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Nirwana Gardens - Nirwana Resort Hotel

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Nirwana Gardens - Nirwana Resort Hotel
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1,222 Reviews from our TripAdvisor Community

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Showing 1,031: English reviews
Kuala
Reviewed 2 days ago NEW

Excellent and efficient service. Have helpful and fluent English speaking hotel staff. The hotel rooms are clean and comfortable. Scenery and beaches are beautiful and clean. Very relaxing and stress-free environment for a couple or family holiday.

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Helpful?
Thank Su Yin L
Singapore, Singapore
Reviewed 4 days ago NEW

Check in was fast. Clean room except there were mosquitos. I would suggest u bring a mosquito repellent. Service is good. Staff was very polite. Love the Swimming pool and the beach. Beautiful and breathtaking scenery. Location is good. Got a shuttle bus to bring u here and there. Overall good stay if u want a quiet time with your...

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Helpful?
Thank SumairaSupahan
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear SumairaSupahan, Thank you for taking the time to share your wonderful experience. We are glad you enjoyed the facilities provided and that the staff service met your expectations. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We can’t wait to have you back for...

Singapore, Singapore
Reviewed 4 days ago NEW

Stayed at the hotel for 4D3N Pros: -Friendly staffs -The resort offer a lot of activities so you do not have to travel out of the resort -Transportation to and fro the terminal and the hotel -Nice view especially during sunset Cons: -The breakfast buffet provided don't really taste great (but it was satisfying) -There's a weird smell upon entering...

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Helpful?
1Thank shiwanf
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear shiwanf, Thank you for taking the time to share your great experience. We are pleased to know that you found our hotel conveniently located and that our staffs’ services have been able to make you feel very welcome. We will share your other feedback with the relevant department for their attention, and continuously improve the service we offer. On...

Singapore, Singapore
Reviewed 5 days ago NEW

So far all of service with good performance, able to let children to enjoy in the trip, Play with safe and eat with health. Shuttle bus service is good and driver private good help. only feeling price same as spend Singapore dollars.

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Helpful?
1Thank zhao_leiyu
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear zhao_leiyu, Thank you for taking the time to share your wonderful experience. We are pleased to know that your time with us was enjoyable. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We can’t wait to have you back for yet another enjoyable stay...

Taipei, Taiwan
Reviewed 1 week ago

This is the best hotel in Bintan island. Nice beach and very productive facilities. Food is excellent as they really have some good Chefs there. I would love to go again and stay for like a month. Pak Hafidz is so cool! Must stay at this hotel folks. Good choice!

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Helpful?
Thank nickwang71
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear nickwang71, Thank you for taking the time to share your wonderful experience. We are glad you enjoyed the facilities provided and that the food met your expectations during your stay. It is our pleasure to be able to offer our guests a pleasant experience. On behalf of all the staff of Nirwana Gardens, we wish to thank you for...

Jakarta, Jakarta Raya, Indonesia
Reviewed 1 week ago

Cheap. Affordable. Nice beach and nice pool. Stayed here for two days. On the first day, i've used the free bowling coupon, played archery and rifle shooting and has swim on the beach and pool thus make me no place to go and nothing to do after the second day. Smelly pillow, room is far from lobby and far from...

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Helpful?
2Thank Bun L
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Bun L, Thank you for taking the time to share your experience. We are glad you like the beach and infinity pool. However, I am sorry to hear you did not thoroughly get to enjoy the activities within our resort grounds as our resort span across 330 hectares of land with 5 different properties, 11 restaurants and bar, an...

Singapore, Singapore
Reviewed 2 weeks ago

We stayed for 2D1N there. It's very relaxing during weekday, very quiet at the beach. The staff and workers are very polite and friendly. They provide shuttle bus and free ferry transfer, so find it very convenient. The only disadvantage was the price of food and drinks are too expensive.

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Helpful?
Thank ChewKH
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear ChewKH, Thank you for taking the time to share your wonderful experience. We are pleased to know that you enjoyed your stay with us and find the shuttle service convenient during your stay. We will highlight the pricing to the relevant department authorities for review and thank you for selecting our resort. We can’t wait to have you back...

Vienna Region, Austria
Reviewed 2 weeks ago

Generally renovation is needed. The beach club is very poor and does not offer anything. The sea is very polluted and something should be done about it. You cannot pay such a lot of money and end up swimming in the pool. This is really a great pity.

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Helpful?
Thank petropouloum
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear petropouloum, Thank you again for sharing your feedback. We greatly appreciate your comments as we do clean the beach on a daily basis (every morning and afternoon). However we noticed the pollution on the beach is out of control since Monsoon started as this has been the pattern in all wet season and we seek your kind understanding in...

Singapore, Singapore
Reviewed 2 weeks ago

The staffs are very polite and professional. Always smiling and ready to greet. Able to converse well in English. Our room looks dated and dirty. As our room is located near to the upgrading area, our floor is always dirty and sticky. Suggest that the hotel keep the guests away from the upgrading area.

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Helpful?
Thank marnglx
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear marnglx, Thank you for taking the time to share your great experience. We will share your lovely comments with our team, and we are sure that this will serve as an encouragement to the staffs as we strive to continuously improve the quality of our services and to do even better for our guests. Regarding the upgrading works, we...

Singapore, Singapore
Reviewed 2 weeks ago

I've been coming to Bintan every year for the past 15yrs to participate in the many well-organised sporting events (triathlons, Ironman, Metaman, Spartan). I've tried every level of accoms at Nirwana Gardens from Beach Club cabanas to Nirwana Gardens Resort, and service improves every year. Great value & a great getaway

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Helpful?
Thank Medusa-77
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Medusa-77, Thank you for taking the time to share your great experience. We are pleased to know that your time with us was enjoyable and we are pleased to be of service. We are glad to know that your room accommodations were satisfactory and we can't wait to have you back again for next year events. On behalf of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nirwana Resort Hotel has 245 guestrooms including 31 suites, all with sweeping sea, pool or garden views. Full modern amenities and facilities are available to guests, and our ensemble of restaurants and bars will satisfy the most discerning taste buds. With a full and comprehensive range of activities lined up for guests, diverse interests and pursuits are matched with top quality facilities and services. *Nirwana Resort Hotel guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 

Additional Information about Nirwana Gardens - Nirwana Resort Hotel

Address: Jl. Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: $110 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Nirwana Gardens - Nirwana Resort Hotel 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Hotel Style:
#3 Spa Hotel in Lagoi
#3 On the Beach Hotel in Lagoi
#3 Luxury Hotel in Lagoi
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Questions & Answers

Here's what travelers have asked, with answers from Nirwana Gardens - Nirwana Resort Hotel staff and other travelers.
26 questions
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Questions? Get answers from Nirwana Gardens - Nirwana Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Please provide a mosquito repellent in the room. ”
 of 5 bubbles SumairaSupahan, 4 days ago | Read review
“Just come and stay here”
 of 5 bubbles nickwang71, 1 week ago | Read review
“The furniture are a bit old but overall are clean. ”
 of 5 bubbles ChewKH, 2 weeks ago | Read review
“for a getaway choose Mayang Sari, but if you're racing, choose Nirwana Gardens”
 of 5 bubbles Medusa-77, 2 weeks ago | Read review
“Water yellow ”
 of 5 bubbles 1xiw, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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