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Grand Lagoi Hotel by Nirwana Gardens

Traveler (709)
Pool & Beach (107)
Room & Suite (100)
Hotel website
Jl. Gurindam Dua Belas, Plot 27- 29, Sebong Lagoi, Lagoi, Bintan Regency, Riau Islands Province 29155 Indonesia See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
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Nov 4Nov 5
1 room, 2 adults, 0 children
Standard Room
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Reviews (468)
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All reviews swiss belhotel entertainment room rooftop pool ferry terminal mini cinema ball pool village resort free shuttle minutes walk away comfortable hotel small mall convenient store shuttle service the hotel staff money changer kids room rain shower
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1 - 5 of 421 reviews
Reviewed 2 weeks ago via mobile

Location is nice. A small mall nearby - u can find 3 massage shops . 3/4 min Walking distance to the Beach - which is nice . The Warung Yeh restaurant alongside the Beach is a must - if u happen to stay here ....More

Thank Biswa P
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 2 weeks ago

Dear Biswa P, Whilst we are pleased that there were some positive factors to your stay, we are sorry that there were shortfalls that affected what could have been a more memorable experience with us. Do be assured that we are reviewing the points you...More

Reviewed 3 weeks ago via mobile

Really enjoyed this stay at the hotel. All staff was really friendly, helpfull, always there if you need anything. The room was with a lot of space, clean and with a cute small balcony where you could see the view of lake or something like...More

Thank Lina K
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 2 weeks ago

Dear Lina K, Thank you for taking the time to write us a review on Tripadvisor. It is rewarding to know that you had a comfortable stay at Grand Lagoi Hotel. We are glad to know that you like the cleanliness, spaciousness and balcony in...More

Reviewed 3 weeks ago via mobile

It's a good hotel near the plaza. They provide complementary shuttle service to and from the Bintan ferry terminal. The room was clean and spacious. The staff was friendly as well. Overall, a good experience.More

Thank Tasneem T
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 2 weeks ago

Dear Tasneem T, thank you for choosing to stay at Grand Lagoi Hotel while vacationing in Bintan. We are pleased to know that you enjoyed your stay with us. We strive to be a great hotel guest’s love and we are glad that we met...More

Reviewed 4 weeks ago

Free shuttle bus from the ferry terminal to Hotel.Hourly free shuttle bus service to Nirwana Gardens where the activities is not cheap. Only conditioner, soap and towel provided but need to request tooth brush and toothpaste. Breakfast was ok. Roof top pool at level 7...More

1  Thank AraboujiKoria
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 3 weeks ago

Dear AraboujiKoria, Thank you for taking the time to write your recent holiday with us. We appreciate your lovely comments on cleanliness, rooftop view and staffs’ services. Our staff is heartened to receive your special mention and together with the rest of the team, looks...More

Reviewed 4 weeks ago

This Hotel is clean & Spacious, but my room lag a side table for dinner in the room. When I first check in, I notice there was a blood stain on the couch and told the hotel about it and they said they will change...More

Thank Leo S
Response from NirwanaGardens, Public Relations Manager at Grand Lagoi Hotel by Nirwana GardensResponded 3 weeks ago

Dear Leo S, Thank you for taking the time to post your review and I am sorry to hear about the inconvenience caused by the initially stain on the sofa but am glad to know that the situation was well managed by our associates. Your...More

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Grand Lagoi Hotel by Nirwana Gardens is located at the newly developed Lagoi Bay in Bintan Island, Indonesia. With stylishly appointed and spacious guest rooms, the resort is strategically located next to Plaza Lagoi mall and a short stroll to the beachfront. Surrounded by sweeping bay views, lush tropical greenery, and a stunning fresh-water fishing lake, the resort also has an array of facilities, including a rooftop infinity pool, an entertainment centre with interactive games, a movie room and kids’ corner. An ideal location for company retreats, business meetings and private cocktail functions in Bintan, the 7 meeting rooms with a maximum capacity of up to 400 persons are well-equipped with a range of audio-visual technology. Speak to us for comprehensive packages to suit your needs.

Hotel Amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
Fitness Center with Gym / Workout Room
Hotel class
Awards & Recognition
Certificate of Excellence
Lake View, Mid-range, Park View, Charming
Room types
Suites, Non-Smoking Rooms
Number of rooms
$87 - $169 (Based on Average Rates for a Standard Room)
Formerly known as
Swiss-Belhotel Lagoi Bay
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
Traveler (709)
Pool & Beach (107)
Room & Suite (100)
Dining (45)
Family and Play Areas (17)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
Rayyan N
September 26, 2018|
Response from NellyN339 | Property representative |
Hi Rayyan N, The Kids club is chargeable, for 1 session is Rp.95.000 and whole day is Rp.200.000 Thank you
August 29, 2018|
AnswerShow all 3 answers
Response from AndreaK4413 | Property representative |
Hi Nora, The nearby restaurants and mini marts in Plaza Lagoi accept only IRD currency. Regards, Andrea
August 17, 2018|
Response from NellyN339 | Property representative |
Dear WeiHui L, Warmest greetingS from Grand Lagoi Hotel, Bintan. Kindly to informed for ferry terminal closest and have free shuttle service to our hotel is Bandar Bentan Telani Ferry Terminal (BBT). Our Staff will standby... More
Room Tips
"Dont go to this hotel"
Sep 9, 2018
Read review
"the hotel is in an area that isn't built up so all their windows would have a view that is unblocked."
Jun 23, 2018
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"Choose a grand deluxe for extra space"
Jun 12, 2018
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"The hallway is really noisy, so i'll recommend a room at the and of the hallway, so there will be less..."
Apr 12, 2018
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