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Premier Inn Wirral (Heswall) Hotel

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Premier Inn Wirral (Heswall) Hotel
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371 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Lincoln
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed yesterday NEW

Lovely location, perfect for visiting Liverpool and surrounding areas. Very clean, and nicely decorated. Good sized rooms with extremely comfy beds, and most staff were friendly and helpful, unfortunately just one member of staff let down the whole stay, when she clearly wasn't happy with our answer to the question her colleague asked, "did you have a good night?", she... More 

Helpful?
Thank NatashaAimee
Swindon, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Although the hotel is near a busy road, there was no noise in the room that was situated at the front of the Hotel but was one of the furthest away from the road. The room was clean and tidy with plenty of towels and pillows. It was serviced everyday, although you have the option to not have it serviced... More 

Helpful?
1 Thank BowlingKaz
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank You for your great feedback. I will pass this on to our team who will be very please that you enjoyed your stay. Hope to see you return to Heswall Premier Inn in the future. Thank You . More 

Oxfordshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed one night with family before Football match. Warm welcome and really friendly staff in Hotel and restaurant. Went for the meal deal in the Beefeater next door which was good but difficult to work out the bill i.e. what was included but they did go through it with me and was still good value. Good location for Chester and... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Mpazza
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for taking your time to give us some great feedback. I will pass on your lovely comments to our team who are always happy to help. Look forward to seeing you again and thank you for choosing Premier Inn. More 

Leicester, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Rooms clean and comfortable, disappointed that the 2 rooms I had booked were completely opposite ends of the building. When I asked about a move was told they do try to book rooms together- obviously no attempt for our booking however. Friendly staff. Free wifi terrible. Will stay again for sure....but little other options for this location.

Helpful?
Thank 186334Nikki
Birkenhead, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked my two Daughters and their families in when we had planned a special family party. Family rooms were the same price as double so represented excellent value.. The rooms were lovely and clean and the beds were über comfortable. We all met up for breakfast which was super value and the kids ate free

Review collected in partnership with premierinn.com

Helpful?
Thank Wendy D
Derbyshire, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for my daughter's wedding last weekend room was spotless. Staff on arrival were very friendly and polite, helped us with directions etc. Although the hotel was busy they was no disturbance during the night from other guests and we slept well. Breakfast at the pub next door was great plenty of choice and properly cooked. Would stay here... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Bob A
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for taking your time to give us some great feedback. I will pass on your lovely comments to our team who are always happy to help. Look forward to seeing you again and thank you for choosing Premier Inn. More 

Herne Bay, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very good nights sleep; the beds are as good as the adverts, although the adverts drive me mad! Quiet corridors, friendly staff, and an excellent breakfast in the next door Beefeater restaurant (with equally friendly staff)

Helpful?
Thank Glynis O
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank You for sending us great feedback. Look forward to welcoming you back to heswall Premier Inn. More 

Wales, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Me and my family recently stayed here for a few nights. A lot of construction work going on but it didn't bother us at all. Nice park attached to the hotel which my kids loved! A lot of wasps in it though (I hate wasps!) Rooms were nice and clean. Staff were very friendly and chatty. Had a nice chat... More 

Helpful?
Thank Sally G
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for taking your time to give us some great feedback. I will pass on your lovely comments to our team who are always happy to help. Look forward to seeing you again and thank you for choosing Premier Inn. More 

Lowestoft, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 20, 2016

Our first stay at a Premier Inn and I was absolutely delighted with the quality of the room and the polite, friendly staff. The receptionist on our arrival was so helpful and offered to book taxis and evening meals if required, she also made sure that I was aware that they provide a 24 hour service and so if we... More 

Helpful?
Thank Lisa R
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your lovely feedback. I will pass this on to our team who will be happy to hear you enjoyed your stay. Thank you for choosing Premier Inn and look forward to welcoming you back again in the near future. More 

Nottingham
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 9, 2016

We stayed here on a Sunday evening after a day at Chester zoo. Upon checking in, there was a notice saying construction work was going on. It started from either 7.30am or 8am....I can't remember which and you may experience some noise. They did say that if you wanted to move to another PI they could look at near-by hotels,... More 

Helpful?
Thank NottinghamK1901
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Explore both the bustling and quaint sides of this thriving village, handy for Thornton Manor ... more   less 

Additional Information about Premier Inn Wirral (Heswall) Hotel

Address: Chester Road | Gayton, Heswall CH60 3SD, England
Location: United Kingdom > England > Merseyside > Wirral > Heswall
Price Range: $59 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Wirral (Heswall) Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Premier Inn Wirral (Heswall) Hotel Heswall
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