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Rusutsu Resort Hotel & Convention

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Rusutsu Resort Hotel & Convention
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601 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Los Angeles, California
Reviewed 3 days ago NEWvia mobile

At first, this place appears very tacky, with it's carousel, myriad of bells and whistles, lights, music, but it grows on you. The rooms were somewhat dated, but adequate. Great room size for Japanese hotels. There are a few restaurants, while with tacky decor (alpine), offering surprisingly good food (best pizza and wine this side of Italy). Tons of shops,...

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Helpful?
Thank Alexandra S
Singapore, Singapore
Reviewed 5 days ago NEW

Rusutsu is a very local place and frequented more by japanese than foreigners. So do not expect the kind of service you would expect from an international chain hotel. if you try to check in early, you will be given a token to store your luggage at the gym locker, and asked to come back during check-in time. The onsens...

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Thank katwym
Brisbane, Australia
Reviewed 5 days ago NEW

We visited this resort 5 years ago and had a great time. Unfortunately I cannot say the same this time. It was a dream of mine to bring my children to the resort to experience what we had experienced before. This resort has been rated as number 1 however how can a resort be rated this when there are NO...

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Thank DKmilo
Sydney, Australia
Reviewed 1 week ago

I was here last year at the westin and left with quite enjoyable experience. which was why I decided to come back this year. this year however I've been put at the main resort - staff of all levels speak little to no English; internet was the worst I've ever experienced; tourist information counter was staffed by non-English speaking personnel...

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Thank cpurrness
Singapore, Singapore
Reviewed 2 weeks ago via mobile

We booked the Highland Lodge as all the other rooms weren't available at that time. We noted how the website stated that the Highland Lodge was dated, but we certainly didn't expect it to be so tiny! There was no space to open our luggage and tho there was a small wardrobe to hang our clothes, it certainly was not...

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Thank Sammi_Ng
Reviewed 2 weeks ago via mobile

We stayed for three nights with a family of four, check in took a long 30 minutes, only to find out at last, we need to lock up our snowboarding gears in the lockers before we could relax. The breakfast options were roughly 7 restaurants, but you couldn't find the Chinese Restaurant. Some of the staff couldn't speak much Japanese...

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Thank Aya F
Singapore, Singapore
Reviewed 4 weeks ago via mobile

It's a nice place for winter activities. Was here with my family. There are skiing lessons for newbies like us, young and old. You should ride the snowmobile which is really fun. However I do find the food choices quite limited and pretty expensive.

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1Thank kschyuan
Singapore, Singapore
Reviewed 4 weeks ago via mobile

European-like Nth and Sth wings were fine with slightly dated but spacious rooms. Nice L'Occitance toiletries. Ski-to-door, slopes and indoor activities were fine. Dining options reasonably extensive. Onsen was average. Huge groups of local school children did slightly spoil the otherwise exclusive experience. Biggest deterrent was communication. The little or absolutely no english spoken by almost all staff, including the...

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4Thank JXiong
Reviewed 4 weeks ago via mobile

Enjoyed the stay at his resort!! The kids love it. Was snowing when we were there!! The staff was friendly even they can't speak English well. The Hotel buffet was good!! Don't expect lots of selection of food however i personally love it. Room was comfortable!! Just note that they have free bus Sevices to Sapporo city but take note...

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Thank Eric C
Reviewed 4 weeks ago via mobile

Heavy snow, my girl love the snow, she managed to make a snow man tis trip..ski in ski out for 2 days.Took the resort shuttle bus then cable car to the mount isola which all the pro ski and snowboarding there, really enjoy the beautiful view. My gal enjoyed the dog sledding and snowmobiling at the activity centre too.

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Helpful?
Thank Linasim
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry

Additional Information about Rusutsu Resort Hotel & Convention

Address: 13 Izumikawa, Abuta-gun, Rusutsu-mura 048-1711, Hokkaido
Location: Japan > Hokkaido > Abuta-gun > Rusutsu-mura
Price Range: $146 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rusutsu Resort Hotel & Convention 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Hotel Mura
Rusutsu Hotel Convention
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Questions & Answers

Here's what travelers have asked, with answers from Rusutsu Resort Hotel & Convention staff and other travelers.
24 questions
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See all questions (24)

Questions? Get answers from Rusutsu Resort Hotel & Convention staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suggest maybe looking at the Westin over the road”
 of 5 bubbles DKmilo, 5 days ago | Read review
“Keep the windows closed! Insects got in when we opened them.”
 of 5 bubbles johnjoelseow, Oct 6, 2016 | Read review
“This is a big resort. Rooms closer to the front desk may be more convenient.”
  • Kids loved the beds
  • Resort view
 of 5 bubbles Lilysanichiban, Jul 15, 2016 | Read review
“South and north wing-more convenient for ski lesson and green lane.Westin tower -beautiful spa place with both in-door and out-door spa.”
 of 5 bubbles violal209, Feb 14, 2016 | Read review
“Wifi can be difficult to connect in peak times or if room is not close to routers.”
 of 5 bubbles 883Fred, Feb 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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