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Nirwana Gardens - Nirwana Resort Hotel

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Nirwana Gardens - Nirwana Resort Hotel
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1,322 Reviews from our TripAdvisor Community

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Showing 1,119: English reviews
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Singapore
Reviewed yesterday NEW

Just returned from a long weekend vacation in Bintan. First, let me say, that somehow Bintan has this 'cheapo' reputation with Singaporeans. Although conveniently just a scoot away by ferry and making it perfect for a weekend trip, many, myself included, have become spoiled by the availability of budget airline trips to farther, more exotic locations. I havent been back...

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Helpful?
Thank TravellingTom
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear TravellingTom, Thank you for sharing your feedback with us. We have carefully noted each point you raised and we will addressed your feedback to the management. We are extremely happy to know that your little one liked the new and improved Kids Club. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your...

Auckland Region, New Zealand
Reviewed 2 days ago NEWvia mobile

My wife and I stayed for 3 nights after a busy week in Singapore. Bintan Island is just a 1 hour ferry ride from Singapore. We wanted somewhere to relax and do very little and Nirwana Gardens provided this. Lazing around the lovely pool next to the beautiful beach was all we needed, but there are plenty of activities to...

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Helpful?
Thank Walden16
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Walden16, It is an honor to read that your time with us was memorable thanks to the quality of service, professionalism and attention of all the hotel members and the concierge team. Thank you for your great ratings and for selecting our resort. We look forward to your future visit with your wife for yet another enjoyable stay.

Singapore, Singapore
Reviewed 3 days ago NEW

Good stay in Bintan. The pools are nice, breakfast and restaurants were good. Service was ok too. Nothing much to complain about. This resort has direct access to beach. The rooms and hotel compounds were well maintained

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Helpful?
Thank Nick_1788
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Nick_1788, Thank you very much for your kind words on TripAdvisor following your stay. We are pleased to know that your time with us was enjoyable and that the food met your expectations. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We hope you...

Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

The hotel is large with all expected facilities. We had a suite and a premier room. Suite was directly sea facing with fabulous views other room looked over the main central area with a sea view also. Both rooms were lovely. Suite very spacious and good size for 2 adults and 2 kids. There's a bathtub and a revolving TV....

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Helpful?
Thank redpuppetlady
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear redpuppetlady, We are pleased to know that your time with us was enjoyable and the room accommodations were satisfactory. Your kind words are encouraging and I am happy that your children also appreciated our new and improved Kids Club. We will share your feedback on the prices with the management and continuously improve the service we offer to serve...

Singapore
Reviewed 6 days ago NEW

Very beautiful scenery, various recreation, fantastic swimming pool, delicious food and all friendly staff! It's a great place to enjoy my holiday. But be prepared there might be a lot people. And the food here is a bit expensive.

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Helpful?
1Thank 735liweiw
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear 735liweiw, Thank you very much for your kind words on TripAdvisor following your stay. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We can’t wait...

Singapore
Reviewed 1 week ago

We love this resort and have returned several times when we need a quick break from Singapore. The kids club is great, my daughter happily goes there for most of the day. The pool is nice for kids too and the beach is clean. We find it very relaxing. The Saturday night BBQ has a great variety of food, though...

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Helpful?
2Thank Katherineat78
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Katherineat78, We are pleased to know that your time with us was enjoyable and that our staffs’ services have been able to make you feel very welcome. I am delighted that we are always your priority pick when visiting Bintan. We have taken note on your feedback and will share it with the management to continuously improve. On behalf...

Singapore, Singapore
Reviewed 1 week ago via mobile

I had a great Long weekend stay at Nirwana resort. Staff was Super friendly. They upgraded our rooms and let us have late check out. Pool and beach was good. There was a bar in the pool which was good. Lot of activities for kids. One thing though the food I found priced a bit on higher side.

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Helpful?
1Thank Sunil S
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Sunil S, Thank you for taking the time to share your wonderful experience. We are glad you enjoyed the infinity pool and pool bar. It is our pleasure to be able to offer our guests a pleasant experience. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting...

Sydney, Australia
Reviewed 1 week ago via mobile

We just spent the long weekend at Nirwana in one of the standard rooms. The hotel is old and run down but the staff are friendly. Food and beverages at the hotel are VERY EXPENSIVE for Indonesia. Prices are basically the same as expensive restaurants in Singapore. Activities are great fun and there are plenty to choose from. We enjoyed...

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Helpful?
Thank Jarrod L
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Jarrod L, Thank you for taking the time to tell us about your experience. However, I am sorry that the prices did not meet your expectations and I will pass on your feedback to the management and continuously improve the service we offer to serve you better. On behalf of all the staff of Nirwana Gardens, we wish to...

Dubai, United Arab Emirates
Reviewed 1 week ago

The positives:Location/beach, kind & friendly staff (like most indonesians) The negatives : Room (1141):very bad smell /humidity, cannot open windows Overcrowded Noisy music & activities everywhere, can't find a quiet place VERY SLOW Internet Very expensive & overpriced for the value

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Helpful?
1Thank Nidal G
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Nidal G, Thank you for taking the time to tell us about your experience. I am sorry to know that the stay was not up to your expectation. We have noted your comments and will convey the feedback to the relevant departments for improvement. On behalf of all the staff of Nirwana Gardens, we wish to thank you for...

Krusaa, Denmark
Reviewed 1 week ago via mobile

Hotel is as clean as it gets. They add great value to cleanliness and friendliness- and do it 100%. Hotel is getting older, but well maintained. Beach, pool and view is tremendous and make you forget the outside world. There are several restaurants, but go to the Japanese noodle place and you need nothing else.

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Helpful?
Thank Signe J
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Signe J, Thank you very much for your kind words on TripAdvisor following your stay. We are pleased to receive your kind review and to know that you enjoyed the facilities provided plus the food met your expectations. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nirwana Resort Hotel has 241 guestrooms including 29 suites, all with sweeping sea, pool or garden views. Full modern amenities and facilities are available to guests, and our ensemble of restaurants and bars will satisfy the most discerning taste buds. With a full and comprehensive range of activities lined up for guests, diverse interests and pursuits are matched with top quality facilities and services. *Nirwana Resort Hotel guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 

Additional Information about Nirwana Gardens - Nirwana Resort Hotel

Address: Jl. Panglima Pantar | Bintan Resorts, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: $106 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Nirwana Gardens - Nirwana Resort Hotel 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Hotel Style:
#3 Spa Hotel in Lagoi
#4 Luxury Hotel in Lagoi
#4 On the Beach Hotel in Lagoi
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Questions & Answers

Here's what travelers have asked, with answers from Nirwana Gardens - Nirwana Resort Hotel staff and other travelers.
28 questions
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Questions? Get answers from Nirwana Gardens - Nirwana Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We always go for a suite as the extra space it worth it with kids - some of them have beautiful views of the sea”
Katherineat78, 1 week ago | Read review
“Go for bigger room; deluxe or higher room, if you plan to bring your family Request a renovated room (if there is any)”
r0miu, 4 weeks ago | Read review
“Best View, Best Location, Friendly Hotel”
norzulianaz, Mar 11, 2017 | Read review
“There are 3 family members, so they give us an extra bed. ”
yongl387, Feb 27, 2017 | Read review
“Go for a room with a balcony”
carlcharo, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question