Had an Event in Margate & usually stay at the Premier Inn there but different in cost was large so opted for Ramsgate & the £10 taxi cost to get me to the event.... Must admit service was great & staff did all they could to please us & helped getting Taxi's .. would definitely look at using Ramsgate to stay at in the future.
Having a new bathroom installed meant that it was impossible to remain at home whilst the work was ongoing. We checked in for 10 days, as this hotel was close to home . It was a very enjoyable stay. The bed was very comfy and the restaurant staff were particularly pleasant and helpful. Lovely breakfast.
Everything you need , lovely and clean , comfortable, good restaurant attached ,friendly staff . A very pleasant stay . Good situation with free parking onsite . The eat all you can breakfast was brilliant set us up for the day and our evening meal was good too .Thanks to Ronnie and Lauren who were so friendly as were all the staff.
Had the bank holiday sun night at the premier inn nice clean hotel good restaurant attached, mc Donald’s just across the road staff in hotel and restaurant very helpful good all round premier inn at a good price
Rang ahead & asked for a quiet room . Request was met, we had a ground floor room at the very end of the corridor, facing the back. Quiet enough , but I have extremely sensitive hearing & could hear a thumping noise , not excessive but sounded like maybe a generator a way away. We stayed 2 nights , room was standard Premier Inn . Bed comfy & room clean. Sofa bed had seen better days but we only put our small case on it so wasn't bothered. Our room was the same price for the 2 night stay, but no housekeeping. Bed not made up & no cleaning of bathroom. We reused towels ( we have no issues with that) . Asked for more tea bags ( only 2 in the room) all reception staff were lovely . Mentioned one morning that someone had thrown over the fence used Macdonalds rubbish , this was removed by the time we got back. Not the hotels fault & with a fast food chain so close , some morons think it's OK to dispose of rubbish that way there's nothing Premier Inn can do ! Didn't use pub/ restaurant on site as we were visiting friends who catered for us.…
From the friendly welcome to the spotless room, comfortable bed & excellent breakfast, who could ask for anything more. There was plenty of safe parking with CCTV coverage. The room was very quiet Very varied menu at the restaurant to suit most tastes.
The hotel service and welcome very poor. Staff few and far between. Beds uncomfortable no window that opened within the room can be noisy food was shocking. No explained the meal deal we purchased all in all it was the worst premier inn experience I’ve had normally really impressed with premier inn as a hole
The hotel was clean, comfortable and quiet. The food in the Table Table restaurant was good. The staff were very friendly, helpful and efficient and the service was very good. Check in and check out were quick and efficient.
Having not been away for nearly 3 years a few nights in Margate seemed a nice idea. We have mostly used a premier Inn in the past with the standard good for what you pay. However, this one was dirty. An inch or so of dust against each skirting board along every corridor. Dust around the table an d bed in the room. Having waited until 3.10pm for the automatic check in to fire up, it would not find our booking. We rang the bell and a man appeared straight away, obviously watching on cctv for the last 20 mins we had been in the reception. No friendly greeting. In fact I think we were a nuisance. No offer to book restaurant etc. No "did you have a good journey" etc. In 2 days we saw 4 staff, including one maid. The shower was barely a trickle. Two teabags (and of course no biscuits) and with no rooms cleaned daily, no new supply. ( Although a lady who we saw once,on reception did give us a bagful This may be a one off , but Premier Inn cannot hide behind COVID any longer. BTW the Table Table was excellent…
We have stopped here many times but this time was awful. Someone was smoking weed set fire alarm off we could smell it 2 nights running gave me a headache staff excuse was covid. Alway my partner is disabled he could see that but Sent us to the highest floor I had to go back to reception to get room changed which he did after me haven't to have a moan and yes I asked before hand and pointed out about his walking. The Premier Inn are not interested in customer care I have wrote to head office and got nothing back. The resurant was very good.
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