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Stonewater Eco Resort

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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
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Swindon, United Kingdom
Reviewed 1 week ago

We booked Stonewater Eco Resort for our wedding in March 2017. Our families stayed at the hotel for 2-3 days. The resort is very close to the airport and very scenic. The lawns and greenery are very well maintained considering the heat, and gives a lovely setting for weddings. There are many different areas to the resort, each providing unique...

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Helpful?
Thank N_I_Patel
Reviewed 3 weeks ago via mobile

When i reached vasco I was disappointed felt cheated for the reservation I had done after reading the reviews in trip advisor , once I entered the resort I was overjoyed and felt it was in a paradise .its an amazing place had a smooth time at the reception counter. Clean and we'll maintained cottages. They have 2 swimming pools...

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Helpful?
Thank Prasanna N
Riyadh, Ar Riyad, Saudi Arabia
Reviewed 3 weeks ago

I had been there on 29 - 31 March 2017 with family( wife plus 02 children) and thoroughly enjoyed my stay and their hospitality and service provided. I have no hesitate to strongly recommend this hotel those who likes to be with natural and sea beauty. The rooms are very comfortable ( of course few maintaining like repairs of rooms...

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Thank vinodcherot
Switzerland, Geneva
Reviewed 3 weeks ago

this hotel is located 5 minutes drive from the airport so it is convenient. It seems it is more used for wedding venues. The view and landscape is very nice. Although it is situated on the sea, one can not really go in the water. However there is a small swimming pool. The rooms are good standard. One must know...

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Thank gwendoline78
Hyderabad, India
Reviewed 4 weeks ago

What a Place.......amazing place. As soon as you reach there its like you have reached paradise but that is where it ends and then you have to deal with the jokers who manage the property. If you like location without service then do visit other wise Avoid All together. We had gone there for wedding function in family but one...

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Helpful?
Thank Bhanupsingh
nishakarlavaz, Manager at Stonewater Eco Resort, responded to this review

Dear Guest Greetings from stone water Eco resort. thank you for your review and feedback.we are extremely disappointed that you did not find our services up to the mark.we have had a discussion with the core team and received direct feedback from the Mittal family Mrs.Kameshwari & Abhi as well as written feedback from the guests that visited the wedding...

Reviewed January 11, 2017

The cottages were reminiscent of Berjaya Langkawi Resort in Malaysia but at a much smaller scale of course. On a steep cliff-side, skirting the sea the cottages are cosy, clean and charming. Most of all it’s the breathtaking greenery which clinches it; manicured lawns, well-attended garden clinging right down the cliff (I saw the gardeners working at it from dawn...

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Thank Sunil K
Reviewed January 1, 2017

We spent a few days at this resort and while the rooms were quite decent, the quality of service and food at their restaurant did not meet our expectation. Be prepared to walk from your room to the restaurants (a thing to keep in mind when travelling with little ones or grandparents). On the plus side, it does provide a...

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1Thank holyash
Dubai, United Arab Emirates
Reviewed December 19, 2016

The moment I came across Stone Water Eco Resorts' page, I knew this is the place where my Dream Goan wedding should be. I fell in love with the picturesque view of the ocean and the whimsical log cabins. The entire resort was decorated by lovely pink blossoms of bougainvillea in such profusion. How can one not adore such a...

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1Thank GEQDubai
goa
Reviewed December 4, 2016

location is very excellent rooms are slightly small. service was good. Food quality was very poor. No intercom service . all services & reception has to be contacted on mobile numbers and getting engaged most of the time. Swimming pool was unattended.

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Thank arungoa
India
Reviewed December 3, 2016

We stayed at this hotel for one night only and they manged to screw even in such short span of time. 1) There is no intercom in the room. 2 mobile phones are printed on the wall of the room and you are supposed to call from your own cellphone in case of any issue. 2) The tv was not...

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1Thank silky g
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included

Additional Information about Stonewater Eco Resort

Address: Karma Woodhouse Estae | Santrem Beach, Issorcim, Bogmalo 403516, India
Location: India > Goa > Bogmalo
Price Range: $76 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Stonewater Eco Resort 3*
Number of rooms: 25
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Also Known As:
Stonewater Eco Hotel Vasco Da Gama
Stonewater Eco Resort Goa/Bogmalo
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Questions & Answers

Here's what travelers have asked, with answers from Stonewater Eco Resort staff and other travelers.
4 questions
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New Delhi, India
9 months ago
GURGAON

Dear Ms. Nisha,

I checked in at 12:00 pm & called you around 4:00 pm & told you that I am writing a review on your service. Hope you understand the level of service & luxury provided by you in 4 hours.

Then you offered no bill for food & discount on room fares. Hope you remember, you sent a cake also in evening, which I respectfully returned because we were in hurry because our whole day was ruined by your luxury/pathetic service.

Don't lie that I told you about the review within half an hour of checking. Check phone records (pics attached).

Then again you are lying by saying, that we asked for free room. You are a great liar.

I paid in advance & surely I know, nothing comes free in this world. That is why didn't accepted any of your above offers for discount.

I am from retail field & understand the importance of customers, their service, quality & also the taxes you are mentioning. Most important, you don't lie.

I can understand now, why the service was so poor.

To answer the question from the owner of resort, "What can the management do?", : I m telling you- stop lying, improve service, clean your rooms/balconies, remove ants prior checkins, clean bath tubs, train your people, tell them to behave properly, don't try to buy Bad Experiences & stop blaming the customer if you are unable to raise your servce standards.

Pls note:

You have a great property, just learn management & stop lying.

You can learn a lot about management on internet if you get time after posting lies.

PS: If you did a single thing to improve the service & given me any single luxury, post coversation with you, do let me know here.

over a year ago

See all questions (4)

Questions? Get answers from Stonewater Eco Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Cottages near the restaurant have been recently renovated.”
N_I_Patel, 1 week ago | Read review
“Sea view I have opted.”
vinodcherot, 3 weeks ago | Read review
“"the sea-view cottages is excellent"”
, Jan 11, 2017 | Read review
“See view cottage”
Billahdhaka, Nov 26, 2016 | Read review
“ask for rooms that have a direct sea view than plants on the balcony”
Apoorvsingh85, Sep 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question