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Hotel Zabljak

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Trg Durmitorskih ratnika br. 1, Zabljak, Durmitor National Park, Zabljak Municipality 84220 Montenegro
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Traveler (60)
Room & Suite (22)
Dining (2)

About

#15 of 29 B&Bs / Inns in Zabljak
Location
Cleanliness
Service
Value
Hotel Zabljak is now renovated.Hotel is completely adjusted to the standards of a modern hotel. The external part of the hotel has not been changed,while the internal part was completely transformed.Provides clean and comfortable double rooms, studio apartments, with: cable TV, Wireless internet, safe box, minibar etc.In the hotel, at your disposal are also a restaurant serving local and international food, all in the center of Zabljak. Also we have mini spa centre,conference room and gym. We promise a relaxed and comfortable stay in an intimate atmosphere, a perfect place for vacation in quiet and peaceful Zabljak. The hotel is an ideal place for winter holidays; we are a 10-minute drive from the ski center just outside of town.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle rental
Game room
Meeting rooms
Fax / photocopying
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Hiking
Ski school
Skiing
Spa
Massage
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Housekeeping
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Serbian

Location

Full view
41Car recommended
Grade: 41 out of 100
17Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
97Reviews2Q+A8Room tips
Traveler rating
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Mike P wrote a review Aug 2020
London, United Kingdom33 contributions12 helpful votes
This was a second time I stayed in Hotel Zabljak (and for sure the last one). This is far from 4 stars hotels when it comes to comfort, service and food. Therefore, it is heavily overpriced for what you get in return. In fact, it's so stressful experience that you will ask yourself ''Was that relaxing holiday for what I paid as it was 4 stars hotel?''. The biggest problem is their unfriendly staff. Some of them are openly rude and aggressive (as that old waiter working evening shifts) to other staff that are not plain rude, but not very friendly either. All of them just make you feel unwelcome and their attitude is as they are doing your huge favour for hosting you: zero smile, do not care for your needs to even rude answers and eye-rolling... Because of Hotel Zabljak's terrible staff and the energy they create, we did not feel welcome and relaxed at all. The second problem are their very uncomfortable beds and sofa. It's not type of place you can't wait to enjoy resting in your room's bed or sofa. The beds are too firm, too short and too shaky. Sofa is too small and too firm (very uncomfortable and not enough space for two people). The third issue - they have no elevator. Expect to climb from the parking or streets about 20 stars to the reception and then further to your floor. If you have a luggage, expect to sweat a lot (I guess that is Hotel Zabljak's four star experience). Of course they do not care to help with luggages or apologize of their lack of elevator. Their parking is absolute mess - it's crowded, narrow, stressful and someone occupied our parking that was assigned to us. They expect you to lock your parking space with some keys (expect to get your hands dirty - another Hotel Zabljak's four star experience). Again, parking level is at least 20 stairs to the reception. Except of one lamb dish, their food is very low (student dorm's) quality. It's very bland and tasteless (except of one dish with lamb that was the only great, pretty much the only good thing in our entire hotel stay). On the first morning we discovered that milk was spoiled (too savoury tasted). On our remark, they replaced the milk. It's pity they do not offer local food which is high quality organic food. Instead they use lots of processed low quality food from supermarket. As for serving it, expect more surprises there. For example they offered us ''fruits'' for dinner and brought two wholes pineapples (with skin and not cut at all). Cutting your pineapple is another Hotel Zabljak's 4* stars experience. They abolished buffet and hence their choice is minimal (they offer the same food choice for breakfast and dinner). They justified it with covid-19 measures but we checked at two other hotels and they they had buffet during the same time. So, covid-19 was just Hotel Zabljak's excuse to abolish buffet and offer low quality and limited food options. Wifi was slow and not very stable. As a ''4 * stars hotel'' they claim they have a spa. I advise you to not even dare to ask at the reception for a spa (or just try or and you will see yourself their kind answer :-) The only positive was their big