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Koulnoue Village

Traveler (350)
Room & Suite (87)
Pool & Beach (33)

About

#1 of 2 hotels in Grand Terre
Location
Cleanliness
Service
Value
The Koulnoue Village offers the comfort of its 50 bungalows, with a private terrace overlooking the lagoon . They are all equipped with air conditioning and a ceiling fan, tea and coffee, a fridge, safe, and Plasma TV with satellite channels. Enjoy its Premium Bungalows, in a charming contemporary and Melanesian Style or a Luxury stay in one of our Bungalows with private pool! The Koulnoue Village offers a very wide range of activities within the hotel and outside. We will be happy to organize for you day trips or sports and cultural activities available in the area of Hienghene: hiking, canoe trips on the lagoon or catamaran cruises to nearby islands, horseback riding, tribes visit... Pool, tennis court, mini golf and golf driving range, basketball courts , tennis, badminton, petanque balls are complimentary for our guests. Near the Koulnoue and Linderalique tribal villages, the Linderalique rocks and the famous Broody Hen.
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Property amenities
Pool
Free parking
Restaurant
Free Internet
Bar/Lounge
Children Activities (Kid / Family Friendly)
Laundry Service
Non-smoking hotel
Outdoor pool
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View

Location

Full view
Contact
3 Rpn, Hienghene, Grand Terre 98815 New Caledonia
Getting there
Kone Airport17 mi
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478Reviews
2Q+A
12Room tips
Traveler rating
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  • 26
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Popular mentions
Returned for two night stay after a solo visit in 2017. Welcome was friendly with welcome fruit juice - staff were friendly throughout. Staff speak little English but are patient with one’s limited French. Restaurant menu is very limited however we enjoyed very generous serves of lamb and deer. The cats near restaurant reported previously now appear to be replaced by dogs but they don’t intrude on the tables. However the rooms are now showing their age and would benefit from maintenance- the view was good from our beachfront bungalow however the first signs of maintenance problems were when trying to enter room - staff had to make three attempts over 10 minutes to gain entry through the electronic keying system. We reported the ceiling fan not working in my best French to be told they don’t work anymore (disconnected I assume). The air conditioning is very ineffective during the day but very effective at night. The safe stopped working after one hour and the fridge was woefully inadequate- barely kept things more than slightly cool. Not certain if the rat control is effective - it’s reasonable to expect rats in rural beach locations - we did have one visit in the middle of the night looking for food but it scurried into the ceiling - I reported again in my best French! The beach is not for swimming but there is good walk along the black sand/coral beach to view the rock formations from ocean side. So all in all a mixed bag. I believe the friendly staff could be better supported by owners’ investment in maintenance.
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Response from csavatier, Directrice at Koulnoue Village
Responded Apr 21, 2019
Dear Sir We thank you to take the time to writte your feeling after your stay with us. We read it very closely and we would take the appropriate décisions. We hope to welcome you back Kinds Regards
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This place has all of the ingredients, but misses putting it all together. We stayed in a newly-renovated bungalow which was very nice, but, despite having called in advance to check (I'm a Native French speaker) to check that it comfortably fit our family of 4 it simply wasn't large enough which was very frustrating. They also forgot to mention that the entire region of Hienghene has an 'Interdiction' on swimming on the beaches during the summer months due to the sharks that swim up and down the river, so that was a bit disappointing. The pool is small, not super-clean and a bit chipped and faded and the same could be said for all of the amenities. There's a putt-putt course that would take a day to fix up and make fun, same with the basketball court, which had 2 broken down backboards. The biggest issue (not unusual in New Cal) was the food - they do the Club Med Style buffet, and it is OK, but very expensive (more than $60 a head) and I spent an hour afterwards vomiting most of it up...the breakfast buffet to be fair, is better... It would not take much to make this a very nice place, including some service training.
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Response from Catherine S, Directrice at Koulnoue Village
Responded Jan 18, 2019
Dear Sir I thank you for your feedback. The interdiction of swimming is some places in New Caldedonia for the moment ans I am very sorry for that, but it is a punctual fact. I am very surprise that you were sick after having the buffet, and I regret to don't know that when you was here. I thank you for your recommendation and hope to see you back Warm Regards
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The bungalows are well renovated and maintained. The staff are very attentive. Dinner buffet is good (although pricey like the rest of New Caledonia). Good location to stay if you want to visit Tao Waterfall and the Oueme Ferry. Our son enjoyed the pool and I loved being able to walk out across the grass and palm trees to the beach. Gorgeous location.
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Response from Catherine S, Directrice at Koulnoue Village
Responded Jan 18, 2019
Dear Yvonne Thanks a lot to take the time to let us know your feedback. Hoping to welcome you again, Kind Regards
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super nice bungalow. we stayed for 2 nights. Food is basic but really okay. everybody friendly and helpful. Lovely beach. Paradise for us ! Better than 5 star hotels we visited during our travel through nc !
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Response from Catherine S, Directrice at Koulnoue Village
Responded Sep 8, 2018
Dear Sir Thank you for this guest comment, we are happy to know that you enjoy your stay with at Koulnoue Village and we hope to welcome you again Kind Regards
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This region is close to authentic indigenous Nw Caledonia. Koulnoue is therefore a luxury stay by local standards. Reception was welcoming, room very nice facing beach, hot water only lukewarm & we were quickly offered a room change, buffet meals huge range, big open grounds and the surrounding area fascinating. I'm not rapt in cats & dogs hanging around but seems cultural. As a birdwatcher i loved the flock of red throated parrotfinch around the lawns.
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Response from Catherine S, Directrice at Koulnoue Village
Responded Jul 29, 2018
Dear Sir Thank you to take the time to let us know your feedback about your stay with us. We are happy to know you spend nice time with us and hope to see you back soon.
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PRICE RANGE
$79 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
koulnoue village hotel hienghène
LOCATION
New CaledoniaGrand TerreHienghène
NUMBER OF ROOMS
50
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