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The Pembroke Arms Hotel

Traveler (115)
360
Panoramas (29)
Dining (56)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
In the heart of the beautiful Wilton Estate, The Pembroke Arms offers bedrooms, a restaurant & bar, plus elegant function rooms which are perfect for weddings or conferences. Our intention is to offer a relaxed, friendly and top-notch service in enticingly quirky surroundings - the hotel is furnished with beautiful, colonially-themed furniture from Rajasthan, supplemented with items from local suppliers and antique dealers. Our restaurant menu also makes the most of fresh, locally-sourced produce, creating delicious, excellent quality dishes that appeal to all.We are not a stuffy, corporate hotel group; we have an unconventional style which won't fail to impress as you step through the door; a passionate and obliging style of service that exceeds customer expectations.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Historic Hotel
HOTEL CLASS
Location
Full view
76Somewhat walkable
Grade: 76 out of 100
13Restaurantswithin 0.25 miles
5Attractionswithin 0.25 miles
Reviews & more
632Reviews
299Photos
7Q+A
100Room tips
Traveler rating
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Popular mentions
This is a nice hotel. The staff were friendly & professional. The food was good. The room was nice & the bar was pleasant. My it complaint was that the traffic noise outside the room woke me up. Better noise insulation is required.
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Response from Idodavids, Owner at The Pembroke Arms Hotel
Responded yesterday
Thank you for your comments and taking the time to leave a review. I'm glad to hear you enjoyed our offering and surroundings. I'm also sorry to hear you didn't find our secondary glazing sufficient noise insulation - most guests do - but I'll be sure to look into ways of improving this.
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We stayed overnight on a Sunday. Excellent room and facilities. First time we have had teapigs on a hospitality tray. Also great to have fresh milk. Enjoyed our evening meal in the restaurant. Breakfast, there was a lovely choice.
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Response from Idodavids, Owner at The Pembroke Arms Hotel
Responded yesterday
Thank you Barbara A for such a positive review. We do our best to make sure the 'small touches' are as good as they can possibly be, so I'm pleased you noticed the fresh milk and tea pigs tea. I'll be sure to pass on your kind comments to the team.
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Stayed here for 1 night whilst attending a function at nearby Salisbury Racecourse. From the minute we arrived, we were impressed with the decor, atmosphere and most importantly the staff. They were so friendly, from arrival to service in the bar and at breakfast. The hotel is
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Response from Idodavids, Owner at The Pembroke Arms Hotel
Responded yesterday
What a wonderful review to receive - thank you. I'm so glad that you enjoyed your visit and I'll be sure to pass on your kind comments to all the team involved. We'd love to welcome you again in the future.
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Went for lunch on Sunday. Make sure you book a table as it is a very busy place. Roast was fantastic and served very fast too. We both had roast beef and it was tender and moreish. staff are friendly and the place has a nice family feel to it. Will be back very soon.
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Response from Idodavids, Owner at The Pembroke Arms Hotel
Responded yesterday
Thank you Lindushka for such a great review. We look forward to welcoming you again next Sunday!
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Arrived to a friendly welcome from duty staff. Very good bar and lounge, our room was spacious and quirky in a good way. The shower in the bathroom had hot or cold water but nothing in between, also there were no grab handles on the bath or wall. On mentioning the shower I was
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Response from Idodavids, Owner at The Pembroke Arms Hotel
Responded Dec 3, 2018
Firstly, thank you for your online review and your positive comments, although I am somewhat disappointed you felt the need to exclude other positives you mentioned in your email, such as our excellent food offering and your enjoyable dinner. I am sorry you experienced a fault with your shower. This was rectified the day you checked out. Unfortunately we are unable to foresee these faults in advance. I am also in agreement with you about the grab handles. We are in the process of installing these in every bathroom. With regards to your comments about the wine, unfortunately this is more an issue of your unreasonable personal expectations as opposed to our offering. We serve eight wines by the glass. Your expectation for us to provide every grape or grape combination by the glass is unreasonable. You were also offered a choice of two shiraz to buy by the bottle at a very reasonable £19.00 with the ability to take any remaining wine home. Finally, upon finishing dinner, your wife commented on how lovely her meal was. In your email you said the same. Once again (as is often the case with online reviews) it appears the negatives during your stay have been exaggerated and the positives subdued - after all, you had already sent us a pleasant email. Nevertheless, thank you for choosing to stay with us. Ido Davids
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All photosTravelerRoom & SuiteDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorThe Pembroke Arms Hotel
The King Room at The Pembroke Arms Hotel
Professional photo exclusively commissioned by TripAdvisorThe Pembroke Arms Hotel
The Queens Bedchamber at The Pembroke Arms Hotel
Professional photo exclusively commissioned by TripAdvisorThe Pembroke Arms Hotel
The Orangery Room at The Pembroke Arms Hotel
Professional photo exclusively commissioned by TripAdvisorThe Pembroke Arms Hotel
The Florence Twin Room at The Pembroke Arms Hotel
Photo provided by managementThe Pembroke Arms Hotel
Maiden Lane - Luxury Room
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12345627
Yes an excellent breakfast is includer
0 votes
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Hi Do you have twin bedded rooms?
Hello Yes we do. We have one twin bedded room but also have a large family room that have two beds in it so could be used as a twin. It may be a little more expensive though. Best wishes
0 votes
Hi do you have a garden?
Hello Bella Yes. We do have a lovely garden though please be note that we do not serve meals there as it is too far from our kitchen.
0 votes
May we stay with our small French Bulldog, please?
Dear Peter, I am afraid we are unable to accept pets at our hotel. Sorry and best wishes Ido Davids
0 votes
Hello I am afraid we don't have any rooms on the ground floor you mentioned, a lift/elevator. If you get in touch with us with dates of travel, we could check which rooms we have available on the first floor if this is suitable. Best wishes Pembroke Arms Hotel
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12
"The Queen's Room was very nice"
"Some rooms have rainfall showers only others have baths and showers."
"Road side rooms appear noisier, but use the double glazing and we heard nothing all night!"
"front of hotel is nice! we was in room 3, second floor above the front door"
"Room 1 faces the rear so ismore quiet."
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PRICE RANGE
$88 - $275 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSalisburyWilton
NUMBER OF ROOMS
8
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