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Nirwana Gardens - Mayang Sari Beach Resort

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Nirwana Gardens - Mayang Sari Beach Resort
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553 Reviews from our TripAdvisor Community

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Showing 475: English reviews
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Singapore, Singapore
Reviewed 1 week ago

This place is totally overrated. I chose this place according to the trip advisor ranking but I was astonished to arrive in a run down place, where chalets were not really maintained (several plugs and lamps did not work, painting on furniture has gone in many places, very simple shower, etc). If it would be declared as a 2-3 stars...

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Helpful?
Thank Capucine00
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear Capucine00, I would like to offer my sincere apologies for not providing the expected stay experience that you had hoped for here at Nirwana Gardens. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the chalet that needs updating and it is definitely...

Reviewed 1 week ago

Everything was fine. Staffs that I met were very kind and I could feel that they are doing their best to help me with big smile whenver I asked something. For room, it was comfortable and big enough for me. Bed was good and toilet was clean. Actually, I'm the person who works in hotel, so whenever I go to...

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Helpful?
1Thank Ingeol Y
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear Ingeol Y, We are pleased to know that you enjoyed your stay with us. It is an honour to receive such kind words from someone who is from the same industry. We will share your lovely comments with our team, and we are sure that this will serve as an encouragement to the staffs as we strive to continuously...

Reviewed 1 week ago

My girlfriend planed a birthday trip for me on Feb 2017, we found their customer service that's very friendly and patient, whatever we asked they served with nice attitude. They helping my girlfriend preparing birthday and send to our resort. We like their evening beach view, that's nice. When we had the dinner from other restaurant, they can help us...

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Helpful?
1Thank Lim L
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear Lim L, Thank you for spending your birthday with us. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. We strive to be a great hotel guest’s love and we are glad that we met your expectations during and after your stay. On behalf of all the staff of...

leamington spa
Reviewed 2 weeks ago

i had selected this resort to allow me to unwind following a hectic but pleasant trip to australia i had made an excellent choice i arrived at bintan island by ferry from singapore....but lingered at the ferry terminal in an effort to resolve an issue with my return ticket i was thrilled to discover that an employee, Nansih, from nirwana...

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Helpful?
1Thank cliffdaniel
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear cliffdaniel, Thank you very much for your kind words on TripAdvisor following your stay. It is an honor to read that your time with us was memorable thanks to the quality of service, professionalism and attention of all the staffs. Thank you for your great ratings and for selecting our resort. We can’t wait to have you back for...

Singapore, Singapore
Reviewed 3 weeks ago

Its a nice property with a great view. Its a small setup with limited chalets. There are nothing much that you can do ...there is one restaurant that offers average food. We ended up walking to other property in the same resort for our meals. If you want less crowd without much disturbance then this is the right place to...

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Helpful?
2Thank Prittravel1
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear Prittravel1, Thank you for taking the time to share your experience and we are pleased to receive your kind review on your weekend getaway. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We can’t wait to have you back for yet another enjoyable stay...

Reviewed 3 weeks ago

Friends surprised me on my arrival in Singapore with a trip to Bintan island! I never expected the spoils that followed. What a wonderful experience in a beautiful hotel! Friendly, professional and super helpful staff made it a stay to remember!

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Helpful?
1Thank Donna-Leigh M
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear Donna-Leigh M, Thank you very much for your kind words on TripAdvisor following your stay. It is an honor to have you spend a special day at our resort and we are pleased to know that your time was memorable. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and...

Sgurgola, Italy
Reviewed 5 weeks ago

Will return. Good and memorable stay, especially the elephant ride for Wife and kids. Friendly service throughout, from Drivers to restaurant service staff. Timing for the activities were an issue though, due to the rain ie for kids espiecally to enjoy outdoors like horse riding etc.

