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Wychwood Park Hotel

Traveler (225)
Room & Suite (66)
Dining (20)

About

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Modern purpose built hotel, conference centre and golf resort. Privately owned, managed by Legacy Hotels and Resorts Ltd and currently undergoing a major refurbishment programme. All 110 bedrooms overlook the grounds or 18 holes championship designed golf course, we have 27 meeting rooms that cater for up to 500 guests. Popular for weddings and private events
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Property amenities
Restaurant
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Golf course
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair access
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Room features
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
1,139Reviews
8Q+A
100Room tips
Traveler rating
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Popular mentions
Wow! Beautiful hotel, great rooms and facilities. I called at 2am in the morning to see if there was any chance of availability. As you can imagine It was a struggle to find somewhere nice at that time of the morning. I chatted on the phone with the night receptionist who was an utter professional! He advised that there was availability and for me to head over to the Hotel. On arrival - he greeted me with a smile and informed me that he had also complimentary upgraded my room. The room 219 was gorgeous, very spacious and had great decor! Great stay and I cannot wait to return. I can’t remember the gentleman’s name but what a great guy he was! Anyone looking for a beautiful hotel with great service then look no further. Love love love 💗
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Response from Robert G, General Manager at Wychwood Park Hotel
Responded 6 days ago
HI Thank you for your valuable feedback which we will share with the team and definitely our night colleagues! Glad you liked our new bedrooms and we look forward to welcoming you back Regards Robert
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I was one of 28 golfers who spent the weekend at WYCHWOOD PARK.The course, hotel and food could not have been better we had a fantastic weekend.on arrival on the friday the golf course was closed because of the weather yet the staff bent over backwards to get the course open for us brilliant,I would recommend this place to anyone.
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Response from Robert G, General Manager at Wychwood Park Hotel
Responded 1 week ago
HI Thanks for your feedback which we will share with the team. The weather was against us all last weekend however delighted that you got onto our course. Look forward to welcoming you back Regards Robert
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We stay here every year for a golf society weekend. This year when we returned it was my birthday. The staff in the restaurant played a huge part to make it a very memorable birthday. Sharon the restaurant manager is a absolute gem. So friendly, she cannot do enough for you. Then we met Ben the chef who surprised me with a selection of handmade cakes for my birthday. What a lovely person he is, nothing is too much trouble. He is a excellent chef. A huge thank you to you all for looking after us so well.
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Response from Robert G, General Manager at Wychwood Park Hotel
Responded 2 weeks ago
Gorgebabe Thank you so much for your feedback following your stay with us last week. I shall pass on your thanks to Sharron and Ben and on behalf of the whole team, we look forward to welcoming you back Have a great golfing season Robert
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+1
I arrived and found I was alone in the car park. I was then alone in reception, alone at dinner, alone at breakfast & alone checking out. I’m sure other people must have been staying there but I only saw one other person the whole time I was there. However that was great. It was nice and quiet and I was served straight away. It’s a large place surrounded by lovely countryside. Easy to find ur way around. The room I had booked for me was a family room, however the room on got was actually a double. I didn’t bother to complain as it was only me so I didn’t need the space. If I had needed a family room though, I wouldn’t have been amused at not getting one I’m sure. I tried to check with the receptionist on arrival that they knew I had an allowance for food and the lady said ‘I know nothing about it booking’, which I didn’t think was a good response. It was the older lady of all the ladies working. Luckily at dinner, I didnt need to say anything because the two lovely lads working in the bar that night mentioned my allowance without me saying a word. The room was an older one. With the exception of marks on a shelf in a bathroom, the room was clean and perfectly suitable for my one nights stay. I would have liked a bottle of water in the room, but not everyone does. I also only drink decaf coffee but when I asked, they didn’t have any, so I couldnt use the drink facilities. However I noticed upon checking out that it looked like they may have been preparing for an event and there were diff teas/coffees out, so I think its just the receptionist that didn’t know what she was doing. In fairness to the remainder of the receptionists, they were smiley and helpful. There was no working extractor in the bathroom so it was very steamy when I had a hot bath. Could have done with a shower cap but none of those in the room (supplied with soap, shampoo and shower/bath gel). There was an iron and a trouser press. The trouser press went slightly warm but the iron didn’t work at all; quite irritating when u need to iron ur work clothes. It was out of date on PAT testing too. I ended up going out to the nearby retail park to buy some clothes so that they weren’t creased. Had it been a separate iron that wasn’t working, I’d have asked for another iron, but as it was electricaly connected to the press, I didn’t bother. Positive is that shops are quite close. Outside the room were lots of new desks, and in a room nearby was a room full of carpet, so guessing the renovation is well underway, but don’t hear any noise from it which was excellent. The restaurant was shut so food was in the bar. Really good service, the two lads were attentive and friendly with a good sense of humour. Of all the staff, these two were definitely the best for customer service. They helped with my choice of food and I went with a burger and sticky toffee pudding. Amazing food! Was a bit slow to come, but being the only person in there, I guess they had to start it all up for me. Was worth it. Would definitely eat here again! On entry and exit to the place are bollards that raise and lower, so u need to wait for the green light. A person was there to assist with directions on entry. Exit simple enough. Checking out was really simple and quick. Breakfast was cooked to order and it was empty. They said normally it’s a buffet. There was any cooked food u want, cereals, porridge, toast, pastries, rubbed fruit, fresh fruit, juices, hot drinks, hams, cheese. Grapes were amazing, so fresh! They hen had apples and I think plums. I’m Moreno if an orange person so would have liked those, but the fruit that was there was really good quality. Regardless of any of he above negatives, I enjoyed my stay and would definitely stay again.
