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    Swiss-Garden Beach Resort Kuantan

    656-2657 Mukim | Balok Beach, Beserah 26100, Malaysia
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveler (625)
    Pool & Beach (103)
    Room & Suite (98)
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    Overview

    • Excellent16%
    • Very good43%
    • Average27%
    • Poor7%
    • Terrible5%
    Travelers talk about
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    4 Star Hotel
    All hotel details
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    Rooms
    May 7May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
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    Reviewed 4 days ago via mobile

    What a terrible disappointment this hotel was. Our recent stay there started with the foyer, grand looking and a nice view to the pool, unfortunately the excitement ended there. Where do I begin, service was non existent away from reception, no poolside service despite it...More

    Helpful?
    Reviewed 4 days ago via mobile

    Stayed here for 4 nights with family/friends. Very disappointing. The view from the pool and beach is great but that's about where the compliments stop. The rooms are very outdated and need a renovation. When checking in we were told that we would be able...More

    Helpful?
    Response from Raymond L, Manager at Swiss-Garden Beach Resort Kuantan

    Dear AshHart19, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan. We regret to learn of your unpleasant experience during your recent visit to Swiss-Garden Kuantan. Please allow me to apologise for the inconveniences caused during your stay with us. Your feedback...More

    Reviewed 5 days ago

    We travelled with my mum, mum in law and a 9 month old baby. Service was great. Check-in was fast and easy; the resort accommodated our request for early check-in for the baby's convenience. Also, all the staff we came across (f&b, housekeeping, reception, concierge,...More

    Helpful?
    Response from Raymond L, Manager at Swiss-Garden Beach Resort Kuantan

    Dear Kelvina S, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan. We are indeed glad that you had enjoyed your stay at our Resort and we truly appreciate hearing from our valued guests and thank you for taking the time to...More

    Reviewed 6 days ago via mobile

    What works: - Spacious room - Clean (not easy to maintain the cleanliness of a beach side hotel with all the sands around that are bound to be carried in by the hotel guests!) - Great view from the balcony (highly encourage you to get...More

    Helpful?1  
    Response from Raymond L, Manager at Swiss-Garden Beach Resort Kuantan

    Dear Mr Yuen Fei W, Thank you for staying at the Swiss-Garden Beach Resort, Kuantan and taking time to thoroughly review you stay at our Resort. It is essential for us to continuously improve our quality of service, therefore you constructive and detailed feedback is...More

    Reviewed 1 week ago

    The hotel room view is great. I love the hotel facilities. The pool and beach are excellent! Our 3 days 2 night stays are quite comfortable. The cleanliness of room should be improved and it is highly recommended for travelers.More

    Helpful?
    Response from Raymond L, Manager at Swiss-Garden Beach Resort Kuantan

    Dear Puan Norazuramn, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan We are indeed glad that you had enjoyed your stay at our Resort and we have also noted on your feedback with regards to the room cleanliness. Trust that we...More

    Residence Inn Cherating
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    Swiss Garden Resort Residences Kuantan
    69 reviews
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    De Rhu Beach Resort
    52 reviews
    #12 of 43 hotels in Kuantan
     
    Holiday Villa Beach Resort & Spa Cherating
    297 reviews
    #25 of 43 hotels in Kuantan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • $61 - $106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveler (625)
    Pool & Beach (103)
    Room & Suite (98)
    Dining (28)
    Nearby
    Nearby Hotels
    Le Village Beach Resort
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    Swiss Garden Resort Residences Kuantan
    69 reviews
    .58 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Adilah S
    Hye, I am wondering about the weather/monsoon season in October?
    March 29, 2017|
    Answer Show all 7 answers
    Response from Suhana S | Reviewed this property |
    weather nowadays are unpredictable but normally monsoon season on the east coast will be started on Nov-Dec.
    0
    Votes
    Chin T
    I am considering to stay in this hotel in Jan 2017. A lot of hotels do get run down with the the passage of time. Is there any evidence of renovation/ refurbishment or any intention to do so ? Chin
    September 20, 2016|
    Answer Show all 8 answers
    Response from Lai L | Reviewed this property |
    This would be a question for their management. But even if there were a budget for refurbishment, I doubt it would be very much as evidenced by the later development of Swiss Garden Residence/Apartment just further down the... More
    0
    Votes
    sherazz
    Hello there, I am thinking of travelling with my family somewhere in June to your hotel. As I have a baby with me, I prefer to make my own food for my baby. Would you be able to supply a small electric stove and pan to my room for this?.
    March 26, 2016|
    Answer Show all 3 answers
    Response from teresayee | Reviewed this property |
    Instead of staying at this hotel, if I'm not mistaken, their sister property which is the Swiss Garden Residence (service apartment) is just 5 minutes away. They would definitely have a kitchen. Hope this helps.
    1
    Vote
    Room Tips
    "best view, best accommodation"
    Read review
    "dont come on the weekends"
    Read review
    "Always request for beach view rooms and confirmed it if possible ."
    Read review
    "Sea facing rooms are scenic. To avoid noise from the pool, request higher floors"
    Read review