Arrived early our room wasn’t ready so Claire upgraded us to a family suite which had a magnificent view. We were made very welcome and told to ask if we needed anything. We will definitely come back, The hotel was very clean, although food wasn’t available there were menus for local takeaways, plus short walk away were various eateries, plus cutlery plates etc., available in conservatory so that you could eat either in room or conservatory.
The room was huge, comfortable four poster bed, nice little kitchen area, great views over the harbour, didn't see many staff, but they were friendly and helpful. Good base for exploring North Wales. Would stay there again.
We booked this hotel for a weekend away as a family for my husbands birthday. Very easy to find and has amazing surroundings. The receptionist was really polite and welcoming, she gave us a tour of the hotel to show where everything was before taking us to our room. Our room was lovely! Just the right size for 3 of us and the view from my sons room was spectacular, the marina and boats, perfect for a 4 year old. There is also a list of places around the hotel for you. We had pre-booked the La Marina restaurant which was a good job because it was fully booked. Would highly recommend this place to eat. I cannot fault this hotel at all.
We received a friendly welcome which was a good start. Our room was OK with a stunning view down the Menai Strait. However the en-suite bathroom was a joke; unbelievably tiny with a shower so small it was like being nailed vertically in a coffin ;-) Bed was comfy and the room was clean. NEGATIVES: No food available unless one forked out extra for an extortionate amount for a continental breakfast. Poor! Around the hotel was OK but everything looked a bit tired. However, it was the grounds of the hotel which, frankly, appalling. It had all the ambience of a stone quarry. Very tatty with broken rotting tables and seating on a bed of rough gravel with a plethora of weeds growing through it. It doubled as part of the spacious car park which also housed some broken down boats and rusting boat trailers. There was guttering hanging off the roof with an attempt to hold the down pipes with bits of rope. This hotel's situation is totally wasted. It has great views. If only the owners took some pride on the exterior by creating a garden and buying some new outdoor furniture it would potentially be a very nice place. Because of this we found the hotel considerably overpriced and this is one that;s been crossed of our :come again" list.…
Our stay neither been underwhelming nor overwhelming. Staff catered to us which we appreciate but the place could do with some modernising. All in all decent but changes could be made for the better. WD
Whilst our room was clean and warm the hotel was in desperate need of redecorating. It felt totally neglected and unloved. We understand in these difficult times that only a very limited service could be offered and we expected that but the room where we could use a microwave to heat a meal was sparce and obviously not regularly cleaned judging by all the cobwebbs on the chairs and tables provided. On our second day using this facility, the room was festooned with sheets hanging up to dry. Given the size of the hotel and several rooms not in use, much better thought could have gone into providing a more comfortable area being available for guests to use whilst the restaurant was not open. It was a real shame as this would have made us feel more welcome and possibly more inclined to stay again in the future. Kind regards Mr and Mrs Long…
Excellent stay , highly recommended. Wonderful location with exceptional views. Very friendly staff, nothing was too much trouble for them. Comfortable bed and luxurious suite. Will definitely stay here again.
I booked a penthouse and found the views from the room most spectacular. We used the swimming pool on both days we were there and it was nice and warm. We had a kitchenette in the room and a large dining table so we were able to eat in the room in the evening. The hotel staff were very friendly and offered to help with the luggage. The local area was very picturesque and some good walks by the sea on the doorstep. I would stay there again.
After initial mix up and discovering restaurant is not open during the Winter (Booking.com says it is!), the management worked hard to make my stay enjoyable. I was ugraded from a room to an apartment and they made sure they opened the kitchens for me to provide a (truly excellent) cooked breakfast each day! The apartment had self catering facilties, so - with the help of local takeaways - I was well catered for and very comfortable with wonderful views from the balcony down the Menai straits. All in all very comfrtable and good value - a bit sorry to leave if I'm honest!
Last minute booking for 13 work colleagues to trek up Snowdonia. Perfect location for this as only 12 minute drive away from where we were starting from. This is a quaint family run hotel and everyone bent over backwards for us, even made us packed lunches to take with us. Great choice of rooms, spacious apartments and the beds were really comfortable. A little dated but clean. We loved the indoor pool with sauna. Views from the hotel are beautiful, we were lucky as we had blue skies and could see for miles. Great cooked breakfast and continental selection and a separate comfortable bar area. The two local restaurants we tried served really good food too. Gardffon Inn and La Marina, would recommend both but book ahead as both were busy. I received praise by my senior manager for finding such a great place for us all. Would definitely book again!…