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Response from Royalterrace, General Manager at Wychwood Park Hotel
Responded 2 weeks ago
Hi Thank you so much for taking the time to review your stay with us. Please accept our apologies for the issues that you experienced. Your level of detail is very helpful and will allow us to coach the individual team members. The refurbishment programme is proceeding well and we are delighted that it did not affect your stay We look forward to welcoming you back Regards Robert
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+1
Having booked this hotel via great little breaks we were really looking forward to a relaxing break including the 3-course evening meal and bottle of wine as part of the deal. On arrival it all looked as good as the advert photos, apart from the builders skip I spotted. (In hind sight we should have refused the room and gone to a different hotel.) But we chose to give it the benefit of doubt. No warning from Great Little breaks or the hotel that there was a refurbishment program just about starting. Check in was no real issue and we were given are room keys and asked to book a time slot for the evening meal, by booking a fixed time for are evening meal we guessed it was a busy hotel. How wrong we were. Time to check out the room, well its wasn’t good and it wasn’t all bad either, just very tatty, just uncared for and hadn’t seen a coat of paint for some number of years. Furniture very worn and tatty, more like an old primer inn that’s seen better days. Even though there was a notice board by reception advertising a major refit throughout the hotel, I guess we got the un-refurbished room. The bathroom was the worse, mastic peeling of the sink and around the bath. See the photos, then make your own minds up. It looks like most rooms are very similar, as we could see in a few that were open as we walked pass them, and after a long day of traveling we just stuck with it. Time for the pre booked evening meal, well what a joke, there were only 2 other couples in the restaurant, staff outnumbered guest 2 to 1. We are shown the menu, oh my good where did they dream this up, what a terrible selection, we picked what we considered a relatively simple meal. Rib eye steak, which you have to pay extra for, and my wife would try the pasta. The cooking area is open, you can see your food being prepared, this was no qualified chef, more like someone that use to flip burgers badly. The 2 lady cooks were a joke, they were like a giggling pair of kids. Not professional in any shape or form they preferred to speak in their preferred language to each other. The meals arrived and you make your mind up from the photos, would you eat this? Very strange steak for a rib eye? it had no eye? It was more like a flat iron steak; the chips had not been cooked and were part frozen. The rubber looking dish of pasta with no sauce certainly did not go down well with my wife. Both meals were inedible, and we could see there was no point in sending them back, as the cooks did not have a clue, we just watched in horror as other meals were being dished up and passed over to waiting staff, the staff knew the food was terrible and were just waiting for the complaints. We gave up and left the restaurant, what a sad state of affairs, you couldn’t win if you did complain and most of the staff didn’t have a clue and certainly had no formal training of any kind. By now other dinners had arrived ordered and were pushing un-appetising food around on their plates, rather than eat it. Let’s go to the bar area, well we were the only ones in the bar, quick drink and we give up. Well over priced drinks, we did ask why it was so quiet and no one could give us answer. Break feast, don’t bother, it’s all Luke warm and been cooked for hours, toast is a safe bet. Second day, a great day out at Tatton park. Second evening at the hotel. This time there was a party going on, it looked like a wedding reception in another part of the building, and we could not help seeing that they were dishing out food directly under the stairs, which lead up to the bar area, the stairs were open tread, if anything fell of your shoes while going up the stair way, it went straight into the food being dished up below. School boy error. How many in the bar this time? No one just us again, and bar staff were stuffing their faces with what looked like free food from the wedding party, from under the stairs. See photos the complete area was empty. Let’s try the evening meal again, this time lets go for something very simple a burger, oh my good they can’t even cook that, the bun was still part frozen along with yesterday’s saggy un cooked chips, and another pile of red cabbage that seems to be served with everything you order. See photos, it’s a disgrace, and when my wife challenge one of the staffs over part of her meal you could see she just went straight on the offensive and we gave up. To sum it up, many of the rooms are shabby, but there is a refurb going on, its looking like it’s going to take a few years at the rate they are going. The big problem is the food and the cooks, come on get real if you don’t see what’s going on under your own roof then you shouldn’t be running a hotel. It’s hardly surprising the place is almost empty, if you had decent food, and trained serving staff you might stand half a chance of staying open, carry on as you are and this hotel will be closed down in
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Response from Robert G, General Manager at Wychwood Park Hotel
Responded 3 weeks ago
Many thanks for your feedback and sincere apologies that you did not enjoy your stay with us. Whilst we are currently refurbishing the hotel, the quality of the food and service should not have been an issue however we are being reviewing as we prepare for our re-launch. Once again, thank you for your constructive comments Robert
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PRICE RANGE
$80 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wychwood park hotel westonwychwood park crewe
LOCATION
United KingdomEnglandCreweWeston
NUMBER OF ROOMS
110
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