assist guests. Drove us to the ski gondola every day and picked us up within 10 minutes of a phone call. Our boots were left next to chairs each morning for us to put on, with our shoes waiting upon... More 

Helpful?
1 Thank nijo00
Brisbane Region, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 15, 2016

The rooms are very large by Japanese standards. our bathroom had a spa, which was great after a day's skiing when we did not want to visit an Onsen. The staff are very friendly, very helpful and made us feel very welcome. Very nice lounge area for tea coffee, drinks etc with an open fire place. they will drop you... More 

Helpful?
1 Thank Glenn c
Kuala Lumpur, Malaysia
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 8, 2016

My husband & I were on our first ever ski trip with our son & his girlfriend, & Hotel La Neige was highly recommended by my brother who had been a year before. Driving up the driveway to the hotel reception, we were warmly welcomed the minute we stepped out of our car, with staff quickly arranging for our luggage... More 

Helpful?
Thank MWLing
Geoje, South Korea
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 22, 2016

This was our 2nd stay at La Neige & again it was wonderful. It is all about the service which is exceptional from the moment you arrive to the moment you leave. Nothing is too much trouble especially after a day on the slopes. It is worth every penny.

Helpful?
Thank DottyCazza
Brisbane, Queensland, Australia
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 8, 2016

The hotel staff look after you extremely well. From having skis picked up for us to meeting us out on the street to take skis from us. The food was excellent and rooms with heaps of space. It is an expensive stay but if you want to be looked after stay here!

Helpful?
Thank BC1123
Sydney, Australia
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 29, 2016 via mobile

Everything about the hotel is fantastic. Our ski rentals were across the road and they got delivered to the hotel. At the end of our stay they were returned by the hotel. Each morning our ski gear was set out for us and our shoes were put away for our return. We were driven to happo one. We also visited... More 

Helpful?
Thank Ang B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 27, 2016 via mobile

Amazing hotel but makes it exceptional is the staff and level of service. Truly a 5 star experience. Would highly recommend and our thanks to the staff for a memorable stay. When we came in from skiing they run to take your skis and have your After ski boots waiting for you. Can't wait to return!

Helpful?
Thank Katherine K
Brisbane, Australia
1 review
Reviewed January 25, 2016 via mobile

Great place to stay. Hi level of customer service. Great staff. Dropped at the lifts and they come running out to help you carry skis etc home. They get your shoes, they put away your ski gear and then you go and have a hot bath and relax. It's a great place and its the staff that makes this hotel... More 

Helpful?
Thank Philip W
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hakuba Resort Hotel La Neige Higashikan

Address: 4744 Wadanonomori Happo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Price Range: $209 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hakuba Resort Hotel La Neige Higashikan 5*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Hakuba-mura
#3 Luxury Hotel in Hakuba-mura
#6 Family Hotel in Hakuba-mura
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Questions & Answers

Here's what travelers have asked, with answers from Hakuba Resort Hotel La Neige Higashikan staff and other travelers.
2 questions
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Questions? Get answers from Hakuba Resort Hotel La Neige Higashikan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we were in the rooms in the second building, very quiet, nice view onto forrest”
 of 5 bubbles glennc469, Mar 15, 2016 | Read review
“Choose a lodge - it is very quiet & cosy, & you get to enjoy the beautiful view of the hotel & its lights at night from the lodge.”
 of 5 bubbles MWLing, Mar 8, 2016 | Read review
“hard to find a bad room in this place!”
 of 5 bubbles BC1123, Feb 8, 2016 | Read review
“Request a corner deluxe room”
 of 5 bubbles Lesley01B, Jan 21, 2016 | Read review
“choose the room in the main building, not the annex”
 of 5 bubbles BobBobGolden, Jan 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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