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Cheltenham Park Hotel

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Cheltenham Park Hotel
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1,529 Reviews from our TripAdvisor Community

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Showing 1,513: English reviews
Bristol, United Kingdom
Reviewed 2 weeks ago

With my partner I spent a 3 day Christmas Break at the Cheltenham Park Hotel. Excellent in every way - spacious comfortable room, lovely food and great friendly service. All this plus unexpected 'extras' such as the cream tea of scones, jam and cream on arrival Christmas Eve; a stocking hanging on our door Christmas Day morning with tangerines, chocolates...

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Helpful?
Thank 271Sheila
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear 271Sheila, Thank you so much for leaving such a great review! I have passed your comments to the team and we are all very pleased that you enjoyed your stay with us and had a fantastic time. Why not book your Christmas 2017 break now? we do offer discounted rates to early bookers.... We wish you a very Happy...

Reviewed 2 weeks ago

We bought the voucher from Amazon Local so it was cheaper than the original price. I would have agreed to pay the normal price as the place was really lovely with amazing food. You have to take a taxi from the Promenade. And the taxi driver we met was very nice explaining us about the horse race.

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Helpful?
Thank Thi Rein Dra Z
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Thi Rein Dra Z, Thank you for taking the time to review our hotel. I am very pleased to note that you enjoyed a fabulous visit! We endeavour to ensure that all of our guests needs are met and even exceeded on a consistent basis, and I'm glad that we've been able to do this for you. I have...

Aylesbury, United Kingdom
Reviewed 2 weeks ago

We booked into this hotel to celebrate and see in the New Year, there were 5 of us in our party, two couples and my elderly mother. there are two car parks at the hotel none of them indicating which one to use for the main reception, we parked in the first car park that we came to and found...

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Helpful?
Thank janrennie
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Janrennie, I’m so sorry to read that you were so dis-satisfied with your recent new year’s celebration. We have several different signs outside the hotel indicating the location of the parking and the reception area, and I’m sorry these were not completely clear to yourself. We are currently looking at our hotel signage and will be introducing new signage...

Brighton, United Kingdom
Reviewed 2 weeks ago

Stayed at the Cheltenham Park Hotel for a three night break over the New year. The meal on the first evening (30th December) was a disappointment. It was a buffet with a starter followed by a mail meal which involved two meat and one vegetable choices but no fish choice. The selection of deserts were OK but did not include...

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1Thank S1921PPkeithp
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear S1921PPkeithp, Thank you for taking the time to leave us feedback about your new year celebration. I’m really sorry that you were not satisfied with your meals during the gala buffet during the event. We aim to provide exceptional service and the highest possible variety & quality of food. I am concerned to read your comments as we have...

Reviewed 2 weeks ago via mobile

A few friends and myself booked for a overnight stay with the casino night. The ladies on reception were fantastic, friendly and as helpful as they could be, infact everyone was friendly and was eager to make our stay nice. We took full advantage of the pool and steam room (which was very nice). Our room was spotless and comfortable...

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Helpful?
Thank Lisa D
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Lisa D, Firstly let me thank you for choosing our hotel and i am so happy that you had a fantastic 5 star experience. Your lovely comments regarding the staff are super! they really deserve all the praises as they all work very hard to ensure guests have a memorable stay. Great to see that you loved your newly...

Worcester, United Kingdom
Reviewed 2 weeks ago

Booked a 3 day break for New Year. £4,3 million currently being spent on refurbishment. Our room was refurbished and to a high standard. Clean. Spacious. Bath/shower. Friday started with 3 course dinner. Cold starter table to help ourselves and soup. Followed by a Carvery. Finally a large choice of deserts. Excellent quality. Hot. and service professional and efficient. 31st...

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Helpful?
Thank sue j
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear sue j, What a superb 5* review. Thank you! Firstly let me thank you for choosing our hotel and i am so happy that you had a fantastic experience. Your lovely comments regarding the staff and food are super! they really deserve all the praises as they all work very hard to ensure guests have a memorable stay. I...

Reading, United Kingdom
Reviewed 3 weeks ago

We thoroughly enjoyed our three night stay here between Christmas and New Year. Large, nicely furnished bedroom with comfortable king size bed. Excellent buffet style breakfast with an extensive choice. Very enjoyable and nicely presented evening dinners in pleasant surroundings. All the staff were very friendly and helpful. All in all, extremely good value, and we would recommend this Hotel.

