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Holiday Inn A55 - Chester (West)

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Traveler (114)
Room & Suite (89)
Dining (5)

About

Location
Cleanliness
Service
Value
Property amenities
Room service
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
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HOTEL STYLE
Mid-range
HOTEL CLASS
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592Reviews
167Photos
7Q+A
100Room tips
Traveler rating
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Popular mentions
Stayed one night for a friends wedding, left phone charger in the room, called up to see if they had it said they never. I had left the room walked to the car and came home it wasn’t in my bag or car ! Be careful you pack everything !!!
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Reasonable hotel and a great cheap price Sunday overnight for the Holyhead ferry Food adequate in the smallish bar area Rooms adequate but not elaborate A few restaurants in this site of a service station area
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I stayed here for a week in March. The room was lovely, modern and clean with a nice bathroom. Tea and coffee making facilities as you would expect and a decent hairdryer in the room, along with iron and ironing board. Breakfast was good, hot and cold options available, along
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Response from IHGService, Guest Relations Manager at Holiday Inn A55 - Chester (West)
Responded 1 week ago
Hi 20094, Thank you for your stay and for taking the time to share your experience during your business trip. It is great to read that you appreciated our room accommodation and amenities. I am glad to see that you found our food quality to your liking. I understand there are hit and miss with our staff service and would like to apologize for any inconvenience this may have caused you. I'd be happy to discuss this with our food and beverage team to be able to deliver a more seamless service in the future. Thank you for being our guest and for the three out of five stars rating, we hope to earn those extra two stars with your next visit. Best, Christian C. Case Manager IHGService
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We stayed overnight for our friends Wedding anniversary celebration - the room was immaculate, clean and tidy, with everything you needed for a comfortable stay - The breakfast is absolutely fabulous, lots of choice, fresh fruit pastries and hot food too with a good options for
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Food is mediocre and certainly overpriced. The rooms are outdated and not value for money. The general feel is that this is a 2* motel that pretends to be a modern hotel - just pathetic! It further devalues the Holiday Inn brand in my opinion.
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Response from IHGService, Guest Relations Manager at Holiday Inn A55 - Chester (West)
Responded 1 week ago
Hello Goodangel, I admire you sharing your time to give us your honest feedback. I'm delighted that you chose us during your trip to Chester West. All we wanted is to make our guests smile throughout the stay. I'm sorry that we didn't meet the kind of experience that you've expected from us. I understand that the ambiance and setup of our rooms is not what you've anticipated from an IHG hotel. Our property has been in this area since 1997 and trust that the management does an excellent job in maintaining its upkeep. The thoughts of our visitors are important so I imparted yours to the entire team. I'm confident that your words will be taken into consideration in future refurbishment plans. I'm hopeful that you'll give us another opportunity to regain your faith to our brand. Safe travels, Leni C. Case Manager IHGSerivce
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12345618
Is there access to a frequent bus service to Chester from this hotel ?
No apparent bus service but we were going to a wedding so booked taxi. Took ages and was expensive even though not far away. Funny position on dual carriageway.
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Hi is it best to book an executive room? What is the difference? Thanks
It was a family room we booked with 2 double beds I think this was classed an executive room and was very comfortable
1 vote
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I agree with last answer around £5 alcohol and £3 soft drinks
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Not sure a sim not a sky sports fan sorry you would need to check the hotel web site
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Not sure but if you contact the hotel directly they should be able to tell you
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12
"ask for a room far away from the A55"
"Rooms at the back you are less likely to hear the traffic if you are a light sleeper"
"we had 118"
"Second floor is best."
"Rooms at the rear of the hotel might be a bit quieter but, if you are a light sleeper, choose a different hotel"
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PRICE RANGE
$63 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn a55 - chester (west) hotel northopholiday inn northopholiday inn chesterchester holiday inn
LOCATION
United KingdomWalesNorth WalesNorthop
NUMBER OF ROOMS
56
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