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Hellaby Hall Hotel

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Hellaby Hall Hotel
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676 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Wakefield, United Kingdom
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

When you first walk into this hotel you get the "wow" factor. The reception area is simply stunning. Several things let this hotel down. The room we stayed in had a "musty" smell although it was relatively clean. Some of the other amenities (e.g. shared toilets) were very dated and in need of refurbishment. The buttons in the lift were... More 

Helpful?
Thank Dale R
Wimborne Minster, United Kingdom
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have visited this hotel on quite a few occasions and have had good and bad experiences, this was a mix of both. The hotel is an excellent venue for many functions and this was the case this past weekend. We arrived on the Friday and were immediately aware that 2, possibly 3 functions were taking place that night. When... More 

Helpful?
Thank Mike404
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed in a suite and all I can say it was my worst experience in a hotel. £175 per night for a shabby dirty mess. Opened a cupboard and found empty crisp packets an empty cig packet and sandwich wrappers plus found a plaster on the lounge floor covered in hair. Was told it was their best room. They did... More 

Helpful?
Thank Andrew O
GuestRelationsHHH, General Manager at Hellaby Hall Hotel, responded to this review

Dear Andrew O, Thank you for taking the time to complete this review. I was most concerned to hear of the lapse in housekeeping standards that you encountered and would like to offer my sincere apologies. As a Four AA Star Hotel we naturally take all customer feedback very seriously and I can assure you that action has been taken... More 

Travelers are raving about these Hellaby hotels

Lincs
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Visited with my friend for my birthday There was a wedding on when we visited No one to serve us at the bar Check in dinner was not booked for us Was not told dinner was not in restaurant that evening One person serving for evening meal - food ok sparse on plate not particularly tasty Breakfast male server- manager... More 

Helpful?
Thank Hggggg
GuestRelationsHHH, General Manager at Hellaby Hall Hotel, responded to this review

Dear Hggggg, Thank you for taking the time to write a review. I am sorry that you where unhappy with certain aspects of your stay. As you mentioned a wedding was taking place in the Carnelly restaurant and dinner service was provided in our private dining room situated in the old Hall. All guests should have been informed of this... More 

plymouth
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The website gave the impression the Hellaby Hall was something special. It isn't. The reception staff were as enthusiastic as a brick. I've never felt so unwelcome at any hotel as I did here. The hotel is currently being redecorated and understandably looks untidy. The room was a double, 2 singles put together and not particularly comfy. The shower is... More 

Helpful?
Thank pringlePlymouth
GuestRelationsHHH, General Manager at Hellaby Hall Hotel, responded to this review

Dear pringlePlymouth, Thank you for taking the time to write this review. We do take all customer comments very seriously and I was concerned to read about the issues that you encountered. In the first instance it was disappointing to hear that your greeting to Hellaby Hall was less than enthusiastic, we pride ourselves on delivering a warm Yorkshire welcome... More 

Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I had high hopes staying in a 4 star hotel. Good things: Room was spacious (family of 4) Lovely poor, although they had run out of towels. This hotel lacks attention to detail. For example the TV wasn't straight on the wall, There were cobwebs at eye height all over the room. Taps were on backwards and the aerator broke.... More 

Helpful?
Thank Caroline H
GuestRelationsHHH, General Manager at Hellaby Hall Hotel, responded to this review

Dear Caroline H, Thank you for taking the time to post this review. I was very concerned to read that you where less than happy with your stay at Hellaby Hall. The room you stayed in is a Barn conversion with beams at high level which are shceduled for cleaning on a regular basis to avoid the presence of cobwebs.... More 

Crawley, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fantastic. We were welcomed by very efficient and friendly staff and our room was large, very clean and had everything we needed. Wi-Fi is free throughout the hotel but phone signals are not good in some of the bedrooms- this could be a bonus as it certainly stops you constantly looking at your phone! The staff in... More 

Helpful?
Thank Sushy210157
1 review
4 of 5 stars Reviewed 2 weeks ago

My partner and I stayed here for 3 nights, as part of a Groupon deal. It was a thoroughly enjoyable break! The staff, facilities and room was brilliant. On arrival, we informed the staff it was our 2 year anniversary, in which they upgraded us to the Fretwell Suite for 2 nights. This suite was incredibly beautiful - 4 poster... More 

Helpful?
Thank RP_9164
Hampshire
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for two nights and attended a family wedding which was also held at the hotel. The staff were very helpful and friendly. The breakfast was fantastic with a huge variety of food to choose from. We opted for a cooked breakfast and were not disappointed. Our room was clean with huge beds and a lovely, spacious modern shower.... More 

Helpful?
1 Thank CC_Mayrhofen
Castleford, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 2 nights through a groupon voucher. On arrival we were greated by a lovely lady on reception, smooth check in and lots of helpful info given. Room was perfect, spotless, simple and spacious. Breakfast the next morning was lovely, lots of choice, cooked spot on, helpful friendly staff. We enjoyed a 3 course meal on the sat... More 

Helpful?
Thank rachael9688
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning

Additional Information about Hellaby Hall Hotel

Address: Old Hellaby Lane, Hellaby, Rotherham S66 8SN, England
Location: United Kingdom > England > Yorkshire > South Yorkshire > Rotherham > Hellaby
Price Range: $67 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hellaby Hall Hotel 4*
Number of rooms: 90
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Also Known As:
Hellaby Hall Rotherham
Hotel Hellaby Hall
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