Hotel Taj-I Mah is an excellent choice for travelers visiting Les Arcs, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
As your “home away from home,” the hotel rooms offer a minibar, and getting online is easy, with free wifi available.
Guests have access to room service and a concierge while staying at Hotel Taj-I Mah. In addition, Hotel Taj-I Mah offers a pool and breakfast, which will help make your Les Arcs trip additionally gratifying.
Close to Aiguille Rouge (1.5 mi), a popular Les Arcs landmark, Hotel Taj-I Mah is a great destination for tourists.
While in Les Arcs, you may want to check out some of the restaurants that are a short walk away from Hotel Taj-I Mah, including Le Savoy (0.0 mi), Belliou La Fumée (0.8 mi), and Les Chalets de l'Arc (0.2 mi).
Enjoy your stay in Les Arcs!
The hotel is ski in ski out. Offers all amenities. Wonderful spa much appreciated after a hard day of skiing. The restaurant menu manages to always have a couple different options daily. Dinner starts with a soup and ends with a seemingly never ending choice of pastries or cheese. Full range breakfast buffet too. Renting from ski shop in hotel is a good plan. Top service from start to finish.
We went to this hotel with our kids of 7-9-11 years old. We have been to 5-star hotels in Austria (Schlosshotel in Fiss and Hochfirst in Obergurgl), so inevitabaly you compare them. As for skiing, the Taj-i-mah is excellent. You go to the skishop, they give you your shoes, the skis are already outside, and both the slopes and the ESF (ski school) is literally on the doorstep. Another good thing is that this is a small scale scale hotel with only 48 rooms, so for kids this is nice because they don't get lost. On the other hand the spa facilities are rather small as well compared to the bigger Austrian hotels (no outside pool for instance). Also there is no kids club. There are also some negative points. The Austrian hotels are family run and they have their year-long personnel which is very experienced. In the Taj-i-Mah, especially in the kitchen, you see this is not the case. The waiters are extremely friendly and do their very best to pick up the mistakes of the kitchen. What has been said here before is true: sometimes it can take very long before you get a course. Often our little kid of 7 was already asleep when the main course was served. The breakfast was very good, but the courses at dinner ranged from excellent (Terrine de foie gras or the Tenderloin beef) over strange (tartar of beef and oyster) to bad (some fish was raw so we sent it back to the kitchen). The dessert buffet was each time excellent but the cheeses were unworthy of a French 5-star hotel. I tried it once, it took so long all other people of our group already went to sleep and I got a tiny plate with a Reblochon, a goat cheese and a Tomme de Savoie. If you compare this to the buffet of 20+ cheeses you get in the Austrian hotels, that is a disappointment. Another negative point was the reception. In Austria you would get a welcome drink while luggage is being sent to the room. Also, there was a problem with the rooms itself. As we have 3 small kids, you would expect them to give you 2 adjoining rooms with an interconnecting door. Moreover, I even sent them a mail 3 weeks before our arrival asking for this. But when we arrived, we had separate rooms apart from each other, so me and my wife had to split up. I asked why this was, and the lady at the reception said these were "superior' rooms for which I did not qualify. But later, I had a look at the floor plan of the hotel and it turned out these were normal rooms so finally they admitted this. I can understand someone at the reservation desk can overlook this, but then simply admit the mistake instead of trying to talk you out of it.... As for Covid, everyone in the hotel is very strict in wearing a mask which is good, but at the ski shop, this was totally different. The 2 men working there sometimes put on their mask when talking to a client, sometimes not, but the lady in the shop NEVER wore a mask. There is also a restaurant where you can have lunch a la carte. The food there is good and reasonably priced, but beware of the croque monsieur. Always turn it around before you start eating because we had several times it was literally black instead of brown. They were smart enough though to put the good side up. So all-in all, it was a mixed experience but the skiing was excellent.…
Where to begin? The positives: beautiful location and unobstructed views. Our suite was gorgeous. We chose this room to celebrate the Christmas Holiday. The attached ski shop was easy and they were very helpful. The negatives: the director of the hotel was rude and unhelpful. We signed up for half board but, the food was truly horrible. I’m vegetarian with an onion allergy and was served a bowl of beans one night and they placed dried onions on a salad that was served to me. They were aware of my allergy as they were told before our stay and during. As I explained the food situation to the Director, I was asked how long our stay would be and when told 10 days, I received an eye roll. No apology. Definitely, pass on the half board. 1950 had many food choices. When checking out, my husband spoke to the Director about the problems with the food. We stopped using the restaurant on day 4. We wanted to make sure we weren’t charged. The Director’s response was that she allowed us to bring food inside her hotel. Really? At over 1,000 per night, we need her permission to bring food inside the hotel?! Also, she replied that if we weren’t happy we could have left the hotel. We also reached out to corporate with complaints of the food, service and woes of the Director to no avail! Basically, they blamed us for complaining. What should have been a fun and relaxing Winter Break turned out to be very disappointing. If you choose to stay, pass on the restaurant and expect little from the Director and corporate response.…
The good about this hotel is the location...ski in and out, very nice. There is a lift right next to hotel that takes you down to Arcs 1950, very nice. We booked the half board. When you stay at a "5 star" resort, you expect 5 star service, food, and hospitality. I have had better breakfast at a Holiday Inn. The eggs are pure slopp. THe kids cant order pancakes or waffles, and the only omelette you can get is plain or cheese. The dinner experience was horrible. On the 2nd night, took over 2.5 hours for dinner, never served the second course, food was bad. Friends we met had to send their steaks back twice. There are only two choices on the menu for dinner, so If you dont like what they have your out of luck. dinner/food was average Deserts are displayed on a table, no covid safety, they allowed little kids to breathe all over deserts. The worse thing about this hotel is the management. The female director has no idea or concept about hospitality. When my wife complained about the food service, she rolled her eyes like we were being a pain. I spoke with the front desk on two occasions about a food refund, and it wasn't until I wrote an e mail that I got a response from the director. She was rude, unapologetic, and made us feel like she could care less about us. In fact, at check out where I and other guests were complaining about refund, the director said that we could have left and gone somewhere else. I have never been treated so rudely by management. We stayed in the upper corner suite, their premier room. And no wi fi. Complained several times, never got a reply, and it was never fixed. Ski services were great, right at hotel and convenient. We have stayed at true 5 star hotels throughout the world. Trust me, this is a 5 star location only. We have never been treated so rudely by hotel management. The front desk folks were very nice, but their hands were tied by management. The lack of care and concern by the female director is overwhelming. On our way back to the airport, we stopped at Mcdonalds, and we all said it was the best meal we had all week!…
We had a wonderful 7 days out of our planned stay of two weeks. The hotel, the location and the ski fields exceeded our expectations. Our room was a good size and we had a fantastic view of the surrounding peaks and valley. The Ski shop provided an excellent service with good quality equipment in top condition, but could do with more staff at peak times. In general the hotel staff were great, nothing was to much trouble. For people of our mature years the skiing was perfect - lots of long groomed blue runs. We hope that the world is back to normal by next season so that we can come back.