Such a pity that Trip Adviser does not allow six stars. We are just home from a three-night Hogmanay/New Year package at Cromlix and it was excellent in every respect. If I had to pick out one particular feature, it would be the exceptional dining experience in the Chez Roux restaurant. An hotel only achieves such superlative levels of service by the very careful seloection and training of staff. Well done Cromlix.
Cromlix is a place of outstanding quality on all levels. My wife and I have no hesitation is saying it is our favourite hotel and it has been our delight in sharing its very special qualities over many years. Last week we had two nights in one of their superb suites. We had Cromlix’ wonderfully presented and freshly cooked Breakfast both mornings….it is a sheer delight. And on both evenings we greatly appreciated and enjoyed two wonderful dinners. The roe deer was to die for…..photographed below. This is a special place with truly wonderful staff under the leadership of an amazing General Manager and it is a place that has never disappointed, in fact it continues to fulfil all our expectations. A stay at Cromlix with its very special qualities is uplifting, refreshing and renewing and one you must experience.…
We have been multiple times to Cromlix and have always had an incredible experience. We feel at ease, the team are wonderful and so attentive and we cannot recommend it enough. All the team are delightful, thankyou again.
We had the pleasure of staying here for 2 nights. Hotel had a lovely ambiance. From start to finish the service was outstanding. Ate in Chez Roux both evenings which was also superb. Rooms excellent standard and spotlessly clean. Looking forward to a return visit soon.
As a birthday treat, my wonderful wife surprised me wirh a 2 night stay at this hotel. Our accommodation was at The Gate Lodge, that although a distance from the main building, offers a magical sense of exclusivity. The lodge is perfwctly equipped, and even our dog, Dexter, felt at home. Our stay was perfect. Each night, we were picked up in style by the hotel to take us to the main building. We enjoyed pre-dinner drinks at the bar before a sumptuous dinner in the restaurant. The food is sublime, with creations by team of chefs that pour love into their food. As for the service, it was faultless. I cannot recommend this hotel enough. We absolutely loved it!
A cold, crisp sunny afternoon in December. The very best kind of day to spend time in and around beautiful Cromlix estate. Pre-drinks and nibbles, served with youthful confidence, by one of the attentive staff on duty. Lunch was a joy from start to finish. Food of the highest quality and invention, flavoursome and well presented. All in all, a splendid experience. A surprisingly extensive menu selection, in these times when others are rather more truncated, exemplary staff, food and surrounds. Don't think you could ask for more....unless it's the food...i'll have more of that...
We have just had a completely magical wedding experience and stay at Cromlix. The staff, the food, the location hugely surpassed our expectations for our winter wedding. We are so overjoyed that we picked Cromlix for our special day.
Had a magical stay at Cromlix to celebrate mine and my friends 50th year. The immaculate grounds pre arrival, and the welcome on arrival set the tone for our stay. We arrived early due to the horrendous weather and enjoyed a lunch in the bar till our room was ready. The suite exceeded our expectations and all the small touches during our stay made us feel extremely pampered. The food was exquisite and we both thought it was great value for money. We particularly loved the drawing room and open fires. We hope to be lucky enough to come back in the future. Thanks to the wonderful team who obviously work incredibly hard to create such an amazing ambiance.
Booked afternoon tea and an overnight stay. Everything was perfect until the fire alarm went off at 11.30pm. Phone in our room was not working so could not contact reception. Met some other guests in the hallway who indicated there had been a fire but it had been contained by staff. Night porter chapped our door about midnight. Advised him about my concern re the phone not working . Advised me he would speak to the manager in the morning. I raised my concern the next morning with the chap on the front desk , who was unaware of the fire. A young lady then came to speak to me. Said sorry and they would check the phone however showed little concern about the fire and my disappointment on how she was dealing with my issues. I expect better from a 5 star hotel and guests welfare should be paramount. That young lady could learn from Sharon the duty manager who greeted us when we arrived and went our way to make sure our stay was memorable. throughout the day. It is a shame how one incident badly handled can taint the great experience we had. …
I will start by saying I had gifted Afternoon Tea to my inlaws but as their health has deteriorated quickly they were unable to go and said we should go so not to waste the voucher. I would have been embarrassed for them to receive this afternoon tea, it was so poor. We were greeted warmly and shown into the drawing room, given a tea menu then left for around 15/20 minutes. We were the only people in and I was nearly going to find someone! When it did arrive I was underwhelmed. Usually there are some nice savouries with the sandwiches, we were served a nice sausage roll slice but the other savoury was a small warm cheese scone. Really? At £40 each I expected more. The cakes and sandwiches were nice enough but not anything special. Quite frankly I've had better... many times over. I cannot recommend.…
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