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The Manor House Hotel

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Traveler (335)
Room & Suite (44)
Dining (34)
Overview
  • Excellent33%
  • Very good31%
  • Average16%
  • Poor11%
  • Terrible9%
Travelers talk about
“spa treatments”(60 reviews)
“living social”(32 reviews)
“hunting lodge”(21 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Reviews (1,181)
Filter reviews
1,181 results
Traveler rating
375
369
189
136
112
Traveler type
Time of year
LanguageEnglish
375
369
189
136
112
Show reviews that mention
All reviewsspa treatmentsliving socialhunting lodgewowcher dealspa dealsteam roomposter roomlovely spalots of characteroriginal featuresstaff were lovelylounge areaovernight staywedding receptionleisure facilitiesstables barrelaxing break
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1 - 5 of 1,181 reviews
Reviewed 2 days ago via mobile

Just returned from a 2 night living Social deal from the Manor House.Hotel needs some tlc but a great place to stay.Food is amazing and plentiful esp breakfast.Staff are so friendly and helpful.The swimming pool is a bonus the best spa bath too.You can lounge...More

Thank mojo044
Reviewed 2 days ago

The hotel looks nice from the outside and when you first arrive into the main bar area you are lulled into thinking it's nice place with a bit of "old world" charm....don't be fooled! It's a dark, dated, filthy hotel which is dropping to bits....More

1  Thank Paula C
Reviewed 4 days ago via mobile

Booked a room on Groupon. On arrival we refused the 1st room, then the 2nd and 3rd room we were offered. All rooms were so grotty and you could feel the springs in the cheap mattressea. We accepted the 4th room that we paid an...More

4  Thank MistyMoon123
Response from James H, Front Office Manager at The Manor House HotelResponded 3 days ago

Dear MistyMoon123 I am really sorry you feel that way about our hotel, we are not perfect but we are certainly not grotty, grimy and smelly. Of course some rooms are better than others, and this is the case in all hotels,and the superior rooms...More

Reviewed 5 days ago

Stayed for two nights to attend a wedding off site. The hotel is badly in need of a refit, but the terrible levels of cleanliness in rooms is inexcusable (even for a 12th Century building). Food in restaurant (evening meal) and breakfast were decent quality,...More

2  Thank MunroSinclairSmith
Response from James H, Front Office Manager at The Manor House HotelResponded 4 days ago

Dear MunroSinclair Smith, Thank you for your feedback regarding your recent experience at The Manor House Hotel. It is only with guest feedback both good or bad, that we can improve our business. As you commented it is a 12th Century building with original features...More

Reviewed 5 days ago via mobile

Arrived about 10.30. Spa was lovely..although if you want a bed you must arrive for it opening at 9am. Sauna,steam room were nice although steam room rather smelly but it is what it is. Staff were lovely,pleasant and attentive. Pool was lovely and cold esp...More

Thank josephine_king
Response from James H, Front Office Manager at The Manor House HotelResponded 4 days ago

Dear josephine_king, Thank you so much for your kind comment regarding your spa day, and I hope you liked our beautiful new conservatory. Before your comments, we noticed guest were reserving the lounges and have already put procedures in to ensure this does not happen...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$75 - $254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$75 - $254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Photos
Traveler (335)
Room & Suite (44)
Dining (34)
Pool & Beach (4)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
shades2280
August 9, 2018|
AnswerShow all 4 answers
Response from Jill R | Reviewed this property |
Probably best to give them a call. We were on a groupon offer and it did say it was over 18 for us.
1
Vote
Paddy C
February 11, 2016|
AnswerShow all 3 answers
Response from Alan B | Reviewed this property |
Bishop Auckland is 5 - 10 mins away and Durham is about 20 - 25 mins away
1
Vote
JamesCoupland
February 2, 2016|
AnswerShow all 3 answers
Response from Lordandladyhutchinson | Reviewed this property |
not sure on times but the breakfast was the best part of our stay!
1
Vote
Room Tips
"take an air bed for the kids"
kroome46
2 million years ago
Read review
"Book at Ramside Hall instead"
aandj911
2 million years ago
Read review
"Ask for the larger rooms with 4 poster beds"
Dicky48
2 million years ago
Read review
"I hope you have better luck than we did. Winter may be better."
Neil103
2 million years ago
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