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Thank DSSFS
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear DSSFS, It’s great to see that you enjoyed your extended stay. The most important thing to all of the team is that we make sure all our guests have a fantastic time, and I’m glad it shone through. I have personally passed on your praise to the team,they really appreciates the feedback, Thank you!! We cannot wait to welcoming...

Reviewed 3 weeks ago

I took my sister for her big birthday treat recently. The staff were amazing, room fabulous, overlooking the golf course and wooded area in a premier room. Food lunchtime and evening was fantastic, honestly. Very clean everywhere too. However we were upset by the spa treatments which my sister received from GRACE, the blonde girl, I had Laura who was...

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Thank Sara C
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Sara C, Firstly, Happy belated Birthday to your sister!! and thanks so much for your nice comments about your stay at the Cheltenham Park Hotel. I am pleased to note that we as a team managed to get it right for you, both Laura and Jane have actually read your review and they are so happy about it. I...

Southend-on-Sea, United Kingdom
Reviewed 3 weeks ago

I found this hotel in the Daily Mail and we booked it hoping for the best. Well,we all agreed that this hotel,while not perfect,was lovely. The staff were amazing, so friendly, helpful and polite, couldn't fault them. We arrived Christmas Eve and were welcomed with a cream tea, lovely! Christmas lunch was a jolly affair and there was a lovely...

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Helpful?
Thank Wodonga11
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Wodonga11, Thank you for sharing your experience. I am very pleased to note that you thoroughly enjoyed your stay with us. I will share all of your comments with the team in order to ensure that they continue to offer this great level of service. We generally receive great feedback about our beds and pillows so its quite unusual...

Reviewed 3 weeks ago

Just had a lovely weekend at this wonderful hotel,the room was large and clean with complimentary bottled water and delicious chocolates,the evening meal,afternoon tea and breakfasts were perfect,the staff were warm,welcoming and very friendly nothing was too much trouble. Would recommend this hotel to everyone . Great

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Helpful?
Thank Mark G
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Mark G, Thank you for reviewing our hotel on Trip Advisor. I was very pleased to note that you thoroughly enjoyed your stay with us. I have shared all of your comments with the team in order to ensure that they continue to offer this great level of service. I look forward to welcoming you back again in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A lovely four-star Georgian manor house, Cheltenham Park Hotel has 152 bedrooms, including 70 premium rooms, and parking for 170 cars. Set in spacious landscaped grounds, complete with lake, overlooking Lilleybrook Golf Course, it’s just two miles from the centre of Cheltenham, with its historic promenade and impressive Regency architecture. On the edge of the beautiful Cotswolds it’s an ideal base for walking and Cheltenham Racecourse and the National Arboretum at Westonbirt are also close by. Relax in the Health & Leisure Club’s pool, sauna and steam room before dining on lovingly-prepared local ingredients in the 2 AA Rosette Lakeside Restaurant. ... more   less 

Additional Information about Cheltenham Park Hotel

Address: Cirencester Road | Charlton Kings, Charlton Kings, Cheltenham GL53 8EA, England
Location: United Kingdom > England > Cotswolds > Cheltenham > Charlton Kings
Price Range: $77 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheltenham Park Hotel 4*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Priceline so you can book your Cheltenham Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Charlton Kings
Charlton Kings Barcelo
Cheltenham Park Hotel Charlton Kings
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Questions & Answers

Here's what travelers have asked, with answers from Cheltenham Park Hotel staff and other travelers.
15 questions
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Gloucester, United Kingdom
Ipswich, United Kingdom
over a year ago
Reading, United Kingdom
29 days ago
Manteno, IL
6 months ago

See all questions (15)

Questions? Get answers from Cheltenham Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you have a disability problem beware there is no lift but can be manageable.”
 of 5 bubbles 271Sheila, 2 weeks ago | Read review
“All rooms are quiet,but some are a long walk from facilities. Request room nearest to dinning room”
 of 5 bubbles suej340, 2 weeks ago | Read review
“Choose a premium room facing the golf course.”
 of 5 bubbles DSSFS, 3 weeks ago | Read review
“Premier room is great! Newly redecorated!”
 of 5 bubbles , 3 weeks ago | Read review
“We asked for a quiet room,but it was MILES away!!”
 of 5 bubbles Wodonga11, 3 weeks ago | Read review
5 of 5
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