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Jalan Gurindam Duabelas Plot 5 Lagoi Bay, Lagoi, Bintan Regency, Riau Islands Province 29155 Indonesia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Sanchaya
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 11 hotels in Lagoi
Location
Cleanliness
Service
Value
Travelers' Choice
The Sanchaya is only 50 minutes ferry ride from Singapore, plus a short private chauffeured transfer from the estate’s private VIP lounge at Bintan’s Bandar Bentan Telani Ferry Terminal. The beachfront resort offers an award-winning collection of 13 lavish villas (1-bedroom to 4-bedroom) and 17 signature suites combining exceptionally comfortable interiors with the warmth and atmosphere like those of a luxurious private estate spread over 9.6 beachfront hectares. Its common areas, oceanview restaurants The Dining Room and Tasanee Grill, The Bar, Salon & Library as well as The Decanter (wine cellar) reference Southeast Asia’s rich history and culture blended with a vintage European refinement in its artworks, antiques, and furnishings. The Sanchaya Spa partners with Sodashi skincare range – luxurious, high performance products using only the purest botanical extracts blended with care and intention.
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Room & Suite (414)414
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Kids' outdoor play equipment
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Outdoor pool
Yoga classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Bicycles available
Diving
Hiking
Snorkeling
Bicycle tours
Highchairs available
Airport transportation
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Foot massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Picnic area
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Lagoon View
Languages Spoken
English, French, Chinese, Dutch and 5 more
Hotel links
Special Offer:Linger Longer
355Reviews24Q+A59Room tips
Traveler rating
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Popular mentions
Mother wrote a review Jul 2020
Luxembourg6 contributions2 helpful votes
We celebrated my hubby's milestone birthday with a surprise! From the booking to the event to our departure it was extraordinary and we just loved the thoughtful planning and the attention we had received during our stay. The effort to decorate the outdoor area with heavy winds was huge and we were glad that all were completed before the birthday boy arrived. Staffs English level is quite high and they greet you with your name, I am sure they have a memory training ;-). Food was excellent and we celebrated with a private dinner in front of our pool the first night and had seafood in another resort the second night. The kids were particularly enjoying their freedom in a separate villa on their own just next to ours. The great experience started and ended with the private channel, the staff will take care of the immigration on your behalf while you are enjoying a welcome drink in a VIP lounge. It's a MUST when you go to Bintan.
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Date of stay: August 2019
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jma9806 wrote a review Apr 2020
41 contributions24 helpful votes
+1
Hotel's Favorite
There are not enough words to describe this experience...sheer pleasure... First the arrival at the ferry terminal coming from Singapore where a member of staff from The Sanchaya will escort you to their private lounge in the VIP lounge while your luggage is being taken care of... The property itself, the layout and design is just what dreams are made of : several villas spread on the resort, the gardens are manicured and the atmosphere is just what you are looking for when you want to retreat from a busy life and relax for a few days. The interior design is right on spot with so many details that the feeling is more of a home away from home than a hotel. The food is excellent, we stayed for 5 nights and the variety/choice and quality are all you expect and even more. Most important : The staff...nothing is ever a problem and their smile is contagious ! Ichsan and Abib wil prepare the best cocktails for you, Jeroen will find some treasures in his wine cellar while the Chef Giacomo will be preparing his specialities... The Spa was also incredible and we had the Sanchaya signature massage, just 105 minutes of well being, a real treat to the body, mind & soul, Thank you Sayeesh and your team ! I am forgetting a lot of people but everyone made sure that our stay was just perfect : Thank you all ! All this says a lot about the management team that welcomes you on arrival and is omnipresent with guests along their stay, in the most discreet manner...Very well done ! In just a few words the Sanchaya was just pure magic and we chose well as it was our honeymoon...it could not have been any better.
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Date of stay: February 2020
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Mark Zuberg wrote a review Jun 2020
1 contribution
The Sanchaya stands out when it comes to service. The staff are very well trained, offering a personalised and luxurious stay, ensuring you have everything you need every step of the way. From bug spray, to sunscreen, to sparkling water at the pool, to the aesop amenities, these guys get the details right. The only thing we didn't love was the dinner menu and the food for dinner, but breakfast and lunch were superb! The bed and rooms were lovely, cleanliness of the rooms were neat and clean make us feel comfortable staying at hotel The Sanchaya.as well, as were the hotel grounds. Bear in mind, they do have some construction right now, but the noise level was barely noticeable! Thanks for the lovely hospitality, Sanchaya!
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Date of stay: July 2019
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wafas264 wrote a review May 2020
Dubai, United Arab Emirates39 contributions8 helpful votes
+1
I stay for 2 nights at luxury 5 star resort during the newyear holiday. Type of room We stay in sanchaya suit was beautiful , clean & awesome The staff are friendly and helpfull  Great lobby and great brarkfast buffet Great Resturants   Aweosme outdoors garden & swimming pool Ms. Nawa she is very helpfull staff in the reception If i plan to visit again to bintan island differently Will book same resort.
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
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Travelbird0505 wrote a review May 2020
Boulder, Colorado185 contributions184 helpful votes
I have to start this review asking the wonderful staff at Sanchaya to forgive me for this late review. It was a very emotional time for me there last time as my father had just died and I couldn't go home to Europe sooner, so I stayed for the duration I had booked, last August. The Sanchaya is now a part of my staple for Asia travel and I feel I haven't really been traveling right unless I end my trip there. I've now sampled many rooms and seen a lot of the resort and this time I was invited to see the Vanda Villa. What a surprise and pleasure. A real private villa inside the property where everything is curated, every little detail is thought of and the staff can't do enough for you. It's absolutely something to book for yourself or for that special occasion and make sure you won't be bothered with any of the other guests. (A boutique hotel lover's dream.) Magnus is one of the best resort managers I've ever come across. (I do travel some.) He's personal, yet professional, very friendly and it shows that staff are so happy there. I can't fault this resort, it comes down to the other guests and their behavior but the resort is as always beautiful, immaculate, offers the best service and food keeps getting better. Everything is so comfortable and beautiful, I kind of feel like cancelling my life in Europe and just move in, especially now during this Covid-19 ordeal, Sanchaya feels like it would be a safe haven. I'll be back as soon as I can and am very much looking forward to my next stay whenever that may be.
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Date of stay: August 2019
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PRICE RANGE
$369 - $848 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
NUMBER OF ROOMS
30
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Frequently Asked Questions about The Sanchaya
Which popular attractions are close to The Sanchaya?
Nearby attractions include Nirwana Beach Club (3.8 miles), Banyan Tree Temple (2.1 miles), and Lagoi Bay Lantern Park (0.3 miles).
What are some of the property amenities at The Sanchaya?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Sanchaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Sanchaya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Sanchaya?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Sanchaya?
Conveniently located restaurants include Warung Yeah!, Saffron, and Treetops Restaurant Banyan Tree.
Are there opportunities to exercise at The Sanchaya?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does The Sanchaya have an airport shuttle?
Yes, The Sanchaya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Sanchaya?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sanchaya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Sanchaya?
The staff speaks multiple languages, including English, French, Italian, Chinese, Dutch, Indonesian, and Romanian.