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Holiday Inn Express Liverpool Hoylake

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Holiday Inn Express Liverpool Hoylake
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444 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Myself and my partner stayed here when we had sold our flat and we're waiting to complete the onward part of our chain. We were there for 2 nights and found the hotel to be well staffed, clean and comfortable. Our room was a good size with a lovely bathroom. As we'd not booked for a holiday we weren't bothered... More 

Helpful?
Thank LottieAlvis
Dukinfield, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

stayed for 2 night took dog, breakfast not hot and not much choice, had to eat in reception??? room not clean, very noisy from 7am every morning with staff talking very loudly outside...no sleep quality room doors constantly being slammed, not a nice hotel. avoid avoid.....

Helpful?
Thank zelda91
Johannesburg, South Africa
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel was okay for the price. I thought the beach was close, but while it's close to the sea, the water is about 3km away! Don't be fooled by the location from Google Maps! plenty good restaurants close by. Staff not very helpful or friendly. Breakfast was bad, food quality was poor, looked like left-overs!

Helpful?
Thank wdulabh
Macclesfield, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago

We booked a family room for one night. You could not fault the room. It was tasteful and immaculate although the hotel itself is noisy as the bedroom doors make a loud noise when closed yet fail to stop the noise from the corridors. It is not a quiet place to stay. Breakfast was basic with tasteless food and no... More 

Helpful?
Thank Maccvisitor
Edinburgh, Scotland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed last weekend. Pleasant hotel. Shower had been polished to clean and I slipped on getting in and badly bruised my ankle. Reported to front desk but no details taken. I was offered nonslip mat but it never appeared in room. Mentioned safety problem at check out but still no details taken. On return home we emailed head office to... More 

Helpful?
Thank JRoss1103
IHGService, Guest Relations Manager at Holiday Inn Express Liverpool Hoylake, responded to this review

Dear JRoss1103, Thank you for taking time to leave a review of our property. We certainly regret the overall dissatisfaction you had experienced during your stay. We appreciate your loyalty to our brand and hotel. I certainly regret to read that the non-slip mat was not brought to your bathroom for safety concerns and we are sorry for the service... More 

Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Typical Holiday Inn express. Very clean and comfortable with pleasant and helpful staff. Dog friendly. Breakfast was a little basic but perfectly adequate. Hoylake is a delightful and interesting town and the hotel is very close by in a very pleasant residential area. Close to beach

Helpful?
Thank Peter T
Canton of Zurich, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

No sleep, drunk groups, intimidated by staff and staying drunk groups ! DO NOT STAY AT THIS HOTEL. When complained to staff, complaint not dealt with, staff smirking. If you want bad experience stay here! Breakfast awful! Husband threatened when he tried to deal with group of 16 men intimidating us

Helpful?
1 Thank Karen b
IHGService, Guest Relations Manager at Holiday Inn Express Liverpool Hoylake, responded to this review

Dear Karen b, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for the inconvenience caused by other guests during your stay and for the... More 

Sutton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 23, 2016

A new hotel, everything you need for parking, comfort and access to beach and station (easy access to Liverpool from here). One minor downside is the lack of air conditioning in the bedrooms, which on one of the hottest nights of the year was difficult but staff helped with an electrc fan. They also manged to 'forget' to service our... More 

Helpful?
1 Thank jaystwo
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2016

I put a friend up in this hotel while he was recovering from an operation, and work was being carried out on his flat. He was there for 12 nights. The staff were all extremely helpful and friendly, and made what could have been a very difficult time into a much more relaxed one. A special thank-you to Adam who... More 

Helpful?
Thank Simon B
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 20, 2016

We stayed the night as it was the wedding venue. Room was spotless. Staff were very friendly and efficient in both the hotel and Marco Pierre restaurant. Special thanks to Isobel for making a fuss of my grandchildren! My only complaint was the lack of bacon at the self serve breakfast. Also the toaster barely browned the bread when first... More 

Helpful?
Thank PatBrandon
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
This new build 56 bedroom hotel gives you something unique;a mix of cosmopolitan, blending with the original VictorianHouse which will house our fabulous Marco Pierre WhiteFrankies New York Italian, bedrooms and meeting rooms.The supporting infrastructure offers an eclectic mix ofrural, urban and coastal activity from sailing at the seasidetown of West Kirby to playing golf at the neighbouringRoyal Liverpool Golf Club, home to the Open Golfchampionship in 2014 following its success in 2008, tosightseeing, shopping and exploring the City of Liverpool,hailed as the best European Capital of Culture on record,also ideally placed to visit the Historical City of Chester. ... more   less 

Additional Information about Holiday Inn Express Liverpool Hoylake

Address: The Kings Gap, Hoylake CH47 1HE, England (Formerly Kings Gap Court Hotel)
Location: United Kingdom > England > Merseyside > Wirral > Hoylake
Price Range: $75 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool Hoylake 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Kings Gap Court Liverpool
Holiday Inn Express Liverpool Hoylake Wirral
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