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Hotel Grand Phenix Okushiga

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Traveler (151)
Room & Suite (266)
Dining (91)
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Overview
  • Excellent75%
  • Very good22%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“relax room”(2 reviews)
“snow shoes”(2 reviews)
“ski lockers”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
All hotel details
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Rooms
Jul 1Jul 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)
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19 results
Traveler rating
17
2
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LanguageEnglish
17
2
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All reviewsrelax roomsnow shoesski lockersjapanese restaurantpublic bathokushiga kogenjacuzzipheonixskiersliftbusskiingslopesmealsdinner
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1 - 5 of 19 reviews
Reviewed February 25, 2018

The quality of the food was very good and the atmosphere was very relaxing and clean. With large windows and friendly service, we enjoyed our Chinese lunch and another Japanese lunch here. You can book in advance, especially for the weekend. For more check "hiddenjapanguide.com"More

1  Thank rie s
Response from hiroyukihiraoka, フロント オフィス マネージャー at Hotel Grand Phenix OkushigaResponded February 27, 2018

Dear rie s Thank you very much for using our hotel's lunch time this time. We are pleased that we are satisfied with both Chinese food and Japanese food. Also enjoy Italian cuisine next time. we look forward to seeing you again. Thank you very...More

Reviewed January 28, 2018 via mobile

Opted for a lazy lunch at the beautiful Italian restaurant. Lovely meal of vongole pasta with a nice wine and terrific view. My companions also enjoyed their meals. Good service and old style alpine ambiance.More

Thank kismetkate
Response from hiroyukihiraoka, フロント オフィス マネージャー at Hotel Grand Phenix OkushigaResponded February 1, 2018

Dear kismetkate Thank you for using lunchtime this time. Also,I am very pleased that I am satisfied with our meal and wine. I hope , next time you will enjoy Japanese and Chinese cuisine. And , I hope please stay at our hotel. Thank you...More

Reviewed January 27, 2018 via mobile

Order the ala carte shabu shabu delicious- for 6,500Y - we even shared one. Very good food with impeccable ist class service. The Japanese food is obviously very good here as you hardly see a western person eating here. The Japanese guests all look quite...More

Thank eccaberek
Response from hiroyukihiraoka, フロント オフィス マネージャー at Hotel Grand Phenix OkushigaResponded February 1, 2018

Dear eccaberek Thank you very much for using our Japanese restaurant in this time. I am very pleased that you are satisfied with your meal. Next time please visit our hotel and enjoy Italian and Chinese cuisine. Thank you so much.

Reviewed January 19, 2018 via mobile

The food and service are second to none. The (hot) soba with a variety of field mushrooms was overwhelmingly authentic, served with an amuse bouche mini orange jelly desert. If you are over 183 cm, in ski boots you may struggle to get your legs...More

Thank Tom B
Response from hiroyukihiraoka, フロント オフィス マネージャー at Hotel Grand Phenix OkushigaResponded January 21, 2018

Dear Tom B Thank you very much for having our soba at lunchtime. I am pleased that you are satisfied with the taste. We have authentic Italian and Chinese as well as Japanese cuisine at our hotel. If you have the next opportunity, please enjoy...More

Reviewed March 9, 2017 via mobile

This is our 2nd visit to the hotel once again we enjoyed our stay and left happy and relaxed. This visit was for 7 nights and the relaxed yet efficient service was wonderful. We had 4 nights of the full board involving large and high...More

Thank Terry F
Response from hotel-grandphenix, マネージャー at Hotel Grand Phenix OkushigaResponded March 10, 2017

Thank you for your choosing our hotel again and your positive comment. We are very happy to see the same guests every year and appreciated that you come here after long flight. We are looking forward to seeing you next year again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Indoor pool
Pool
Details
Price range
$159 - $698 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$159 - $698 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (151)
Room & Suite (266)
Dining (91)
Pool & Beach (13)
Amenities (82)
Family and Play Areas (1)
Questions & Answers
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tinpanQld
July 28, 2017|
Answer
Response from grandphenix-h | Property representative |
Thank you for your inquiry. However could you please ask about reservation issue to our e-mail address directly ? We are happy to communicate with you. E-mail address is "contact us" button, upper right side on our web... More
0
Votes
Google Translation
Natalia K
June 18, 2017|
Answer
Response from grandphenix-h | Property representative |
Could you please send the date you would like to stay to the hotel e-mail address instead of this web site ? Thank you very much.
0
Votes
Google Translation
Melanie J
November 4, 2016|
AnswerShow all 3 answers
Response from grandphenix-h | Property representative |
Dear Melanie, Thank you for your inquiry of our hotel. It takes a minute walk from our hotel to the nearest lift. And a few minutes to the next lift which you can go up to top of mountain. Both skiers and snow boarders... More
0
Votes
Google Translation
Room Tips
"choose a room with views over Okushiga..."
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"Choose a mountain facing room so you dont get woken by the snow plows in the carpark! We like a room on the..."
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