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Helpful?
1Thank U2250HXdavid
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear U2250HXdavid, It is an honor to read that your time with us was memorable thanks to the quality of service from our staffs. We will share your lovely comments with our team, and we are sure that this will serve as an encouragement to the staffs. On behalf of all the staff of Nirwana Gardens, we wish to thank...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed January 20, 2017

Go there for a quick relaxation trip only. The beach looks nice but there is absolutely Nothing to do. The sand and water is littered with engine oil from the 200 odd ships off Singapore. Unless you would like to sit on the beach and read, it is not the place to visit for a nice holiday. It is maybe...

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Helpful?
2Thank A TripAdvisor Member
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear guest, First and foremost, I am sincerely sorry to hear that you did not enjoy your stay with us. Providing our guests with the best possible hospitality and service has always been our mission. We greatly appreciate your comments as we do clean the beach on a daily basis (every morning and afternoon) however this has been the pattern...

Singapore, Singapore
Reviewed January 14, 2017 via mobile

I feel sorry for people who think that this is five star property. Where can I start... The only thing at this property can qualify for five stars is sounds of waves, which BTW you can buy at iTunes for $0.99 and save the rest of minimum $199.01 per night you would have to pay. Because honestly the rest qualifies...

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Helpful?
2Thank invisible999
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear invisible999, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Most of our guests enjoyed Chef K food at Spice Restaurant especially his signature Tandoori Chicken and we sincerely regret that your experience with us was not as you expected...

Singapore, null, Singapore
Reviewed January 7, 2017

We booked a garden view room but we're lucky to have a sea view. It's a big resort and we used the shuttle bus quite often. The good thing is we can use the main hotel pool -we didn't- since we had the beach. The beach was very nice. It rained in the afternoon and early morning because of monsoon...

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Helpful?
1Thank MedinAsia
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review

Dear MedinAsia, Thank you very much for your kind words on TripAdvisor following your stay. We are delighted to hear of your compliments - it is our pleasure to be able to offer our guests a pleasant experience and to know that you enjoyed your stay with us. On behalf of all the staff of Nirwana Gardens, we wish to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Leave the world behind as you cruise to Mayang Sari Beach Resort Bintan - a rustic resort tucked away in a pretty little cove on Bintan Island. Set in unspoiled nature on the northern coast of Bintan Island, Mayang Sari Beach Resort offers the perfect haven for a brief respite or a long weekend. Wake up to fresh sea breeze and the lush beauty of a tropical beach. Each air-conditioned chalet is equipped with modern amenities and also has an attached bathroom and a private veranda that commands either a garden or sea view. *Mayang Sari Beach Resort guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 

Additional Information about Nirwana Gardens - Mayang Sari Beach Resort

Address: Jalan Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: $125 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nirwana Gardens - Mayang Sari Beach Resort 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Nirwan Gardens - Mayang Sari Beach Hotel Lagoi
Mayang Sari Beach Bintan
Mayang Sari Beach Hotel Bintan
Nirwana Gardens - Mayang Sari Beach Resort Bintan Island/Lagoi
Hotel Style:
#2 Luxury Hotel in Lagoi
#2 On the Beach Hotel in Lagoi
#2 Spa Hotel in Lagoi
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Questions & Answers

Here's what travelers have asked, with answers from Nirwana Gardens - Mayang Sari Beach Resort staff and other travelers.
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Questions? Get answers from Nirwana Gardens - Mayang Sari Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I cannot recommend this hotel. I am so disappointed. But if you like rustic expensive place, then any chalet at the seaside is fine...”
 of 5 bubbles Capucine00, 1 week ago | Read review
“a chalet in sea horses”
 of 5 bubbles cliffdaniel, 2 weeks ago | Read review
“Sea view rooms are the best”
 of 5 bubbles , Jan 2, 2017 | Read review
“You facing sea or pool should be good, but then you wont be in room so does not matter. For elderly choose ground floor”
 of 5 bubbles vivekshandilya, Jan 2, 2017 | Read review
“Sea View a must to make up for quality of rooms.”
 of 5 bubbles Worldlywise1981, Dec 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question