restaurant garden. Hotel Zabljak would maybe OK choice with 50% lower prices than now. (I say maybe because they rude staff is not even worth paying that amount for a stress and feeling of discomfort they cause). Again, their facilities and services are far from level of prices they charge. They are far from 4* hotel (objectively they are 1* or max 2* hotel - and I am being generous with this). Hotel Zabljak is disgrace for Zabljak and Montenegro and I would not recommend you booking it at all. If you really want to experience true 4 star hotel (with 4 stars Western standards of food, comfort and hospitality) try Soa Hotel and maybe Polar Star Hotel in Zabljak. Otherwise, if you prefer saving some money avoid Hotel Zabljak, you can get the same level of service and comfort for way lower prices.
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Date of stay: August 2020
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Room Tip: Avoid this hotel
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lorenclori wrote a review Oct 2019
8 contributions2 helpful votes
Having stayed number of times at this hotel, I feel gratitude to their staff - all of them, including receptionists, waiters, cooks etc - for superb service and desire to make the stay as good and cosy as possible. And sometimes it can be demanding to match all sorts of diets and allergies of people I bring in but they have always been up to the task and nothing has ever been too much of a trouble for them. Thanks again for impeccably great experience every time at you hotel.
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Date of stay: September 2019Trip type: Traveled on business
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apdatv wrote a review Oct 2019
Koksijde, Belgium36 contributions6 helpful votes
Worst stay in Montenegro! Although staff did what they could the hotel is not a 4 star worthed!!! Room very small, too cold or too hot, bathroom looked like a swimming pool after having a shower, food tasteless and of poor quality, lots of processed things for breakfast, awful coffee. All extras had to be paid. Less is more!
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Date of stay: October 2019Trip type: Traveled as a couple
1 Helpful vote
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niinan2 wrote a review Oct 2019
Nurmijarvi, Finland1,427 contributions92 helpful votes
I stayed in the Hotel Zabljak for two nights and it was a pleasant stay. I had a lovely view to the mountain peaks from my hotel room. The room size was ok and it was clean and comfortable. The breakfasts and dinners were nice; lots to choose from and the food was tasty. The location is good; near the supermarket and also near the Durmitor national park. Only minus is that there was no elevator in the hotel and the stairs to the upper floors were somewhat tight.
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Date of stay: September 2019
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Seat47 wrote a review Sep 2019
Loughborough, United Kingdom234 contributions136 helpful votes
Although the hotel blurb says it is recently refurbished I have to doubt that. The hotel is centrally located and I'm sure that there are good views from some rooms. However, the access from the street is all steps and, once inside, there isn't a lift. My room was ok but a wooden floor does not require a rug which can quickly get dirty and is just not necessary. I was part of a group and, whilst there, 2 of our rooms had water coming through the light fittings from the rooms above them. This is a real safety issue which I hope has been sorted! The breakfast was just ok. I think this hotel could do better
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Date of stay: September 2019
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PRICE RANGE
$105 - $157 (Based on Average Rates for a Standard Room)
LOCATION
MontenegroZabljak MunicipalityDurmitor National ParkZabljak
NUMBER OF ROOMS
26
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Frequently Asked Questions about Hotel Zabljak
Which popular attractions are close to Hotel Zabljak?
Nearby attractions include Adventure Park Lovcen (0.5 miles).
What are some of the property amenities at Hotel Zabljak?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Zabljak?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Zabljak?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Zabljak?
Conveniently located restaurants include Hotel Soa Restaurant, Mali Raj, and Restaurant Oro.
Are there opportunities to exercise at Hotel Zabljak?
Yes, guests have access to a sauna during their stay.
Is Hotel Zabljak located near the city center?
Yes, it is 0.4 miles away from the center of Zabljak.
Which languages are spoken by the staff at Hotel Zabljak?
The staff speaks multiple languages, including English and Serbian.