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The Elms

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The Elms
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574 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Superb break to the lovely family friendly hotel. Booked a 2 bed suite which was huge. 2 bathrooms, 2 bedrooms plus a super king Bed in the lounge. We didn't make it to the restaurant but had room service every night which was delicious. Breakfast and kids meals were good and they accommodated really well for one of our children... More 

Helpful?
Thank Laura E
Anna A, General Manager at The Elms, responded to this review

Dear Guest, Thank you for your lovely comments. I am delighted to see that you enjoyed your stay with us. We all look forward to welcoming you back with us once again and hope we will continue to be your country home for many years to come. Warm Regards Anna General Manager More 

London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is advertised as family luxury. Although it is a beautiful hotel in stunning grounds it is not 5* and hence fell short of our expectations. The bathrooms are tired with mould in the shower doorway. The soft furnishings are stained and often the high chairs and bibs still had food on them. Dinner service is variable. Some staff... More 

Helpful?
Thank KP101London
Anna A, General Manager at The Elms, responded to this review

Dear Guest Your observations are welcomed so thank you for sharing your thoughts with us. I am sorry to see that we did not meet your expectations.The Elms is a luxury hotel located in a wonderful part of the country and we pride ourselves of providing a friendly service and relaxed atmosphere. Though not recently refurbished, our rooms are kept... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Booked the elms for a national Sales meeting due its central location and it couldn't have been better. We were well looked after from start to finish with excellent service and high quality food, The rooms are spacious and very comfortable Beautiful locations set in stunning grounds and countryside The conference room was perfect for over 14 people the refreshments... More 

Helpful?
Thank JTGieuseppefirenze71
Anna A, General Manager at The Elms, responded to this review

Dear Guest Thank you so much for your great comments. I am delighted to see that you enjoyed your meeting and our facilities. We are all looking forward to welcoming back very soon. Warm Regards Anna More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

We visited the elms as a family during a weekend which seemed a fairly busy time. We regularly visit, have afternoon tea then use the spa pool. We had booked as normal and when we arrived informed reception of our arrival and the young girl on reception could barely look up to acknowledge us. Eventually were told our table was... More 

Helpful?
Thank Dragon101
Anna A, General Manager at The Elms, responded to this review

Dear Dragon101, Thank you for your comments. I have to say that I am surprised to receive such a feedback for a member of my team and I am sorry to see that you were not be able to speak to the manager on duty. At the Elms we pride ourselves in offering friendly and welcoming service at all times... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here last Sunday night. It is an excellent hotel that is very family and dog friendly. All of the staff were brilliant. The evening meal was the best I have eaten in ages. Breakfast was also top notch. I would highly recommend this hotel to anyone.

Helpful?
Thank Duncan C
Anna A, General Manager at The Elms, responded to this review

Dear Guest, Thank you for your lovely comments. I am delighted to see that you a had a great stay. We are all looking forward to welcoming you back. Warm Regards Anna More 

Kidderminster, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Have had numerous spa days at the hotel which have all been very enjoyable so this time had an overnight spa package. On arrival we were made to feel so welcome by Damian,Stephen & Sarah and nothing was too much trouble. We were given a room but this was on the top floor and was lovely but I asked if... More 

Helpful?
Thank SueYJ123
Anna A, General Manager at The Elms, responded to this review

Dear Sue and Annette, It is such a delight to read our guests' satisfaction. I thank you for your kind words regarding our level of services as well as the helpful and attentive staff. We are all looking forward to welcoming back at the Elms. Warm Regards Anna General Manager More 

Dereham, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights, Sunday and Monday, quite quiet as not yet school holidays although there were families with pre-school children staying. The building is lovely, well kept, and the bedroom and bathroom were spotlessly clean and well equipped. The evening meal was good, although quite expensive. The breakfasts were amazing and the staff/chef very flexible with requests. The... More 

Helpful?
Thank Daphne P
Anna A, General Manager at The Elms, responded to this review

Dear Guest I would like to thank you for taking the time to write about your stay and I am delighted that the work the team are putting in is being recognised by guests such as yourself. We are all looking forward to welcoming you back very soon. Warm Regards Anna General Manager More 

London, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We go to the Elms often for lunch/dinner/afternoon tea/ teddy bears picnics and it is always amazing, our young daughter loves it here and we always feel so comfortable allowing her to play and enjoy herself. There are trunks full of lovely toys, colouring tables, toys in the gardens to play with, activities going on, brilliant kids food, I could... More 

Helpful?
1 Thank mariahos
Anna A, General Manager at The Elms, responded to this review

Dear Guest Thank you for your lovely comments. I am happy to see that you are enjoying our facilities when ever you are visiting our hotel. We are all looking forward to welcoming you back. Warm Regards Anna General Manager More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful location, architecture and amazing staff. Went with my young daughter and honestly they couldn't do enough for you. So personal. Very expensive but worth it if you're after a treat! Lovely spa facilities too! The food was exceptional with plenty of choice. We didn't use the den as it wasn't necessary but I can only imagine it would be... More 

Helpful?
1 Thank Cupcakechickens
Anna A, General Manager at The Elms, responded to this review

Dear Guest Thank you for your wonderful words about your stay, I am delighted to hear that we delivered great and personal service and I know our team will be thrilled when I share with them your comments. We all look forward to welcoming you back with us once again and hope we will continue to be your country home... More 

Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

Stayed with my wife and four month old daughter and from the moment you get there the staff really cant do enough for you (they even steam cleaned our baby bottles for us), STEVEN the manager was exceptional. Hotel, the grounds and the spa arent massive but give you everything you need for your stay and in the week it... More 

Helpful?
Thank Stephen F
Anna A, General Manager at The Elms, responded to this review

Dear Guest Thank you for your comments. I am glad to see that you enjoyed your stay with us. The Elms is a magical place with a fabulous team. We are all looking forward to welcoming you back. Warm Regards Anna General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Elms Hotel, part of Luxury Family Hotels, is much loved by children and parents alike. Located in beautiful rural Worcestershire, this Queen Anne mansion boasts a family friendly spa, a fine dining restaurant and complimentary crèche.At The Elms Hotel and Spa, our aim is to ensure your family feels completely at home so that you can relax, have fun with the kids and enjoy grown-up time for yourselves. You’ll find locally sourced food, a family spa, gorgeous grounds and superb children’s facilities. ... more   less 

Additional Information about The Elms

Address: 1 Stockton Road, Abberley WR66AT, England
Location: United Kingdom > England > Worcestershire > Abberley
Price Range: $130 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Elms 5*
Number of rooms: 23
Reservation Options:
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Also Known As:
The Elms Hotel Abberley
The Elms Hotel And Spa
Elms Hotel Abberley
The Elms Abberley, Worcestershire
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